Proscenic manufactures smart home appliances including robot vacuums, cordless stick vacuums, air fryers, and humidifiers designed for intelligent living.
Proscenic is a global smart home appliance manufacturer founded in 1998, focused on developing intelligent cleaning and kitchen solutions. The brand's slogan, "Live Smart, Live Easy," reflects its commitment to creating products that simplify daily chores through advanced technology. Proscenic is best known for its range of robot vacuum cleaners featuring laser navigation and mopping capabilities, as well as powerful cordless stick vacuums equipped with multi-stage penapisan.
In addition to floor care, Proscenic has expanded into small kitchen appliances, offering smart air fryers that can be controlled via mobile apps and voice assistants like Alexa. The company emphasizes user-friendly designs and connectivity, often integrating their devices with the Proscenic app for remote monitoring and scheduling. Headquartered in Shenzhen, Proscenic distributes its products worldwide and provides dedicated support for its growing ecosystem of smart home devices.
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You can activate your warranty by visiting the official warranty portal at warranty.proscenic.com or by scanning the QR code included in your product packaging.
Customer support is reachable via email at support@proscenic.com. For region-specific support, check the contact details in your user manual.
The Proscenic app is available on the Apple App Store and Google Play Store allowing you to control robot vacuums and smart air fryers.
Ensure your router is broadcasting a 2.4GHz signal, as many devices do not support 5GHz. Reset the WiFi on the robot by holding the recharge and power buttons simultaneously until the indicator flashes, then retry the connection in the app.
For optimal performance, it is recommended to clean the filter every 2–3 weeks and replace it periodically as specified in the user manual.