1. Pengenalan
Thank you for choosing the SANSUI AI Translation Earbuds W12. These earbuds are designed to provide real-time language translation, high-definition audio, and smart features for various communication needs. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience.

Figure 1: SANSUI AI Translation Earbuds W12 highlighting key functionalities.
2. Persediaan
2.1. Membuka Kotak dan Caj Permulaan
Upon unboxing, ensure all components are present: SANSUI W12 earbuds, charging case, USB-C cable, W12 User Manual, and SANSUI AI Smart App User Guide.

Figure 2: Package contents of the SANSUI AI Translation Earbuds W12.
Before first use, fully charge the earbuds and charging case using the provided USB-C cable. The charging time is approximately 1.5 hours for a full charge.
2.2. Muat Turun dan Pemasangan Apl
The SANSUI AI Smart App is essential for full functionality. You can download the app by scanning the QR code found on the packaging or in the instruction manual. Alternatively, search for "SANSUI" directly in your device's app store (iOS App Store or Google Play Store).
2.2.1. iOS App Download and Connection
Video 1: Tutorial for downloading and connecting the SANSUI AI Smart App on iOS devices.
- Locate the app QR code on the product packaging or manual.
- Use your phone's built-in QR code scanner to scan the code.
- On the page that appears, select the iOS system option.
- You will be redirected to the App Store. Download and open the SANSUI app.
- Pastikan Bluetooth didayakan pada iPhone anda.
- Tanggalkan kedua earbud dari cas pengecasan.
- In your iPhone's Bluetooth settings, search for and connect to "SANSUI W12".
- Open the SANSUI app, click the '+' sign to search for devices, and select "SANSUI W12" to connect within the app.
2.2.2. Android App Download and Connection
Video 2: Tutorial for downloading and connecting the SANSUI AI Smart App on Android devices.
- Locate the app QR code on the product packaging or manual.
- Use your phone's built-in QR code scanner to scan the code.
- On the page that appears, you can switch between Chinese and English. Select the Google Play option.
- You will be redirected to the Google Play Store. Download and open the SANSUI app.
- Ensure Bluetooth is enabled on your Android phone.
- Tanggalkan kedua earbud dari cas pengecasan.
- In your Android phone's Bluetooth settings, search for and connect to "SANSUI W12".
- Open the SANSUI app, click the '+' sign to search for devices, and select "SANSUI W12" to connect within the app.
2.3. Kesesuaian Ergonomik
The W12 earbuds feature an open-ear design with TPEE (elastic) ear hooks for a comfortable and secure fit. This design allows for situational awareness while wearing. The earbuds are lightweight at 8.3g per earbud, designed to be comfortable even for glasses wearers.

Figure 3: Earbuds designed for comfort and compatibility with glasses.
3. Arahan Operasi
3.1. Real-Time Translation
The earbuds support over 100 languages for real-time translation. Access the AI function window in the SANSUI app to select your desired translation mode (e.g., Free Conversation, Speech Translation, Text Translation, Simultaneous Interpretation, Dialog Translation) and languages. Begin speaking, and the app will translate and display the conversation.

Figure 4: Earbuds facilitating communication in various scenarios.
3.2. Ciri Audio
- Immersive 8D Surround Sound: Experience balanced low frequencies and clear audio across a 20Hz-20kHz range.
- Precision Directional Audio: Beamforming sound delivery system concentrates acoustic energy directly into the ear canal for focused sound.
- Adaptive Bass Enhancement: The system automatically adjusts bass based on music genre and listening environment.
- High-Definition Calls: Dual microphones and advanced noise cancellation ensure clear communication.
- Sound Equalization (EQ Settings): Customize your audio experience through the SANSUI AI Smart App.

Figure 5: SANSUI AI Smart App displaying EQ settings.
3.3. Smart AI App Functions
The SANSUI AI Smart App offers additional features:
- AI Conversations: Engage with AI for various interactions.
- Kesan Bunyi Boleh Disesuaikan: Choose from various ambient sound effects.
- Image Generation from Text: Utilize AI for creative tasks.
- Kemas Kini Perisian: Keep your earbuds' firmware up-to-date.
- Sound Effect Guidance: Explore different audio profiles.
3.4. Kesambungan Bluetooth 6.0
The earbuds feature advanced Bluetooth 6.0 technology, offering:
- 2x faster data transfer speeds compared to Bluetooth 5.4.
- 50% wider coverage.
- 40% less power consumption.
- 8 times more device connections.
- 6dB boost in signal-to-noise ratio.

