1. Produk Lebihview
The TP-Link Omada EAP720 is a high-performance Wi-Fi 7 ceiling-mount access point designed for business environments. It offers a total speed of up to 5.0 Gbps across dual bands (4324 Mbps on 5GHz, 688 Mbps on 2.4GHz) utilizing advanced technologies such as 4K-QAM and 240MHz bandwidth. This access point supports over 250 concurrent devices, ensuring reliable connectivity in various settings. It features a 2.5G Ethernet port for enhanced wired backhaul and offers flexible deployment options including Power over Ethernet (802.3at) or DC power, with easy ceiling or wall mounting.
The EAP720 integrates seamlessly into Omada's Software Defined Networking (SDN) system, enabling mesh networking and centralized management via cloud, app, or local controllers. It also includes enhanced security features like WPA3 and guest network isolation.

Image 1.1: The Omada EAP720 BE5000 Wi-Fi 7 Access Point, highlighting its dual-band Wi-Fi 7, 5.0 Gbps speed, 2.5GbE port, seamless roaming, PoE power, remote management, free cloud management, app & web management, and easy installation.
Ciri-ciri Utama:
- Wi-Fi Dwi-Jalur 7: Up to 5.0 Gbps (4324 Mbps on 5 GHz + 688 Mbps on 2.4 GHz) with Multi-Link Operation (MLO) and 4K-QAM.
- Port Ethernet 2.5 Gigabit: Supports high-speed networking and future broadband upgrades.
- Integrasi SDN Omada: Centralized cloud management for network monitoring, remote configuration, and Zero Touch Provisioning (ZTP).
- Penggunaan Fleksibel: Supports 802.3at PoE and DC power supply (adapter included).
- Kapasiti Tinggi: Supports over 250 concurrent clients for business-level performance.
- Enhanced Wi-Fi Experience: Features like seamless roaming, mesh networking, and airtime fairness.
- Waranti 5 Tahun: Industry-leading warranty with free technical support.
2. Kandungan Pakej
Sahkan bahawa semua item terdapat dalam pakej anda:
- Omada Wi-Fi 7 Ceiling Mount Access Point EAP720
- Panduan Pemasangan
- Ceiling/Wall/Junction Box Mounting Kit
- Penyesuai Kuasa

Image 2.1: The EAP720 access point, its power adapter, and the complete mounting kit for installation.
3. Persediaan dan Pemasangan
3.1 Menguasakan Peranti
EAP720 boleh dikuasakan dalam dua cara:
- Kuasa Ethernet (PoE): Connect an Ethernet cable from an 802.3at compliant PoE switch or PoE injector to the 2.5GbE port on the EAP720. This method provides both power and data over a single cable.
- Kuasa DC: Use the included power adapter to connect the EAP720 to a standard electrical outlet.

Image 3.1: Illustration of power options: PoE connection via a switch and direct DC adapter connection.
3.2 Memasang Titik Akses
The EAP720 is designed for ceiling or wall mounting. Use the provided mounting kit for secure installation.
- Attach the mounting bracket to the desired location using the screws and anchors.
- Connect the Ethernet cable (for data and/or PoE) to the 2.5GbE port on the EAP720.
- Align the EAP720 with the mounting bracket and twist to lock it into place.

Imej 3.2: Terperinci view of the EAP720's T-Bar mounts and the 2.5GbE port, illustrating its design for quick installation.
3.3 Tatarajah Awal
The EAP720 is managed through the TP-Link Omada SDN platform. You can configure it using the Omada app or a web pelayar.
- Apl Omada: Download the Omada app from your device's app store. The app provides an easy and quick setup process. Scan the QR code or visit tp-link.com/common/app/omada/qrcode.php untuk akses terus.
- Web pelayar: For detailed configuration, access the Omada controller software via a web browser. Refer to the Omada SDN Controller documentation for specific instructions.

Image 3.3: Omada Free Cloud Essentials, detailing lifetime free cloud, AWS-based reliability, and easy setup via the Omada app.
4. Mengendalikan Titik Akses
4.1 Wi-Fi 7 Performance
The EAP720 leverages Wi-Fi 7 technology to deliver superior wireless performance. It operates on dual bands (2.4 GHz and 5 GHz) with combined speeds up to 5.0 Gbps.
- Operasi Berbilang Pautan (MLO): This feature allows devices to transmit and receive data simultaneously across different frequency bands and channels, significantly reducing latency and improving throughput.
- 4K-QAM: 4096-QAM increases data density, allowing more data to be transmitted in the same amount of time, resulting in higher speeds.

