1. Pengenalan
Thank you for choosing the GONEO D3E-B32A Electric Vehicle Charging Station. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your charging station. Please read this manual thoroughly before installation and use, and retain it for future reference.
The GONEO D3E-B32A is a 7 kW single-phase wall box designed for electric vehicles, offering adjustable charging currents from 8A to 32A. It features advanced connectivity options including 4G, WLAN, Bluetooth, and OCPP 1.6J protocol support, along with RFID card functionality for secure access.
2. Maklumat Keselamatan
Always adhere to local electrical codes and safety regulations during installation and operation. Failure to do so may result in electric shock, fire, or serious injury.
- Pemasangan Profesional: Installation must be performed by a qualified and licensed electrician.
- Perlindungan Alam Sekitar: The charging station is rated IP65 for dust and water resistance and IK10 for impact protection, allowing operation in various weather conditions. It is UL94V-0 fireproof.
- Suhu Operasi: The unit is designed to operate between -30°C and 55°C.
- Ciri Keselamatan Bersepadu: The charging station includes nine protection functions: over-current, over-voltage, undervoltage, over-temperature, leakage, grounding, lightning, short circuit, and surge protection.
- Integriti Kabel: Regularly inspect the charging cable and connector for any signs of damage. Do not use if damaged.
- Unauthorized Access: Use the provided RFID cards to prevent unauthorized use of the charging station.


3. Produk Lebihview
The GONEO D3E-B32A charging station is designed for efficient and secure electric vehicle charging. Key features include:
- Kuasa Pengecasan Tinggi: Up to 7 kW charging power for fast and efficient EV charging.
- Kesambungan Lanjutan: Supports 4G, WiFi, Bluetooth, and Ethernet for remote control and monitoring.
- OCPP 1.6J Protocol: Enables communication with central management systems for user billing and fleet management.
- Akses Selamat: RFID card functionality prevents unauthorized charging.
- Pembinaan Tahan Lama: Ultrasonic welding technology for the charging head ensures lower temperature rise and enhanced safety. 8±2 micron silver-plated contacts provide superior conductivity and corrosion resistance.
- Perlindungan Teguh: IP65, IK10, UL94V-0 ratings, and nine integrated safety functions.
- Pemasangan Fleksibel: Can be mounted on a wall or a pole.

4. Persediaan dan Pemasangan
The GONEO D3E-B32A charging station offers flexible installation options for both wall and pole mounting. It is crucial that installation is carried out by a certified electrician to ensure compliance with all electrical safety standards and optimal performance.
4.1 Senarai Semak Pra-Pemasangan
- Ensure the installation site has appropriate electrical supply (230V single-phase).
- Verify the mounting surface is structurally sound to support the unit's weight.
- Pastikan semua peralatan dan peralatan keselamatan yang diperlukan tersedia.
4.2 Langkah Pemasangan (Tamatview)
- Pemasangan: Securely attach the charging station to the chosen wall or pole using the provided mounting hardware.
- Sambungan Elektrik: Route the electrical cables from below into the charging station and connect them according to the wiring diagram provided in the full installation guide (not included in this manual).
- Hidupkan kuasa: Once all connections are secure and verified, power on the unit.
- Konfigurasi Rangkaian: Configure the 4G, WiFi, or Ethernet connection as required for app control and OCPP communication.
For detailed wiring diagrams and step-by-step installation instructions, please refer to the dedicated installation manual provided with your product.
5. Arahan Operasi
The GONEO D3E-B32A charging station is designed for user-friendly operation. Charging can be initiated via RFID card or through the mobile application.
5.1 Basic Charging Process
- Connect Vehicle: Plug the Type 2 charging connector firmly into your electric vehicle's charging port.
- Sahkan: Present your registered RFID card to the charging station's reader, or initiate charging via the 'Goneo EV Charger' mobile app.
- Pengecasan Bermula: The station will perform a safety check, and charging will commence. The display will show charging status, power, and duration.
- Pengecasan Selesai: Charging will automatically stop when the vehicle's battery is full or when manually stopped via RFID card or app.
- Disconnect Vehicle: Remove the RFID card or stop charging via the app, then unplug the charging connector from your vehicle.