Figure 6: Internal components highlighting Bluetooth 6.0 and dynamic driver.
3.5. Kawalan Sentuh
The earbuds feature intuitive touch controls for managing calls, music playback, volume, and activating AI functions. Refer to the SANSUI AI Smart App User Guide for detailed touch control configurations.
4. Penyelenggaraan
4.1. Mengecas
The earbuds provide up to 8 hours of playtime per charge, with a total of 42 hours using the charging case. Monitor battery life via the SANSUI AI Smart App. Use the provided USB-C cable for charging. Ensure the charging contacts on both the earbuds and the case are clean and dry before charging.

Figure 7: Earbuds and charging case, emphasizing battery life.
4.2. Tahan Air
The earbuds are designed with a nano-coating for water resistance, protecting against sweat and rain. They are suitable for activities like cycling, jogging, gym sessions, and yoga. However, they are not intended for submersion in water.
4.3. Pembersihan
Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals. Ensure no moisture enters the charging port or speaker grilles.
5. Penyelesaian masalah
- Isu Muat Turun Apl: If you encounter problems downloading the SANSUI AI Smart App, ensure your device's app store is up-to-date. Recent compatibility issues with Google Play Store have been resolved.
- Kegagalan Sambungan Bluetooth:
- Ensure both earbuds are removed from the charging case and fully charged.
- Sahkan Bluetooth didayakan pada peranti anda.
- Lupakan peranti dalam tetapan Bluetooth telefon anda dan cuba berpasangan semula.
- Restart your phone and the earbuds.
- Translation Inaccuracy or Lag:
- Ensure a stable internet connection for optimal translation performance.
- Bercakap dengan jelas dan pada kadar yang sederhana.
- Update the SANSUI AI Smart App to the latest version.
- In very noisy environments, translation accuracy may be affected.
- Tiada Bunyi atau Kualiti Bunyi Lemah:
- Semak tahap kelantangan pada kedua-dua peranti anda dan fon telinga.
- Pastikan fon telinga diletakkan dengan betul di telinga anda.
- Bersihkan sebarang serpihan daripada gril pembesar suara.
- Try resetting the earbuds (refer to the app for factory reset option).
6. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Nama Model | W12 |
| Jenama | SANSUI |
| Teknologi Ketersambungan | Tanpa wayar |
| Teknologi Komunikasi Tanpa Wayar | Bluetooth |
| Versi Bluetooth | 6.0 |
| Julat Bluetooth | 15 Meter |
| Kawalan Bunyi | Pembatalan Bunyi Aktif |
| Respons Kekerapan | 20 KHz |
| Jenis Pemacu Audio | Pemandu Bass |
| Saiz Pemacu Audio | 14.2 Milimeter |
| Hayat Bateri (Earbud) | Sehingga 8 jam |
| Hayat Bateri (dengan Sarung Pengecasan) | 42 Jam |
| Masa Mengecas | 1.5 Jam |
| Antara Muka Perkakasan | USB Jenis C |
| Jenis Kawalan | App Control/Touch Control/Volume Control |
| Berat Item (Earbud) | 8.3g setiap fon telinga |
| Berat Item (Jumlah) | 67.9 Gram (2.4 auns) |
| Dimensi Produk | 2.95 x 2.61 x 1.02 inci |
| Tahap Ketahanan Air | Tahan Air |
| Bentuk alat dengar | cangkuk |
| UPC | 198401999525 |
7. Sokongan dan Jaminan
For any inquiries, technical assistance, or support, please refer to the contact information provided in your product packaging or the SANSUI AI Smart App. SANSUI is committed to providing comprehensive after-sales support.
Please note that protection plans may be available for purchase separately to extend coverage beyond the standard product warranty. Refer to your retailer for details on available protection plans.





