1. Pengenalan
Welcome to the Mova E40 Ultra Robot Vacuum and Mop. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read this manual thoroughly before using the product and retain it for future reference.
2. Arahan Keselamatan Penting
To reduce the risk of injury or damage, read these safety instructions carefully before setting up, using, and maintaining your robot.
- Baca semua arahan sebelum mengendalikan perkakas.
- Perkakas ini boleh digunakan oleh kanak-kanak berumur 8 tahun ke atas dan orang yang kurang keupayaan fizikal, deria atau mental atau kurang pengalaman dan pengetahuan jika mereka telah diberi penyeliaan atau arahan mengenai penggunaan perkakas dengan cara yang selamat dan memahami bahaya yang terlibat .
- Hanya gunakan lampiran yang disyorkan atau dijual oleh pengilang.
- Do not use the appliance in areas where there are lit candles or fragile objects on the floor to be cleaned.
- Do not use the appliance in extremely hot or cold environments (below 0°C / 32°F or above 40°C / 104°F).
- Do not use the appliance to pick up large objects, sharp objects, or liquids.
- Pastikan penyesuai kuasa serasi dengan vol tempatan andatage.
- Always unplug the appliance from the power outlet before cleaning or performing maintenance.
- Buang bateri mengikut peraturan tempatan.
3. Apa yang ada di dalam Kotak
Pakej termasuk komponen berikut:

Image: All components included in the Mova E40 Ultra packaging.
- Vakum Robot x1
- Side Brush x1 (Pre-installed)
- Pemegang Pad Mop x2
- Mop Pad x2 (Pre-installed)
- 3.2L Dust Bag x1 (Pre-installed)
- Stesen Pangkalan Ramp Plat Sambungan x1
- Stesen Pangkalan x1
- Manual Pengguna x1
- Berus Lantai x1
4. Produk Lebihview

Image: The Mova E40 Ultra robot vacuum, its all-in-one station, and companion app interfaces.
4.1 Komponen Vakum Robot
- Penderia Lidar
- Butang Kawalan
- Bumper depan
- Penderia Penghindaran Halangan
- Berus Sisi
- Berus Utama
- Roda Memandu
- Roda Omnidirectional
- Sensor Tebing
- Mop Pad Holders with Mop Pads
- Built-in Water Tank (80ml)
4.2 All-in-One Station Components
- Tangki Air Bersih
- Tangki Air Kotor
- Petak Beg Habuk
- Mengecas Kenalan
- Dulang Basuh Mop
- Hot Air Drying Vent
- Saluran Kuasa
5. Persediaan
5.1 Penempatan Stesen Pangkalan
Choose a location for the base station with sufficient clear space around it. Ensure at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front. Place the station on a hard, level surface against a wall, away from direct sunlight or heat sources. Connect the power cable to the station and plug it into a wall outlet.
5.2 Pengecasan Awal
Carefully place the robot vacuum onto the base station, ensuring the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For optimal battery life, fully charge the robot before its first use.

Image: The Mova E40 Ultra robot vacuum docked and charging at its base station.
5.3 Sambungan Apl
Download the 'Mova' app from your smartphone's app store (available on iOS and Android). Open the app and follow the on-screen instructions to connect your E40 Ultra robot vacuum to your home Wi-Fi network. The app allows for advanced control, scheduling, and monitoring of your device.

Image: The Mova app interface showing 3D mapping and cleaning settings.
6. Arahan Operasi
6.1 Mod Pembersihan
The Mova E40 Ultra supports various cleaning modes, selectable via the Mova app:
- Vakum Sahaja: Ideal for dry debris and carpeted areas.
- Mop Sahaja: Untuk pembersihan basah lantai keras.
- Vakum & Mop: Simultaneous cleaning for comprehensive floor care.
6.2 Suction Power and Water Flow Adjustment
Adjust the suction power and water flow levels through the Mova app to suit your cleaning needs:
- Kuasa sedutan: Choose from multiple levels, up to 19,000 Pa, for effective dirt removal from various surfaces.
- Water Flow (80ml Built-in Water Tank):
- Mod Lembut: Suitable for areas with pets, preventing excessive moisture.
- Mod Biasa: Recommended for daily cleaning tasks.
- Mod Intensif: Designed for heavily soiled floors requiring deep cleaning.

Image: The Mova E40 Ultra showcasing its 19,000Pa suction power.

Image: The 80ml built-in water tank providing precise mop hydration.
6.3 Edge Cleaning (MaxiReach Mop Tech)
The E40 Ultra features MaxiReach Mop Tech, allowing the mop to automatically extend and reach into tight spaces, corners, and along edges up to 4 cm deep, ensuring thorough cleaning.

