Coomotech manufactures heating and cooling appliances, specifically specializing in commercial and portable ice makers and upright showcase chillers.
Coomotech is a manufacturer of refrigeration and ice-making equipment designed for both commercial and residential use. The brand's product portfolio includes high-capacity commercial ice makers, portable countertop ice machines with self-cleaning capabilities, and glass-door upright showcase chillers (visi-coolers) suitable for retail display. Coomotech focuses on practical functionality, offering features such as LCD touch controls, automated cleaning cycles, and adjustable shelving systems.
Commonly used in kitchens, offices, catering environments, and retail spaces, Coomotech appliances are built to provide reliable cooling and ice production. The company provides support for its products through direct customer service channels, ensuring users can maintain their equipment for long-term operation.
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For daily cleaning, wipe the interior and ice spoon with detergent. For regular maintenance (weekly), remove all ice and add 10% edible citric acid to the water tank. Use the "Clean" function on the touch screen, which usually runs for about 5 minutes, then rinse repeatedly with fresh water.
This can happen if ice piles up and blocks the infrared sensor. Gently move the ice in the bin to clear the sensor path, or remove some ice. The machine should restart automatically once the sensor is clear.
Ensure a minimum of 50cm clearance around the sides and back walls of the ice maker to allow for proper air circulation and heat dissipation. The unit should be installed on a flat, level surface away from direct sunlight and heat sources.
You can reach Coomotech support via email at support@coomotech.com or by phone at (252) 772-1994.
Check if the power cord is securely plugged in and if the fuse or circuit breaker is active. Ensure the water supply is connected and has sufficient pressure. If the "Fault" indicator is on, try resetting the machine by holding the "Home" or power button.