1. Pengenalan
Thank you for choosing the HEINNER HWM-M1014IVNA+++ washing machine. This manual provides essential information for the safe installation, operation, and maintenance of your appliance. Please read these instructions carefully before using the washing machine and keep them for future reference.
2. Maklumat Keselamatan
To prevent damage to the appliance or injury to yourself or others, observe the following safety precautions:
- Pastikan mesin basuh dibumikan dengan betul.
- Jangan benarkan kanak-kanak bermain atau mengendalikan perkakas.
- Jangan sekali-kali memaksa pintu terbuka semasa operasi.
- Cabut plag mesin sebelum pembersihan atau penyelenggaraan.
- Jangan basuh barang yang telah dibersihkan, dibasuh, direndam atau bertompok dengan bahan mudah terbakar atau meletup.
- Jauhkan haiwan peliharaan dari perkakas.
3. Produk Lebihview
3.1 Komponen
The HEINNER HWM-M1014IVNA+++ washing machine features a front-loading design with a durable drum, a detergent dispenser, and an intuitive control panel.

Rajah 1: Bersudut view of the HEINNER HWM-M1014IVNA+++ Washing Machine.

Rajah 2: Depan view of the washing machine with the door open, showing the drum.
3.2 Panel Kawalan
The control panel allows you to select wash programs and customize settings. It includes a rotary knob, an LED display, and touch-sensitive buttons.

Rajah 3: Terperinci view of the control panel with rotary knob and LED display.
- Tombol Putar: Used to select one of the 15 available wash programs.
- Paparan led: Shows cycle status, remaining time, selected temperature, and spin speed.
- Butang kelewatan: Sets a delayed start time (1-24 hours).
- Butang Pusing: Melaraskan kelajuan putaran.
- Temp Button: Changes the wash temperature.
- Butang Fungsi: Activates additional functions like Extra Rinse or Reload.
- Butang Mula/Jeda: Starts or pauses the selected wash program.
- Drum Clean Button: Initiates the drum cleaning cycle.
4. Persediaan dan Pemasangan
Pemasangan yang betul adalah penting untuk prestasi dan jangka hayat mesin basuh anda.
4.1 Membongkar dan Meletakkan Kedudukan
- Remove all packaging materials, including the transport bolts at the back of the machine. Keep the bolts for future transport.
- Position the machine on a firm, level surface. Ensure there is adequate space around the appliance for ventilation and access.

Figure 4: Product dimensions: 47.5 cm (Depth) x 59.5 cm (Width) x 85 cm (Height).
4.2 Sambungan Air dan Longkang
- Sambungkan hos salur masuk air ke pili air sejuk dengan benang 3/4 inci. Pastikan sambungan rapat untuk mengelakkan kebocoran.
- Place the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining.
4.3 Sambungan Elektrik
- Palamkan kord kuasa ke salur keluar elektrik 220 Volt yang dibumikan.
- Jangan gunakan kord sambungan atau penyesuai.
4.4 Meratakan Mesin
Laraskan kaki boleh laras di bahagian bawah mesin untuk memastikan ia rata dengan sempurna. Ini menghalang getaran dan bunyi yang berlebihan semasa operasi.
4.5 First Wash Cycle
Before washing clothes, run an empty wash cycle (e.g., Drum Clean program) to remove any manufacturing residues from the drum.
5. Arahan Operasi
Ikuti langkah-langkah ini untuk penggunaan mesin basuh anda yang berkesan dan selamat.
5.1 Memuatkan Dobi
- Isih pakaian mengikut jenis fabrik, warna dan paras tanah.
- Open the washing machine door and load items loosely into the drum, ensuring not to overload. The maximum capacity is 10 kg.
- Tutup pintu dengan kuat.

Rajah 5: Memuatkan pakaian ke dalam dram.
5.2 Menambah Detergen dan Bahan Tambahan
Open the detergent dispenser drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
5.3 Memilih Program Cuci
- Turn the rotary knob to select the desired wash program. The LED display will show the default settings for that program.
- Refer to Section 6 for detailed program descriptions.
5.4 Menyesuaikan Tetapan
After selecting a program, you can adjust the following settings using the touch buttons:
- Suhu (Suhu): Select a different wash temperature if desired.
- Spin Speed (Spin): Adjust the spin speed up to 1400 RPM.
- Delay Start (Delay): Press to set a delay for the program to start, from 1 to 24 hours.
- Extra Rinse (Function): Press the Function button to add an extra rinse cycle, beneficial for sensitive skin.
- Reload (Function): If the 'Reload' indicator is on, press the Function button to pause the cycle and add forgotten garments.
5.5 Starting and Pausing a Wash
- Tekan ke Mula/Jeda butang untuk memulakan kitaran basuh.
- To pause the cycle, press the Mula/Jeda butang lagi. Tekan sekali lagi untuk menyambung semula.
5.6 Kunci Kanak-kanak
To prevent accidental program changes by children, activate the child lock:
- Tekan dan tahan butang Temp dan Fungsi butang serentak selama 3 saat.
- Penunjuk kunci kanak-kanak akan menyala.
- Ulangi tindakan untuk menyahaktifkan kunci kanak-kanak.