Image: The MaxiReach mop extending for seamless edge cleaning.
6.4 Mengelak Halangan
Equipped with a single-line laser obstacle avoidance system, the E40 Ultra detects and navigates around objects, minimizing collisions and ensuring an uninterrupted cleaning cycle.

Image: Single-line laser obstacle avoidance in action.
6.5 Carpet Detection and Mop Lifting
The robot features ultrasonic carpet detection. When a carpet is detected, the mop pads are automatically lifted by 10.5mm to prevent wetting, and suction power is boosted for effective carpet cleaning.

Image: Smart carpet cleaning with auto mop lift and suction boost.

Image: Ultrasonic carpet detection technology.
7. Penyelenggaraan
Regular maintenance ensures optimal performance and extends the lifespan of your Mova E40 Ultra.
7.1 All-in-One Station Maintenance
- Penggantian Beg Habuk: The 3.2L dust bag provides up to 75 days of hands-free dust collection. Replace the dust bag when the app indicates it is full or when you notice a decrease in suction performance.
- Pembersihan Tangki Air: Regularly empty and clean the dirty water tank to prevent odors and bacterial growth. Refill the clean water tank as needed.
- Mop Pad Mencuci & Mengeringkan: The station automatically washes and hot-air dries the mop pads after each cleaning cycle. Periodically clean the mop washing tray to remove any residue.

Image: Auto robot care and maintenance features of the all-in-one station.

Imej: Terperinci view of the All-in-One Station's auto mop washing and hot-air drying process.
7.2 Penyelenggaraan Vakum Robot
- Pembersihan Berus Utama: Remove the main brush and use the cleaning tool to cut and remove any tangled hair or debris.
- Pembersihan Berus Sisi: The anti-tangle side brush is designed to minimize hair tangles. Inspect and clean it periodically to ensure optimal performance.

Image: The anti-tangle side brush design.
- Pembersihan Penapis: Remove the HEPA filter from the dustbin and tap it gently to remove dust. Do not wash the HEPA filter with water. Replace the filter every 3-6 months, depending on usage.
- Pembersihan Sensor: Wipe all sensors (cliff sensors, obstacle avoidance sensor, charging contacts) with a soft, dry cloth to ensure accurate navigation and operation.
8. Penyelesaian masalah
This section addresses common issues you might encounter. For more detailed troubleshooting, refer to the Mova app or contact customer support.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Robot tidak mengecas | Robot not properly docked; power cable disconnected. | Ensure the robot is correctly aligned with the charging contacts. Check if the power cable is securely plugged into the base station and wall outlet. |
| Prestasi pembersihan yang lemah | Full dust bag; tangled brushes; dirty filter; empty water tank. | Empty the dust bag. Clean the main brush and side brush. Clean or replace the HEPA filter. Refill the clean water tank. |
| Robot kerap tersangkut | Too many obstacles; dark surfaces triggering cliff sensors. | Clear obstacles from the cleaning path. Use virtual walls or no-go zones in the app for problematic areas. |
| Mop not wetting floor | Empty water tank; clogged water nozzle; mop pads dry. | Refill the clean water tank. Check for blockages in the water nozzle. Ensure mop pads are properly attached and moistened. |
9. Spesifikasi
| Ciri | Perincian |
|---|---|
| Jenama | Mova |
| Nama Model | E40 Ultra |
| Nombor Model Item | R9504C |
| Ciri Khas | Tanpa wayar |
| warna | putih |
| Dimensi Produk | 17"L x 25.51"W x 17.8"H |
| Komponen yang Disertakan | Floor Brush, Robot Vacuum, Side Brush, Mop Pad Holder, Mop Pad, Dust Bag, Base Station Ramp, Base Station, User Manual |
| Jenis Penapis | TUMPUAN |
| Hayat Bateri | 3.5 Jam |
| Voltage | 110 Volt |
| Sumber Kuasa | Dikuasakan Bateri |
| Bateri Termasuk | Yes (1 12V battery) |
| Kaedah Kawalan | Apl, Suara |
| Faktor Bentuk | Bulat |
| UPC | 850073660683 |
| Berat Barang | 30.3 paun |
| Pengeluar | MOVA |
10. Waranti dan Sokongan
Mova is committed to providing high-quality products and excellent customer service.

Image: Mova Service Policy overview.
- Waranti: The Mova E40 Ultra comes with up to a 36-month warranty. Please refer to the official Mova website for complete warranty terms and conditions, as specific parts may have different coverage.
- Perkhidmatan Pulangan Wang: Enjoy a 30-Day Money Back Service from the date of purchase.
- Sokongan Pelanggan: Mova offers a 24/7 Rapid Responding Service Team to assist you with any inquiries or issues. For further assistance, visit the official Mova website or contact customer support directly through the app.
