Neakasa Manuals & User Guides

Neakasa is a consumer electronics brand dedicated to simplifying modern home living and pet care through advanced technology. Originally established with a focus on smart cleaning, the brand has expanded its portfolio to include a wide range of innovative solutions designed to solve everyday challenges. Key product lines include the popular M1 Open-Top Self-Cleaning Cat Litter Box, which offers odor-free waste disposal and app connectivity, and the P-series Pet Grooming Kits (such as the P1 and P2 Pro), which combine vacuum suction with grooming tools to minimize mess.

Beyond pet care, Neakasa provides intelligent home cleaning devices like the NoMo N3 Robot Vacuum and the Magic 1 Vacuum Steamer featuring AirIron technology. Neakasa's mission is to provide high-quality, user-friendly appliances that create a cleaner, more comfortable environment for families and their pets.

• How do I contact Neakasa customer support?

  You can reach Neakasa support via email at support@neakasa.com for assistance with products, warranty claims, or troubleshooting.

• What is the warranty period for Neakasa products?

  Most Neakasa products come with a 1-year manufacturer warranty from the date of purchase, covering defects in materials and workmanship under normal household use.

• How often should I clean the waste bin on the Neakasa M1 Litter Box?

  It is recommended to empty the waste bin every 7 to 10 days for a single cat. In hotter cleaning environments or summer, emptying it every 7 days is advised to prevent odors.

• Can the Neakasa pet grooming vacuum capture loose hair effectively?

  Yes, Neakasa grooming kits (like the P1 and P2 Pro) feature a vacuum function that captures up to 99% of loose hair directly into a dustbin while you groom, keeping your home clean.

• How do I reset the Wi-Fi on my Neakasa robot vacuum?

  For models like the NoMo N3, press and hold the Power and Wi-Fi buttons simultaneously for about 5 seconds until the device enters network configuration mode.