pengenalan
This user manual provides comprehensive instructions for the Xprinter XP-420B USB+Bluetooth Direct Thermal Label Printer. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The XP-420B is designed for efficient printing of 4x6 shipping labels, featuring a 203 DPI resolution and a printing speed of up to 152mm/s. It supports both USB and Bluetooth connectivity and is compatible with Windows and Mac operating systems.
Maklumat Keselamatan
- Sentiasa sambungkan pencetak ke soket kuasa yang dibumikan.
- Jangan dedahkan pencetak kepada air atau kelembapan yang berlebihan.
- Elakkan meletakkan pencetak di bawah cahaya matahari langsung atau berhampiran sumber haba.
- Use only recommended label types and sizes to prevent damage to the print head.
- Jauhkan pencetak daripada kanak-kanak dan haiwan peliharaan.
- Unplug the printer from the power source before cleaning or performing maintenance.
Kandungan Pakej
Sila sahkan bahawa semua item terdapat dalam pakej:
- Pencetak Label Terma Xprinter XP-420B
- Penyesuai Kuasa dan Kabel
- Kabel USB
- Manual Pengguna (dokumen ini)
- Label Spindle and Guides
- Sample Labels (may vary)
Produk Selesaiview
The Xprinter XP-420B is a compact and efficient direct thermal label printer. Below are key components and features:

Rajah 1: Depan view of the Xprinter XP-420B thermal label printer. This image shows the printer's sleek black design with the Xprinter logo on the front left and the feed button on the top right.

Rajah 2: Atas-bawah view of the Xprinter XP-420B printer, highlighting its USB and Bluetooth connectivity options. The image includes icons for Bluetooth and USB, indicating the printer's versatile connection capabilities.
Ciri-ciri Utama:
- Pencetakan Berkelajuan Tinggi: Up to 152 mm (6 inches) per second.
- Resolusi Tinggi: 203 dpi for clear and crisp prints.
- Ingatan: 8MB SDRAM and 8MB Flash for efficient processing.
- Reka bentuk tahan lasak: High-quality double-walled clamshell design.
- Intelligent Print Head Control: Ensures stable and consistent output.
- Adjustable Label Size: Supports various label sizes, including 4x6 inches.
- Ketersambungan: USB and Bluetooth interfaces.
Persediaan
1. Persediaan Fizikal
- Sambungkan Kuasa: Plug the power adapter into the printer's power port and then into a grounded electrical outlet.
- Muatkan Label:
- Buka penutup atas pencetak dengan menekan kait pelepas pada kedua-dua belah.
- Place the label roll onto the label spindle, ensuring the labels feed from the bottom.
- Insert the spindle with the label roll into the printer's label compartment.
- Pull the leading edge of the labels through the label guides until it extends slightly past the print head.
- Adjust the label guides to fit snugly against the edges of the labels, without creasing mereka.
- Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.
- Sambung ke Komputer:
- Sambungan USB: Sambungkan satu hujung kabel USB ke port USB pencetak dan hujung yang satu lagi ke port USB yang tersedia pada komputer anda.
- Sambungan Bluetooth: Ensure Bluetooth is enabled on your computer. The printer will be discoverable for pairing after it is powered on.
2. Pemasangan Pemandu
For the printer to function correctly, you must install the appropriate drivers on your computer. Drivers are typically available on the manufacturer's website or included on a CD with the printer.
- Windows: Download the Windows driver from the Xprinter official website. Run the installer and follow the on-screen prompts. Select the XP-420B model during installation.
- Mac: Download the Mac driver from the Xprinter official website. Follow the installation instructions provided with the driver package.
After driver installation, it is recommended to perform a printer calibration. Press and hold the feed button on the printer until it prints a self-test page or calibrates the label gap.
Arahan Operasi
1. Percetakan Asas
- Ensure the printer is powered on and connected to your computer (via USB or Bluetooth).
- Open the document or application from which you wish to print (e.g., a PDF label, shipping software).
- Pergi ke "File" > "Print" or click the print icon.
