1. Pengenalan
The Zebra ZQ220 Plus is a versatile mobile thermal printer designed for on-the-go professionals. This portable device offers reliable, high-quality receipt and label printing capabilities, making it suitable for various applications including retail, hospitality, and field services. Featuring Bluetooth 5.0 connectivity and a durable design, the ZQ220 Plus ensures efficient operation in diverse working environments. Its thermal printing technology eliminates the need for ink or toner, simplifying maintenance.
2. Maklumat Keselamatan
- Read all instructions before operating the printer.
- Jangan dedahkan pencetak kepada suhu yang melampau, cahaya matahari langsung atau kelembapan yang tinggi.
- Use only Zebra-approved accessories and power sources.
- Avoid dropping the printer or subjecting it to severe impacts.
- Jauhkan pencetak daripada air dan cecair lain.
- Jangan cuba membuka atau membaiki pencetak sendiri. Rujuk kepada kakitangan servis yang berkelayakan.
3. Kandungan Pakej
Sahkan bahawa semua item terdapat dalam pakej:
- Zebra ZQ220 Plus Mobile Thermal Printer
- Bateri boleh dicas semula
- Kabel Pengecas USB
- Panduan Mula Pantas
- Sample Thermal Paper Roll
4. Produk Lebihview
Familiarize yourself with the components of your ZQ220 Plus printer.

Rajah 4.1: Depan View of the ZQ220 Plus Printer
This image displays the front of the ZQ220 Plus printer, highlighting its compact design. The top panel features an LCD display and three control buttons: Power, Settings, and Connectivity. The paper output slot is visible below the control panel.

Figure 4.2: Media Compartment Open
This image shows the printer with its top cover open, providing access to the media compartment. The thermal printhead is visible, along with the spindle for loading paper rolls. This view is essential for understanding how to load printing media.

Figure 4.3: Media Roll Insertion
This image demonstrates the media loading process. The side view with the cover open clearly shows how a roll of thermal paper is placed into the printer's media bay, ensuring correct alignment for printing.
5. Persediaan
5.1. Pemasangan Bateri
- Pastikan pencetak dimatikan.
- Locate the battery compartment cover on the back or bottom of the printer.
- Open the cover and insert the rechargeable battery, ensuring the contacts align correctly.
- Tutup penutup petak bateri dengan selamat.
5.2. Loading Print Media
- Open the media compartment cover (refer to Figure 4.2).
- Place the thermal paper roll into the compartment with the leading edge feeding from the bottom of the roll.
- Pull a small amount of paper past the printhead.
- Close the media compartment cover firmly until it latches.
5.3. Hidupkan dan Pengecasan Awal
- Connect the USB charging cable to the printer and a power source (e.g., USB wall adapter, vehicle USB port).
- Allow the battery to fully charge before first use. The charging indicator light will show the status.
- Press and hold the Power button until the printer powers on. The LCD display will illuminate.
6. Mengendalikan Pencetak
6.1. Berpasangan Bluetooth
- Ensure the printer is powered on and within range of your host device (smartphone, tablet, etc.).
- On your host device, navigate to the Bluetooth settings and enable Bluetooth.
- Cari untuk available devices. The printer will appear as 'ZQ220 Plus' or a similar identifier.
- Select the printer from the list to initiate pairing. If prompted, enter the default PIN (usually '0000' or '1234').
- Once paired, the Bluetooth icon on the printer's display will indicate a successful connection.
6.2. Mencetak
- Ensure the printer is paired with your host device and has sufficient media loaded.
- Open your printing application (e.g., ZLabel Designer Mobile App for Android or iOS, or other compatible software).
- Select the ZQ220 Plus as your target printer within the application.
- Initiate the print command from your application. The printer will begin printing the document or label.
6.3. Pengecasan USB
The ZQ220 Plus supports simple USB charging. Connect the printer to any standard USB power source using the provided USB cable. This allows for convenient charging in vehicles or from portable power banks.
7. Penyelenggaraan
7.1. Membersihkan Pencetak
- Luaran: Lap bahagian luar pencetak dengan lembut, damp kain. Jangan gunakan bahan kimia yang keras atau pembersih yang kasar.
- Kepala cetak: Periodically clean the thermal printhead using a printhead cleaning pen or a cotton swab lightly dampened with isopropyl alcohol. Ensure the printer is off and cool before cleaning. Allow to dry completely before use.
- Penggelek Platen: Clean the platen roller with a lint-free cloth dampened with isopropyl alcohol to remove paper dust or adhesive residue.
7.2. Penyimpanan
When not in use for extended periods, store the printer in a cool, dry place, away from direct sunlight and extreme temperatures. Remove the battery if storing for several months to prevent discharge or damage.
8. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak dapat dihidupkan | Bateri rendah atau habis Improperly installed battery | Cas bateri Pasang semula bateri dengan betul |
| Tiada keluaran cetakan | No paper loaded Kertas tidak dimuatkan dengan betul Printhead dirty or damaged | Load thermal paper Reload paper correctly Bersihkan kepala cetak |
| Kualiti cetakan buruk | Dirty printhead Bateri lemah Jenis media yang salah | Bersihkan kepala cetak Cas bateri Ensure correct thermal media is used |
| Tidak dapat menyambung melalui Bluetooth | Bluetooth tidak didayakan pada peranti Printer not in pairing mode Di luar jangkauan | Enable Bluetooth on host device Ensure printer is discoverable Move device closer to printer |
| Printer stops during operation | Bateri lemah Kesesakan kertas Terlalu panas | Cas bateri Clear any paper jam Allow printer to cool down |
9. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Nama Model | ZQ220 PLUS |
| Teknologi Percetakan | Terma Terus |
| Resolusi Cetakan | 203 DPI (Titik Seinci) |
| Kelajuan Cetakan Maks (Monokrom) | 20 ppm |
| Supported Media Widths | 80 mm (3.14 in), 76.2 mm (3 in), 58 mm (2.28 in) |
| Ketersambungan | Bluetooth 5.0, USB |
| Kapasiti Bateri | 2500 mAh |
| Ingatan | 8 MB |
| Penilaian Ketahanan | IP54 (resistance to dust and liquids) |
| Dimensi Produk (D x W x H) | 3.15" x 2.25" x 3" |
| Berat Barang | 4 auns (0.25 paun) |
| Komponen yang Disertakan | Printer, Battery, USB Cable |
10. Waranti dan Sokongan
10.1. Maklumat Waranti
The Zebra ZQ220 Plus Mobile Thermal Printer comes with a Waranti Pengeluar Terhad. Please refer to the warranty card included with your product or visit the official Zebra weblaman web untuk terma dan syarat terperinci mengenai perlindungan, tempoh dan prosedur tuntutan.
10.2. Sokongan Teknikal
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Zebra customer support. Contact information can typically be found on the official Zebra webtapak atau dalam dokumentasi produk anda.





