1. Pengenalan
Thank you for choosing the Cecotec Bongo D30 XL Connected Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new electric scooter. Please read it thoroughly before your first ride to ensure proper use and to maximize your riding experience.
The Bongo D30 XL Connected is designed for urban mobility, featuring a powerful 700W motor, a range of up to 30 km, and 10-inch inflatable tires for a comfortable and stable ride. It also includes app connectivity for enhanced control and monitoring.
2. Maklumat Keselamatan
Keselamatan anda adalah yang utama. Sentiasa patuhi garis panduan keselamatan berikut:
- Sentiasa pakai topi keledar dan peralatan pelindung yang sesuai (pelindung lutut, pelindung siku) semasa menunggang.
- Familiarize yourself with local traffic laws and regulations regarding electric scooters. This model complies with Spanish DGT regulations.
- Do not ride in heavy rain, on icy surfaces, or through puddles deeper than 2 cm.
- Avoid riding on uneven terrain, potholes, or over obstacles that could cause loss of control.
- Kekalkan jarak selamat dari kenderaan lain dan pejalan kaki.
- Jangan benarkan kanak-kanak di bawah umur 16 tahun mengendalikan skuter.
- The maximum weight limit for the rider is 100 kg.
- Perform a pre-ride check: ensure brakes are functional, tires are properly inflated, and all quick-release mechanisms are secure.
- Jangan melakukan aksi lagak ngeri atau manuver berbahaya.
- Berhati-hati dengan persekitaran anda dan elakkan gangguan semasa menunggang.
3. Apa yang ada di dalam Kotak
Upon unpacking your Cecotec Bongo D30 XL Connected Electric Scooter, please verify that all components are present:
- 1 x Electric Scooter
- 1 x Manual Pengguna
- 1 x Pengecas
- 1 x Phone Holder (pre-installed or separate, depending on packaging)
- Necessary tools for assembly (if required)
If any items are missing or damaged, please contact Cecotec customer support immediately.
4. Persediaan dan Pemasangan Awal
Follow these steps to prepare your scooter for its first use:
4.1 Membuka Lipatan Skuter
- Letakkan skuter di atas permukaan rata.
- Locate the folding mechanism at the base of the steering column.
- Release the locking lever and carefully lift the steering column until it clicks into place.
- Secure the locking lever to prevent accidental folding.

Image: The scooter can be folded for easy transport and storage.
4.2 Lampiran Hendal (jika berkenaan)
If the handlebars are not pre-attached, align them with the steering column and secure them using the provided screws and tools. Ensure they are firmly tightened.
4.3 Pengecasan Awal
Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when charging is complete. This typically takes several hours.
4.4 Inflasi Tayar
The Bongo D30 XL Connected features 10-inch inflatable tires. Check the tire pressure before each ride. Refer to the tire sidewall for the recommended PSI. Proper inflation ensures optimal performance, range, and safety.

Image: Detail of the 10-inch inflatable tire, providing grip and adherence.
4.5 Sambungan Apl
Download the official Cecotec Bongo app from your smartphone's app store. Follow the in-app instructions to pair your scooter via Bluetooth. The app allows you to control various functionalities and monitor your scooter's status.

Image: Control your scooter's functions directly from your smartphone using the dedicated app.
5. Arahan Operasi
Once assembled and charged, you are ready to ride. Always ensure you are in a safe environment away from traffic for your first few rides.
5.1 Menghidupkan/Mematikan
- To power on: Press and hold the power button on the handlebar for a few seconds until the display illuminates.
- Untuk mematikan: Tekan dan tahan butang kuasa sekali lagi sehingga paparan dimatikan.
5.2 Menunggang
- Letakkan satu kaki dengan kuat di atas geladak.
- Push off with your other foot to gain initial momentum (kick-start).
- Once moving, gently press the accelerator lever with your thumb.
- Place your other foot on the deck.
- Kekalkan postur yang seimbang dan pastikan kedua-dua belah tangan berada pada pemegang hendal.

Image: Enjoy smooth rides with the Bongo D30 XL Connected electric scooter.

Image: The scooter offers an autonomy of up to 30 km for long distances.
5.3 Brek
The scooter is equipped with an electric front brake and a rear disc brake for maximum safety.
- To brake, gently squeeze the brake levers on the handlebars.
- Apply both brakes simultaneously for effective and controlled stopping.
- Avoid sudden or harsh braking, especially at high speeds, to prevent skidding.

