Saniflo Manuals & User Guides

Saniflo Manuals and Instructions

Saniflo, an SFA Group company, is a global leader in macerating and upflush toilet systems, allowing homeowners and professionals to install plumbing fixtures anywhere without major structural work. Their product range includes macerators, grinder pumps, drain water pumps, and marine or RV toilets. With solutions designed for residential, commercial, and industrial applications, Saniflo systems easily pump waste to a city sewer or septic tank, overcoming gravity drainage limitations.

• How do I clean and maintain my Saniflo macerator?

  To remove scale and clean the macerator and bowl, use the SANIFLO Cleanser/Descaler. Disconnect the power supply, pour an amount of cleanser into the pan, leave it to stand for 1 or 2 hours, reconnect the power supply, and rinse by operating the flushing system twice.

• What power supply is required for a Saniflo unit?

  Saniflo units typically require a dedicated single-phase AC supply protected by a high-sensitivity GFCI (30mA). Always ensure the electricity is turned OFF at the main switchboard before performing electrical installation or maintenance.

• What is covered under the Saniflo warranty?

  Saniflo typically offers a 2-year guarantee covering the disposal of toilet paper, fecal matter, and wastewater. Damage due to foreign bodies such as cotton, condoms, sanitary towels, wet wipes, hair, metal, or chemicals is not covered under the warranty.

• How can I contact Saniflo customer support in North America?

  In the US, you can contact Saniflo technical support toll-free at 1-800-571-8191 or email sfasales@saniflo.com. In Canada, call 1-800-363-5874.