MasterPRO offers professional-grade kitchen appliances and cookware, including high-performance air fryers, induction cookers, and food processors designed for the home chef.
MasterPRO is a premium kitchenware brand under the Bergner Group, dedicated to bringing professional culinary experiences into the home. Collaborating with world-renowned chefs such as Carlo Cracco, MasterPRO designs high-tech appliances and cookware that combine innovation, efficiency, and stylish aesthetics.
The brand's extensive product lineup includes advanced air fryers with Rapid Air technology, versatile multi-food processors, immersion blenders, and durable cookware collections like the 'Hi-Tech 3' and 'Foodies' series. MasterPRO focuses on healthy cooking solutions, offering non-stick surfaces and appliances that reduce the need for added oils.
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It is normal for a slight smoke or odor to be emitted during the first use of your air fryer. This is due to protective coatings on the heating elements. Manufacturers recommend running the appliance without food for approximately 10 minutes in a well-ventilated area to eliminate this odor.
Yes, in many models the non-stick basket and grill rack are dishwasher safe. However, always refer to your specific model's manual. The main unit containing electrical components must never be immersed in water or placed in a dishwasher.
Warranty claims can typically be processed through the retailer where the item was purchased or by contacting MasterPRO technical support directly via the Bergner Group support portal (support.bergnergroup.com). You will generally need your proof of purchase and photos of the defect.
Common error codes (like E0, E1, etc.) indicate issues such as unsuitable cookware, overheating, or voltage problems. Unplug the device, allow it to cool, and ensure you are using compatible magnetic cookware. Consult your manual's troubleshooting table for specific code meanings.