Image: The scooter features front electric and rear disc brakes for enhanced safety.
5.4 Riding Modes (if applicable)
Your scooter may feature different riding modes (e.g., Eco, Standard, Sport) accessible via the display or the mobile app. Select the appropriate mode based on your desired speed and battery conservation needs.
6. Penyelenggaraan
Penyelenggaraan tetap memastikan umur panjang dan operasi selamat skuter anda.
6.1 Penjagaan Bateri
- Charge the battery regularly, even if the scooter is not in use for extended periods (at least once every 30 days).
- Elakkan daripada menghabiskan bateri sepenuhnya sebelum mengecas semula.
- Jangan dedahkan bateri kepada suhu yang melampau.
- Use only the original charger provided by Cecotec.
6.2 Penyelenggaraan Tayar
- Periksa tekanan tayar secara kerap dan tiup ke PSI yang disyorkan.
- Periksa tayar untuk haus, pancit atau kerosakan sebelum setiap perjalanan.
6.3 Pemeriksaan Brek
- Check brake functionality before every ride.
- Ensure brake levers are responsive and provide adequate stopping power.
- Inspect brake pads and discs for wear and replace if necessary.
6.4 Pembersihan Am
- Bersihkan skuter dengan iklanamp cloth. Do not use high-pressure water jets or corrosive cleaning agents.
- Elakkan air masuk ke dalam komponen elektrik.
7. Penyelesaian masalah
Jika anda menghadapi masalah dengan skuter anda, rujuk kepada masalah dan penyelesaian biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Skuter tidak dihidupkan | Low battery; loose connection; power button malfunction | Charge the battery; check all connections; contact support if issue persists |
| Julat/autonomi yang dikurangkan | Tayar kurang angin; beban berat; kerap menunggang di atas bukit; cuaca sejuk; bateri rosak | Inflate tires to correct pressure; reduce load; ride in Eco mode; ensure proper battery care |
| Brek terasa lemah | Worn brake pads; loose brake cable; air in hydraulic system (disc brake) | Inspect and replace brake pads; adjust brake cable tension; seek professional service |
| Bunyi luar biasa semasa operasi | Komponen longgar; serpihan pada roda; masalah motor | Check all screws and bolts; inspect wheels for foreign objects; contact support |
| Apl tidak bersambung | Bluetooth off; app not updated; scooter not in pairing mode | Ensure Bluetooth is on; update app; restart scooter and app; try pairing again |
For issues not listed here or if solutions do not resolve the problem, please contact Cecotec customer support.
8. Spesifikasi
Below are the technical specifications for the Cecotec Bongo D30 XL Connected Electric Scooter:
| Ciri | Spesifikasi |
|---|---|
| Nama Model | Bongo D30 XL Connected |
| Nombor Model | A90_EU01_007340 |
| Jenama | Cecotec |
| Kuasa Maksimum | 700W (Puncak) |
| Kuasa Dinilai | 350W |
| Kapasiti Bateri | 270 Wh, 36 V, 7.5 Ah |
| Autonomi Maksimum | Up to 30 km (under controlled conditions) |
| Saiz Tayar | 10 inches (inflatable) |
| Sistem Brek | Front electric brake, Rear disc brake |
| Had Berat Maksimum | 100 kg |
| Dimensi Produk | 200 x 750 x 140 cm (unfolded); 2l x 0.75w x 1.4h meters |
| Berat Produk | 16.5 kg |
| Bahan Bingkai | aluminium |
| Ciri Khas | App Control, DGT Homologated, Phone Holder |
| warna | Grey and Orange |
Note: Autonomy may vary based on user weight, terrain, temperature, wind, battery condition, riding mode, and driving style.
9. Waranti dan Sokongan
9.1 Maklumat Waranti
Your Cecotec Bongo D30 XL Connected Electric Scooter comes with a standard manufacturer's warranty. Please refer to the warranty card included in your packaging or visit the official Cecotec webtapak untuk terma dan syarat terperinci. Simpan bukti pembelian anda untuk tuntutan waranti.
9.2 Sokongan Pelanggan
For technical assistance, spare parts, or any questions regarding your scooter, please contact Cecotec customer support:
- Webtapak: Visit the official Cecotec weblaman web untuk sumber sokongan dan borang hubungan.
- e-mel: Refer to your warranty documentation for specific support email addresses.
- telefon: Check the Cecotec webtapak untuk nombor telefon perkhidmatan pelanggan serantau.
When contacting support, please have your model number (A90_EU01_007340) and proof of purchase readily available.