- Select "Xprinter XP-420B" from the list of available printers.
- Adjust print settings as needed, such as paper size (e.g., 4x6 inches), orientation, and print quality. Ensure the paper size matches your labels.
- Klik "Cetak".
2. Adjusting Label Size
The XP-420B supports adjustable label sizes. Ensure the label guides inside the printer are set correctly for your label width. For software settings, always match the label size in your printing application (e.g., Adobe Reader, shipping software) to the physical labels loaded in the printer.
3. Bluetooth Pairing (for Bluetooth models)
- Hidupkan pencetak.
- Pada komputer atau peranti mudah alih anda, pergi ke tetapan Bluetooth.
- Cari untuk available devices. The printer should appear as "XP-420B" or similar.
- Select the printer and initiate pairing. If prompted for a passcode, enter "0000" or "1234".
- Once paired, you can select the printer for wireless printing.
Penyelenggaraan
1. Membersihkan Kepala Cetak
Regular cleaning of the print head ensures optimal print quality and extends the life of your printer. Clean the print head after every 5-10 rolls of labels or if print quality degrades.
- Matikan pencetak dan cabut palam kord kuasa.
- Buka penutup atas pencetak.
- Tunggu beberapa minit untuk kepala cetak sejuk jika pencetak telah digunakan baru-baru ini.
- Gently wipe the print head surface with an alcohol swab (70% isopropyl alcohol) or a specialized thermal print head cleaning pen.
- Allow the print head to dry completely (approximately 1-2 minutes) before closing the cover and powering on the printer.
2. Penjagaan Am
- Simpan pencetak dalam persekitaran yang bersih dan bebas habuk.
- Avoid spilling liquids on the printer.
- Do not use abrasive cleaners or solvents on the printer's exterior. Use a soft, damp kain untuk pembersihan.
- Pastikan pengudaraan yang betul di sekeliling pencetak.
Menyelesaikan masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak bertindak balas / Tiada kuasa | Power cable loose; Power outlet faulty; Printer off. | Check power connections; Try a different outlet; Ensure printer is switched on. |
| Kualiti cetakan buruk / Cetakan pudar | Kepala cetak kotor; Jenis label salah; Tetapan ketumpatan cetak rendah. | Clean the print head (see Maintenance); Ensure you are using direct thermal labels; Adjust print density in printer settings. |
| Labels not feeding correctly / Paper jam | Labels loaded incorrectly; Label guides not adjusted; Label roll stuck. | Reload labels correctly; Adjust label guides to fit snugly; Remove any jammed labels carefully. |
| Printer not detected by computer | USB cable loose/faulty; Driver not installed or corrupted; Bluetooth not paired. | Check USB cable connection; Reinstall printer drivers; Re-pair Bluetooth device. |
| Pencetak mencetak label kosong | Labels loaded upside down; Print head issue. | Ensure labels are loaded with the printable side facing up (usually the smoother side); Contact support if issue persists after cleaning. |
Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | XP420B |
| Teknologi Percetakan | Terma Terus |
| Resolusi | 203 dpi |
| Kelajuan Cetakan Maks | 152 mm/s (6 inches/s) |
| Saiz Media Maksimum | 4 x 6 inci |
| Ingatan | 8MB SDRAM, 8MB Flash |
| Ketersambungan | USB, Bluetooth |
| Berat Barang | 3 kg |
| Dimensi Produk (LxWxH) | 20 x 6 x 10 cm |
| Pengeluar | Xprinter |
Waranti dan Sokongan
Maklumat Waranti
Xprinter XP-420B didatangkan dengan Waranti 1 Tahun from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or consumables like labels.
Sila simpan resit pembelian anda sebagai bukti pembelian untuk tuntutan waranti.
Sokongan Pelanggan
For technical assistance, troubleshooting, or warranty claims, please contact Xtech Solution, the authorized packer and importer:
- Nombor Perhubungan: 022-23885466
- e-mel: xtechsupport1@gmail.com
When contacting support, please have your printer model (XP-420B) and purchase details ready.





