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CIO Manuals & User Guides

CIO is a Japanese manufacturer of high-performance smartphone accessories, specializing in compact GaN chargers, SMARTCOBY power banks, and durable silicone cables.

Tip: include the full model number printed on your CIO label for the best match.

About CIO manuals on Manuals.plus

CIO Co., Ltd. is a consumer electronics company founded in 2017 and headquartered in Osaka, Japan. The brand focuses on developing the latest gadgets and smartphone accessories with a philosophy of delivering convenience and excitement to users. CIO is best known for its successful crowdfunding projects that have launched innovative charging solutions, including the ultra-compact SMARTCOBY series of power banks and the NovaPort line of Gallium Nitride (GaN) chargers.

CIO products are designed with proprietary technologies such as NovaIntelligence, which automatically optimizes power allocation between devices, and NovaSafety, which monitors temperature to prevent overheating. The company offers a wide range of charging peripherals, including high-wattage AC adapters, flexible silicone cables, and magnetic conversion adapters, catering to the needs of modern mobile and laptop users.

CIO manuals

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CIO Hybrid Wireless Charger CIO-W7.5W-MAS User Manual

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User manual for the CIO Hybrid Wireless Charger (CIO-W7.5W-MAS), featuring magnetic wireless charging for MagSafe compatible devices and Apple Watch charging. Includes specifications, usage instructions, and warranty information.

CIO manuals from online retailers

CIO NovaPort SLIM QUAD for DESK 67W Charger User Manual

CIO-G67W3C1AD-S • February 19, 2026
This manual provides instructions for setting up, operating, and maintaining your CIO NovaPort SLIM QUAD for DESK 67W 4-Port USB Charger. Learn about its features, specifications, and troubleshooting…

CIO NovaPort Duo II 45W Dual USB-C Charger User Manual

CIO-G45W2C-N2 • February 19, 2026
Official user manual for the CIO NovaPort Duo II 45W Dual USB-C Charger. Provides instructions for setup, operation, maintenance, troubleshooting, and detailed product specifications.

CIO SMARTCOBY TRIO 20000mAh 65W Mobile Battery User Manual

CIO-MB67W2C1A-20000-WH • August 16, 2025
This user manual provides comprehensive instructions for the CIO SMARTCOBY TRIO 20000mAh 65W Mobile Battery. Learn about its ultra-compact design, high-speed charging capabilities, multi-device compatibility, and advanced power…

CIO NovaPort DUOⅡ 120W User Manual

CIO-G120W2C-N2 • August 14, 2025
Comprehensive user manual for the CIO NovaPort DUOⅡ 120W charger. Learn about its ultra-compact design, 120W total output, dual USB-C ports, NovaIntelligence, NovaEngine, and NovaSafety 2.0 features. Includes…

CIO support FAQ

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  • What is NovaIntelligence in CIO chargers?

    NovaSafety is a proprietary technology that automatically identifies connected devices (such as smartphones or laptops) and allocates the optimal power output for each port, ensuring efficient charging without manual selection.

  • How do I check the battery level on a SMARTCOBY power bank?

    Press the button on the device once. The LED indicators will light up to display the remaining battery percentage visually.

  • What should I do if my CIO wireless charger is not charging?

    Ensure the device is aligned with the charging area. If using a case, it may be too thick or contain metal; try removing the case. Press the button on the charger to reset the wireless detection if necessary.

  • Are CIO cables compatible with Power Delivery (PD)?

    Yes, many CIO USB-C cables support Power Delivery (PD) specifically designed for high-wattage charging. Verify the specific cable model supports the wattage required by your laptop or device (e.g., 60W, 100W, or 240W).