ACACIA Manuals & User Guides

ACACIA is a furniture manufacturer specializing in robust, solid wood furnishings designed for modern homes. Known for using durable acacia wood, the brand produces a variety of bedroom and living room essentials, including dressers, nightstands, coffee tables, and TV stands.

Their collections, such as Harmony and Elara, emphasize clean lines, functional storage, and long-lasting construction. ACACIA products are typically designed for home assembly, prioritizing stability and safety with features like anti-tip kits for taller units. The brand is committed to customer satisfaction, offering extensive warranty coverage and dedicated support for assembly and maintenance inquiries.

• What warranty does ACACIA offer on its furniture?

  Most ACACIA furniture products, such as the Elara and Harmony collections, are covered by a 5-year limited warranty against defects in materials and workmanship.

• How do I contact ACACIA customer service?

  You can contact ACACIA support via email at customerservice@acaciavn.com or through the contact form on their official webtapak.

• How should I clean and care for ACACIA wood furniture?

  Bersihkan produk dengan damp cloth using a mild cleanser. Avoid harsh chemicals, direct sunlight, and placing the furniture near heat sources to prevent warping or fading.

• What should I do if my furniture is unstable?

  Ensure the unit is placed on a level surface and that all hardware is securely tightened. For tall items like dressers, ensure the anti-tip kit and weight panels are properly installed.

• Bolehkah saya mendapatkan alat ganti?

  Yes, replacement parts may be sent at the manufacturer's discretion if defects are found. Contact customer service with your proof of purchase and photos of the issue.