HiBoost Manuals & User Guides

HiBoost is a leading provider of telecommunications equipment, specializing in consumer and industrial cell phone signal boosters. A subsidiary of Huaptec Telecom, HiBoost engineers FCC-certified devices designed to eliminate dropped calls and improve data speeds in areas with weak cellular reception. Their product lineup includes solutions for residential homes, large commercial buildings, and vehicles, ensuring reliable connectivity even in remote locations.

Distinguished by their smart technology, many HiBoost systems feature the exclusive Signal Supervisor cloud-based app. This platform allows users and installers to monitor device performance, troubleshoot issues, and adjust gain settings remotely via Bluetooth or Wi-Fi. HiBoost products are compatible with all major North American carriers, including Verizon, AT&T, T-Mobile, and US Cellular, supporting 2G, 3G, 4G LTE, and commercially deployed 5G networks.

• How do I find the best location for the outdoor antenna?

  The most accurate method is using the LCD display on the booster or the Signal Supervisor app to check output power for each frequency band. Alternatively, you can test signal strength on your roof using a mobile phone to locate the area with the strongest reception.

• What does a flashing red light on the booster mean?

  A flashing red light typically indicates a severe signal overload or oscillation (loopback). The booster may automatically shut off to protect the carrier's cell tower. You should reboot the device and increase the separation distance between the indoor and outdoor antennas.

• Does HiBoost work with 5G?

  Yes, most modern HiBoost models (such as the Smart Link and Pro series) support 5G signals that operate on existing 4G LTE frequency bands widely used by major carriers.

• What is the Signal Supervisor app?

  Signal Supervisor is HiBoost's cloud-based mobile application that connects to your booster via Bluetooth or Wi-Fi. It helps guide the installation process, allows for remote monitoring of signal gain, and alerts you to any performance issues.