1. Pengenalan
Welcome to the user manual for your Godex GE300 Thermal Transfer Label Printer. This manual provides essential information for setting up, operating, and maintaining your printer to ensure optimal performance and longevity. Please read this manual thoroughly before using the printer.
The Godex GE300 is an economical 4-inch thermal transfer desktop printer designed for light to medium-duty labeling needs, delivering crisp 203 DPI barcodes, shipping labels, and tags.
2. Maklumat Keselamatan
Sentiasa patuhi langkah berjaga-jaga keselamatan berikut untuk mengelakkan kecederaan atau kerosakan pada pencetak:
- Gunakan hanya penyesuai kuasa yang dibekalkan bersama pencetak.
- Jangan dedahkan pencetak kepada air atau kelembapan yang berlebihan.
- Pastikan pengudaraan yang betul di sekitar pencetak semasa operasi.
- Elakkan menyentuh kepala cetak sejurus selepas mencetak, kerana ia mungkin panas.
- Jauhkan pencetak daripada cahaya matahari langsung dan sumber haba.
3. Kandungan Pakej
Sila pastikan semua item berikut disertakan dalam pakej anda:
- Godex GE300 Thermal Transfer Label Printer
- Penyesuai Kuasa dan Kord Kuasa
- Kabel USB
- Panduan Mula Pantas
- GoLabel II Software CD (or download instructions)
- Sample Label Roll and Ribbon
4. Persediaan
4.1 Membongkar
Tanggalkan pencetak dan semua aksesori daripada pembungkusan dengan berhati-hati. Simpan pembungkusan untuk pengangkutan atau penyimpanan pada masa hadapan.
4.2 Kuasa Penyambung
- Sambungkan kord kuasa kepada penyesuai kuasa.
- Palamkan penyesuai kuasa ke dalam port kuasa di bahagian belakang pencetak.
- Palamkan kord kuasa ke salur keluar elektrik yang dibumikan.
- Press the power switch on the back of the printer to turn it on.
4.3 Menyambung ke Komputer
The GE300 printer supports USB, Ethernet, and Serial connections.

Imej: Belakang view of the Godex GE300 printer, highlighting the USB, Ethernet, and Serial connectivity ports for easy integration with various systems.
4.3.1 Sambungan USB
Connect one end of the USB cable to the USB port on the printer and the other end to an available USB port on your computer.
4.3.2 Sambungan Ethernet
Connect an Ethernet cable from the printer's Ethernet port to your network router or switch. Configure network settings via the printer's utility software.
4.3.3 Sambungan Bersiri
Connect a serial cable from the printer's serial port to the serial port on your computer. Ensure baud rate and other serial communication settings match on both devices.
4.4 Loading Media (Labels and Ribbons)
Proper loading of labels and ribbons is crucial for print quality.

Imej: Dalaman view of the Godex GE300 printer, illustrating the correct placement for loading both label rolls and thermal transfer ribbons.
- Buka penutup atas pencetak.
- Place the label roll onto the media supply spindle, ensuring the labels feed from the bottom.
- Thread the labels through the media guides, adjusting them to fit the label width.
- For thermal transfer printing, load the ribbon onto the supply spindle and thread it through the print mechanism as indicated by the internal diagrams.
- Tutup penutup atas dengan selamat.
4.5 Software Installation (GoLabel II)
The GoLabel II software simplifies label design and printing.
- Insert the GoLabel II software CD into your computer's CD-ROM drive, or download the latest version from the official Godex webtapak.
- Follow the on-screen instructions to install the software and printer drivers.
- Once installed, launch GoLabel II and select your GE300 printer.
5. Mengendalikan Pencetak
5.1 Percetakan Asas
After setting up the printer and installing the software, you can begin printing labels.

Image: The Godex GE300 printer actively printing a label with nutritional information for a 'Chocolate Chip Cookie', demonstrating its capability for product labeling.

Image: The Godex GE300 printer producing various medical and blood bank labels, showcasing its versatility for healthcare applications.
- Open GoLabel II software or your preferred label design application.
- Design your label, including text, barcodes, and images.
- Ensure the correct printer model (Godex GE300) is selected in your print settings.
- Verify label dimensions and media type settings match your loaded media.
- Click 'Print' to send the label job to the printer.
5.2 Using GoLabel II Software
GoLabel II provides a WYSIWYG (What You See Is What You Get) interface for intuitive label design. Key features include:
- Drag-and-drop design elements (text, barcodes, shapes, images).
- Database connectivity for variable data printing.
- Support for various barcode symbologies.
- Printer configuration and calibration tools.
Refer to the GoLabel II software's built-in help documentation for detailed instructions on specific features.
6. Penyelenggaraan
6.1 Membersihkan Kepala Cetak
Regular cleaning of the print head ensures optimal print quality and extends its lifespan.
- Matikan pencetak dan cabut kord kuasa.
- Open the top cover and allow the print head to cool down if it was recently used.
- Gently wipe the print head surface with a lint-free cloth moistened with isopropyl alcohol (70% or higher).
- Benarkan kepala cetakan kering sepenuhnya sebelum menutup penutup dan menyambung semula kuasa.
6.2 Replacing Labels and Ribbons
Replace media when the current roll or ribbon is depleted. Follow the steps outlined in Section 4.4 Loading Media.
7. Penyelesaian masalah
This section addresses common issues you might encounter with your GE300 printer.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada Kuasa | Power cord disconnected; Power switch off | Check power connections; Turn on power switch |
| Kualiti Cetakan Lemah | Dirty print head; Incorrect media/ribbon; Print head pressure too low | Clean print head (Section 6.1); Ensure correct media/ribbon type; Adjust print head pressure via software |
| Label Tidak Memberi Makan | Media loaded incorrectly; Media sensor blocked/dirty | Reload media correctly (Section 4.4); Clean media sensor; Calibrate media sensor via software |
| Pencetak Tidak Memberi Respons | Incorrect driver; Cable disconnected; Printer offline | Reinstall driver; Check USB/Ethernet/Serial cable connection; Ensure printer is online in OS settings |
8. Spesifikasi
Key technical specifications for the Godex GE300 Thermal Transfer Label Printer:
| Ciri | Spesifikasi |
|---|---|
| Teknologi Percetakan | Thermal Transfer or Direct Thermal |
| Resolusi Cetakan | 203 DPI |
| Kelajuan Cetakan Maks | 5 IPS (127 mm/s) |
| Lebar Cetakan Maks | 4.25 inci (108 mm) |
| Lebar Media Maks | 4.64 inci (118 mm) |
| Ketersambungan | USB, Ethernet, Bersiri |
| Dimensi (L x W x H) | 10 x 6.6 x 6 inci (254 x 168 x 152 mm) |
| Berat Barang | 4.8 paun (2.18 kg) |
| warna | Hitam |
9. Waranti dan Sokongan
For warranty information, please refer to the documentation provided with your purchase or visit the official Godex website. If you encounter issues not covered in this manual or require further assistance, please contact Godex customer support through their official channels.
Godex provides technical support and resources to help you maximize the performance of your GE300 printer. Ensure you have your printer's model number and serial number ready when contacting support.





