1. Pengenalan
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Ugoos AM9 Android TV Box. The Ugoos AM9 is a high-performance streaming media player designed to deliver a rich multimedia experience. It features an Amlogic S905x5 Quad-core ARMv9.0 Cortex-A510 CPU, runs on Android 14.0, and supports advanced video formats like AV1, VP9, and H.265 for 4K HDR content at 120fps. Equipped with 4GB RAM and 64GB ROM, dual-band Wi-Fi (2.4GHz/5GHz), 1000M Ethernet, and Bluetooth 5.2, it offers robust connectivity and smooth performance.

Image 1.1: Ugoos AM9 Android TV Box with included remote control.

Image 1.2: The Ugoos AM9 features an upgraded metal housing for durability.
2. Kandungan Pakej
Please verify that all items listed below are present in your package. If any items are missing or damaged, please contact customer support.
- Ugoos AM9 Box
- Alat Kawalan Jauh Bluetooth
- Penyesuai Kuasa
- Kabel HD (Kabel HDMI)
- Manual Pengguna Bahasa Inggeris

Image 2.1: All items included in the Ugoos AM9 product package.
3. Panduan Persediaan
Follow these steps to set up your Ugoos AM9 Android TV Box.
- Sambung ke Kuasa: Connect the power adapter to the DC 12V port on the Ugoos AM9 box and then plug it into a power outlet.
- Sambung ke TV: Use the provided HD Cable (HDMI) to connect the HDMI port on the Ugoos AM9 box to an HDMI input port on your television or display.
- Sambungan Rangkaian (Pilihan):
- Sambungan Berwayar: For a stable connection, connect an Ethernet cable from your router to the LAN port on the Ugoos AM9 box.
- Sambungan Wayarles: The device supports 2.4GHz/5GHz Dual WiFi. You can configure this after initial boot-up in the system settings.
- Masukkan Kad Mikro SD (Pilihan): If you wish to expand storage, insert a Micro SD card into the Micro SD slot.
- Sambungkan Peranti USB (Pilihan): Connect USB storage devices or peripherals to the available USB 3.0 ports.
- Hidupkan kuasa: Turn on your television and select the correct HDMI input source. The Ugoos AM9 box should power on automatically or can be powered on using the remote control.
- Berpasangan Alat Kawalan Jauh: The Bluetooth remote control should be pre-paired. If not, follow the instructions in the remote control section of this manual or on-screen prompts to pair it.

Imej 3.1: Belakang view of the Ugoos AM9 showing DC 12V, OTG, HDMI, LAN, SPDIF, and AUX ports.

Imej 3.2: Depan view of the Ugoos AM9 showing USB 3.0 ports and Micro SD card slot.
4. Arahan Operasi
4.1 Alat Kawalan Jauh
The Ugoos AM9 comes with a Bluetooth remote control. Familiarize yourself with its buttons for easy navigation.

Image 4.1: Ugoos AM9 TV Box with its Bluetooth remote control.
4.2 Initial Setup and Navigation
- Upon first boot, you may be guided through an initial setup process to configure language, Wi-Fi, and Google account.
- Use the directional pad and OK button on the remote to navigate the Android interface.
- The Home button returns you to the main screen.
- The Back button navigates to the previous screen or closes an application.
4.3 Menyambung ke Wi-Fi
- Dari skrin utama, navigasi ke tetapan.
- Pilih Rangkaian & Internet.
- Hidupkan Wi-Fi dan pilih rangkaian yang anda inginkan daripada senarai.
- Enter the Wi-Fi password if prompted and select Sambung.
4.4 Memasang Aplikasi
Applications can be installed from the Google Play Store or by sideloading APK files.
- Gedung Google Play: Access the Play Store app from the home screen, search for your desired application, and select Pasang.
- Sideloading: Muat turun APK files from trusted sources onto a USB drive or Micro SD card, then use a file manager app on the AM9 to locate and install them. Ensure "Install unknown apps" is enabled in security settings for the file pengurus.
4.5 Tetapan Paparan dan Bunyi
Adjust display and audio output settings for optimal viewpengalaman dalam dan mendengar.
- Navigasi ke Settings > Display & Sound.
- Here you can adjust resolution, color, screen position, and advanced sound settings like Dolby Digital, DTS, and Dolby TrueHD.