Image 4.1: Breakdown of the EAP720's superior Wi-Fi experience, showing speeds of 4324 Mbps on 5 GHz and 688 Mbps on 2.4 GHz.
4.2 Network Management with Omada SDN
The Omada SDN platform provides comprehensive tools for managing your network:
- Pengurusan Berpusat: Manage multiple EAPs from a single interface, whether via cloud, hardware controller, or software controller.
- Perayauan yang lancar: Ensures clients automatically switch to the access point with the strongest signal as they move, providing uninterrupted connectivity.
- Rangkaian Mesh: Extend your Wi-Fi coverage wirelessly by connecting EAPs to each other without needing Ethernet cables for every unit.
- Rangkaian Tetamu: Create isolated networks for guests, enhancing security and controlling access to your main network resources.
- VLAN Segmenting: Segment your network into virtual local area networks for improved security and traffic management.
- Bandwidth Management: Allocate bandwidth efficiently to different users or applications.

Image 4.2: Visual representation of how Omada access points provide seamless Wi-Fi coverage, preventing drop-offs as users move.
5. Penyelenggaraan
Regular maintenance helps ensure optimal performance and longevity of your EAP720 access point.
- Pembersihan: Pastikan peranti bersih dan bebas daripada habuk. Gunakan kain lembut dan kering untuk mengelap bahagian luar. Elakkan menggunakan pembersih cecair atau aerosol.
- Pengudaraan: Ensure the access point has adequate ventilation. Do not block the ventilation holes.
- Kemas kini Firmware: Semak dan pasang kemas kini perisian tegar secara berkala melalui Pengawal SDN Omada. Kemas kini perisian tegar selalunya merangkumi penambahbaikan prestasi, tampalan keselamatan dan ciri baharu.
- Keadaan Persekitaran: Kendalikan peranti dalam julat suhu dan kelembapan yang ditentukan untuk mengelakkan kerosakan.
6. Penyelesaian masalah
Jika anda menghadapi masalah dengan EAP720 anda, rujuk langkah penyelesaian masalah biasa berikut:
- Tiada Kuasa: Ensure the power adapter is securely connected or that the PoE source is active and providing power. Check the LED indicator on the EAP720.
- Tiada Isyarat Wi-Fi: Verify that the EAP720 is powered on and configured correctly through the Omada Controller. Check the status of the Wi-Fi radio in the controller interface.
- Prestasi Lemah:
- Periksa gangguan daripada peranti atau rangkaian wayarles lain.
- Ensure the EAP720 is optimally placed, avoiding obstructions.
- Kemas kini perisian tegar kepada versi terkini.
- Review bandwidth management settings in the Omada Controller.
- Tidak Boleh Mengakses Pengawal Omada: Ensure your device is on the same network as the Omada Controller. Verify the IP address and port settings.
- Device Not Adopted: If the EAP720 is not appearing in the Omada Controller for adoption, ensure it is factory reset and reachable on the network.
For more detailed troubleshooting or persistent issues, please contact TP-Link Technical Support.
7. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Model | EAP720 |
| Jenis Wayarles | 802.11be (Wi-Fi 7), 802.11ax (Wi-Fi 6), 802.11ac, 802.11n, 802.11g |
| Kelas Band Kekerapan | Dwi-Jalur (2.4 GHz & 5 GHz) |
| Kelajuan Tanpa Wayar Maksimum | Sehingga 5.0 Gbps (4324 Mbps pada 5 GHz, 688 Mbps pada 2.4 GHz) |
| Pelabuhan Ethernet | Port Ethernet 1x 2.5 Gigabit |
| Bekalan Kuasa | 802.3at PoE or DC Power (Adapter Included) |
| Sistem Operasi | TP-Link OS (Managed by Omada SDN) |
| Berat Barang | 14.4 auns |
| Dimensi | 9.61 x 9.02 x 2.56 inci (Pakej) |
| Ciri Khas | Access Point Mode, Beamforming, Internet Security, QoS, Seamless Roaming, Mesh |
| Penggunaan yang Disyorkan | Perniagaan, Rumah |
| Peranti Serasi | Komputer Peribadi, Kamera Keselamatan, Televisyen Pintar, Telefon Pintar, Tablet |
8. Waranti dan Sokongan
8.1 Maklumat Waranti
The TP-Link Omada EAP720 comes with an industry-leading Waranti 5 tahun, memastikan kebolehpercayaan jangka panjang dan ketenangan fikiran.
8.2 Sokongan Teknikal
TP-Link offers free technical support for the EAP720. Support is available from 6 AM to 6 PM PST, Monday to Friday.
- Omada Support Portal: Access dedicated resources, FAQs, and documentation online.
- Official Omada Community: Berinteraksi dengan pengguna dan pakar lain untuk mendapatkan petua dan penyelesaian.
- Hubungi Sokongan: Reach out via call, email, or chat for direct assistance.

Image 8.1: TP-Link's commitment to customer satisfaction, highlighting the 5-year warranty and US-based call center support.