6. Kawalan Apl
The 'Goneo EV Charger' mobile application provides comprehensive remote control and monitoring capabilities for your charging station. The station supports 4G, WiFi, Bluetooth, and Ethernet for network connectivity.
6.1 Ciri Apl
- Mula/Berhenti Jauh: Initiate or terminate charging sessions from your smartphone.
- Appointment Charging: Schedule charging sessions for specific times.
- Pelarasan Kuasa: Adjust the charging current (8A-32A) as needed.
- Status Pengecasan: Monitor real-time charging progress, power consumption, and duration.
- Peringatan: Receive notifications for charging completion and error alerts.
- Analisis Data: View charging power calculations and monthly data comparisons.
The 'Goneo EV Charger' app can be downloaded from your device's App Store.


7. RFID Card Usage
The GONEO D3E-B32A charging station includes RFID card functionality to prevent unauthorized use and manage access to charging sessions.
7.1 Activating a Charging Session with RFID
- Ensure the charging cable is securely connected to your electric vehicle.
- Hold your registered RFID card near the designated RFID reader area on the charging station.
- The station will authenticate the card, and if successful, the charging session will begin.
7.2 Ending a Charging Session with RFID
- To stop charging, present the same RFID card to the reader again.
- The charging session will terminate, and you can then safely disconnect the cable from your vehicle.

8. Penyelenggaraan
Regular maintenance ensures the longevity and safe operation of your GONEO D3E-B32A charging station.
- Pembersihan: Periodically clean the exterior of the charging station with a soft, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
- Pemeriksaan Kabel: Regularly inspect the charging cable and connector for any cuts, fraying, or damage. Replace immediately if damage is found.
- Pengudaraan: Ensure the area around the charging station is clear of obstructions to allow for proper ventilation.
- Pemeriksaan Profesional: It is recommended to have a qualified electrician inspect the charging station and its electrical connections annually.
9. Penyelesaian masalah
If you encounter issues with your GONEO D3E-B32A charging station, refer to the following basic troubleshooting steps. For more complex problems, contact customer support.
- Pengecasan Tidak Bermula:
- Ensure the charging cable is fully inserted into both the station and the vehicle.
- Verify your RFID card is registered and correctly presented.
- Check the 'Goneo EV Charger' app for any error messages or to initiate charging remotely.
- Confirm the charging station has power.
- Pengecasan perlahan:
- Check the current setting in the 'Goneo EV Charger' app; ensure it is set to the desired amperage (up to 32A).
- Verify your vehicle's charging settings.
- Error Message on Display/App:
- Note the error code or message.
- Refer to the app's FAQ or contact customer support with the error details.
- Tiada Sambungan Rangkaian:
- Check your WiFi router or 4G signal strength.
- Ensure Ethernet cable is properly connected if using a wired connection.
- Restart the charging station by cycling its power.
10. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | GONEO |
| Nombor Model | D3E-B32A |
| Kuasa Mengecas | Sehingga 7 kW |
| Julat Semasa | 8A-32A (Adjustable) |
| Voltage | 230 V Single-Phase |
| Panjang Kabel | 5 meter |
| Jenis Penyambung | Taip 2 |
| Protokol Komunikasi | OCPP 1.6J, 4G, WLAN, Bluetooth, Ethernet |
| Kawalan Akses | Kad RFID |
| Peringkat Perlindungan Ingress (IP). | IP65 |
| Penarafan Perlindungan Impak (IK) | IK10 |
| Penilaian Kebakaran | UL94V-0 |
| Suhu Operasi | -30°C hingga 55°C |
| Dimensi Produk | 5.12 x 5.12 x 19.69 inci (13 x 13 x 50 cm) |
| Berat Barang | 13.2 paun (6 kg) |
| Pensijilan | CB, TÜV-CE, RoHS, REACH, IP65, IK10 |
11. Waranti dan Sokongan
For warranty information, technical support, or service requests, please contact GONEO customer service through the official channels provided at the time of purchase or on the GONEO website. Please have your model number (D3E-B32A) and purchase details ready when contacting support.