Imej 4.2: Cthample of Display and Sound settings interface on the Ugoos AM9.
5. Penyelenggaraan
5.1 Pembersihan
- Pastikan peranti dimatikan dan dicabut plag sebelum dibersihkan.
- Gunakan kain lembut dan kering untuk mengelap bahagian luar peranti.
- Do not use liquid cleaners or abrasive materials, as they may damage the finish or internal components.
5.2 Kemas Kini Perisian
Regularly check for software updates to ensure optimal performance and access to the latest features and security patches.
- Navigasi ke Settings > About device > System update.
- Ikut arahan pada skrin untuk memuat turun dan memasang sebarang kemas kini yang tersedia.
6. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada kuasa | Penyesuai kuasa tidak disambungkan atau rosak. | Pastikan penyesuai kuasa disambungkan dengan selamat ke peranti dan soket kuasa yang berfungsi. Cuba soket lain. |
| Tiada paparan di TV | Incorrect HDMI input selected, faulty HDMI cable, or TV box not powered on. | Verify TV is on the correct HDMI input. Check HDMI cable connection. Ensure the TV box is powered on. Try a different HDMI cable or port. |
| Alat kawalan jauh tidak bertindak balas | Bateri lemah, alat kawalan jauh tidak dipasangkan atau gangguan. | Replace remote batteries. Re-pair the Bluetooth remote (refer to device settings for pairing instructions). Ensure no obstructions between remote and device. |
| Isu sambungan Wi-Fi | Kata laluan yang salah, di luar julat atau isu penghala. | Double-check Wi-Fi password. Move the device closer to the router. Restart your router and the Ugoos AM9 box. |
| Aplikasi ranap atau beku | Memori tidak mencukupi, aplikasi ketinggalan zaman atau pepijat perisian. | Close background applications. Clear app cache/data in Settings > Apps. Update the app or the system software. Restart the device. |
7. Spesifikasi
| Ciri | Perincian |
|---|---|
| Model | AM9 |
| Sistem Operasi | Android 14.0 |
| Pemproses | Amlogic S905x5 Quad-core ARMv9.0 Cortex-A510 CPU |
| RAM | 4GB |
| Storan Dalaman | ROM 64GB |
| Wi-Fi | Dual-band 2.4GHz/5GHz (11a/b/g/n/ac/ax 2T2R IEEE802, Max: 1201 Mbps) |
| Bluetooth | Bluetooth 5.2 |
| Ethernet | 1000M (Gigabit) |
| Penyahkodan Video | AV1, VP9, H.265, H.266 (4K 120fps) |
| Sokongan HDR | 4K HDR |
| Pelabuhan | DC 12V, OTG, HDMI, LAN, SPDIF, AUX, USB 3.0 (x3), Micro SD slot |
| Dimensi Produk | 4.57 x 4.57 x 1.1 inci |
| Berat Barang | 1.98 paun |

Imej 7.1: Dalaman view highlighting the Amlogic S905x5 processor.

Image 7.2: Chart illustrating Bluetooth 5.2 data transfer speed compared to older versions.
8. Waranti dan Sokongan
8.1 Maklumat Waranti
Please refer to the warranty card included in your product package for detailed warranty terms and conditions. The manufacturer provides a limited warranty for defects in materials and workmanship under normal use. Keep your proof of purchase for warranty claims.
8.2 Sokongan Pelanggan
For technical assistance, troubleshooting, or inquiries regarding your Ugoos AM9 Android TV Box, please contact Ugoos customer support. Contact information can typically be found on the manufacturer's official webtapak atau pada pembungkusan.





