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tado° is a Munich-based technology company founded in 2011, establishing itself as a leader in intelligent home climate management. The company develops smart thermostats, air conditioning controls, and radiator valves that modernize residential heating systems by connecting them to the internet. tado° products are designed to replace conventional wall thermostats and radiator valves, offering compatibility with a wide range of oil, gas, and heat pump systems, as well as OpenTherm connections.
The brand's product ecosystem, including the V3+ and the newer X series, enables users to control their home temperature remotely via a smartphone app. Key features include Geofencing, which adjusts heating based on residents' location, Open Window Detection, and Weather Adaptation. tado° devices integrate seamlessly with major smart home platforms such as Apple HomeKit, Amazon Alexa, and Google Assistant, creating an efficient and automated energy-saving experience.
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tado° Smart Radiator Thermostats are compatible with most thermostatic radiator valves (TRVs) using M30 x 1.5 mm inputs or included adapters. They are not compatible with manual (on/off) valves, Return Temperature Limiter (RTL) valves, or monotube systems.
No, the new tado° X devices utilize different communication standards (Matter and Thread) and are not interoperable with the tado° V3+ or earlier devices in the same home setup.
This issue often relates to wiring configuration. For the Wireless Receiver, check if the wiring matches the 'Potential Free' or 'Switched Live' requirements of your boiler. Ensure bridge cables are correctly placed as detailed in the user guide.
tado° products are designed for DIY installation with step-by-step instructions provided in the mobile app. However, a Manual for Professional Installers is available for complex setups involving specific relay or OpenTherm configurations.
To restart or reset the device, typically you must remove the batteries, wait for approximately 10 seconds, and reinsert them. For a factory reset, specific button combinations detailed in the manual are required.