Figure 6: Child lock feature for safety.
6. Program Cuci
Your HEINNER washing machine offers 15 specialized programs to cater to various fabric types and soil levels:
| Program | Penerangan / Penggunaan Disyorkan | Temp Maks | Max Spin |
|---|---|---|---|
| Pantas 15' | For lightly soiled items needing a quick refresh. | 30°C | 800 RPM |
| Rapid 45' | For daily loads with moderate soiling. | 40°C | 1000 RPM |
| Pakaian Sukan | For sportswear and synthetic fabrics. | 40°C | 800 RPM |
| bulu | Gentle wash for wool and delicate items. | 30°C | 600 RPM |
| Penjagaan Bayi | Hygienic wash for baby clothes, helps remove allergens. | 60°C | 1200 RPM |
| besar | For large items like blankets or duvets. | 60°C | 1000 RPM |
| Bilas & Putar | Adds an extra rinse and spin cycle. | Sejuk | 1400 RPM |
| Putar Sahaja | Drains water and performs a spin cycle. | T/A | 1400 RPM |
| Cuci wap | Uses steam for enhanced cleaning and allergen removal. | 60°C | 1200 RPM |
| Kapas | For durable cotton items, heavily soiled. | 90°C | 1400 RPM |
| Campurkan | Untuk bahan campuran kapas dan fabrik sintetik. | 40°C | 1200 RPM |
| seluar jeans | Specific program for denim items. | 40°C | 1000 RPM |
| sintetik | Untuk fabrik sintetik dan campuran. | 40°C | 800 RPM |
| ECO 40-60 | Energy-efficient program for normally soiled cotton items washable at 40°C or 60°C. | 60°C | 1400 RPM |
| Bersih Gendang | Special program to clean the washing machine drum. | 90°C | 1400 RPM |
7. Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan memanjangkan jangka hayat mesin basuh anda.
7.1 Membersihkan Dispenser Detergen
Tanggalkan dan bersihkan laci dispenser detergen secara berkala untuk mengelakkan pengumpulan sisa. Bilas di bawah air yang mengalir dan masukkan semula.
7.2 Pembersihan Drum
Gunakan yang berdedikasi Bersih Gendang program regularly (e.g., once a month) to clean the interior of the drum and prevent odors. Run this program without any laundry inside.
7.3 Membersihkan Penapis Pam
The pump filter collects lint and small objects. Clean it periodically to ensure proper drainage. Refer to the diagram in your full manual for the exact location, usually at the bottom front of the machine.
7.4 Membersihkan Bahagian Luar
Lap permukaan luar mesin basuh dengan lembut, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
8. Penyelesaian masalah
Jika anda menghadapi masalah dengan mesin basuh anda, rujuk masalah dan penyelesaian biasa berikut sebelum menghubungi perkhidmatan.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Mesin tidak bermula | Power cord unplugged, door not closed, program not selected, child lock active. | Check power connection, ensure door is latched, select a program, deactivate child lock. |
| Tiada pengambilan air | Paip air tertutup, hos masuk terbengkok, bekalan air terputus. | Buka pili air, luruskan hos, periksa bekalan air isi rumah. |
| Air tidak mengalir | Hos longkang bengkok atau tersumbat, penapis pam tersumbat. | Check and clear drain hose, clean pump filter. |
| Getaran / bunyi yang berlebihan | Mesin tidak rata, bolt pengangkutan tidak ditanggalkan, beban tidak sekata. | Adjust feet to level machine, remove transport bolts, redistribute laundry. |
| Foam overflow | Terlalu banyak detergen digunakan. | Reduce detergent amount for future washes. The machine's foam detection system will trigger extra rinses. |
Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi sokongan pelanggan.
9. Spesifikasi
Technical details for the HEINNER HWM-M1014IVNA+++ washing machine:
| Ciri | Perincian |
|---|---|
| Nombor Model | HWM-M1014IVNA+++ |
| Kapasiti | 10 kg |
| Kelajuan Putaran Maks | 1400 RPM |
| Jenis Motor | Motor Penyongsang Tanpa Berus |
| Dimensi (D x W x H) | 47.5 x 59.5 x 85 cm |
| Voltage | 220 Volt |
| Tahap Bunyi (Cuci) | lebih kurang 60 dB |
| Tahap Bunyi (Putaran) | lebih kurang 75 dB |
| Kelas Kecekapan Tenaga | A+++ (Old Rating) / A (New Rating) |
| Ciri Khas | Steam Wash, Drum Clean, Child Lock, Delay End, Reload, Eco Logic Sensors |
10. Waranti dan Sokongan
10.1 Waranti 5 Tahun
This HEINNER washing machine is backed by a comprehensive five-year manufacturer warranty. This warranty covers defects in materials and workmanship under normal household use. To ensure coverage, retain your proof of purchase and register your product with HEINNER. This allows access to HEINNER's authorized service network for hassle-free repairs throughout the coverage period.
10.2 Sokongan Pelanggan
For technical assistance, warranty claims, or spare parts, please contact HEINNER customer support. Refer to the contact information provided with your purchase documentation or visit the official HEINNER webtapak untuk mendapatkan butiran sokongan yang paling terkini.





