itel is a global consumer electronics brand providing budget-friendly smartphones, accessories, and home energy solutions designed for reliability and value.
itel is a leading consumer electronics brand committed to democratizing technology by providing budget-friendly, high-quality communication devices and lifestyle products. Best known for its reliable smartphones and feature phones in emerging markets, itel has expanded its ecosystem to include tablets, accessories like earbuds and power banks, and home energy solutions such as lithium-ion batteries and solar inverters.
Operating under the philosophy of "Enjoy Better Life," itel focuses on delivering durable and stylish products that cater to the everyday needs of consumers. The brand places a strong emphasis on after-sales support, often partnering with Carlcare to ensure users have access to professional service and warranty protection.
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You can check your warranty status by visiting the official itel website's warranty check page or by using the Carlcare app with your device's IMEI number.
Carlcare is the authorized official service provider for itel products, offering repair services and warranty support.
It is highly recommended to use only official itel chargers and cables. Using third-party accessories may damage the device and invalidate your warranty.
For home energy lithium batteries, if stored for a long period, it is recommended to provide a refresh charge every 5-6 months to maintain battery health.
To install a SIM card, power off the tablet and locate the SIM tray on the side of the device. Refer to the user manual diagram for the exact orientation of the card.