Cisco DP-9851 IP Phone User Manual

pengenalan

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Cisco DP-9851 IP Phone. Designed for modern office environments, this corded desktop VoIP phone offers secure enterprise calling, meeting capabilities, and efficient communication features. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

Persediaan

Follow these steps to set up your Cisco DP-9851 IP Phone for first-time use.

1. Membongkar dan Pemeriksaan

Keluarkan semua komponen dari pembungkusan dengan berhati-hati. Sahkan bahawa semua item yang disenaraikan di bawah ada dan tidak rosak:

• Cisco DP-9851 IP Phone unit
• Telefon bimbit
• Kord telefon bimbit
• Kabel Ethernet (RJ-45)
• Penyangga telefon

If any items are missing or damaged, contact your vendor or Cisco support.

2. Menyambungkan Telefon

1. Pasang Penyangga Telefon: Securely attach the phone stand to the back of the phone unit.
2. Sambungkan Handset: Pasangkan satu hujung kord telefon bimbit yang digulung ke dalam telefon bimbit dan hujung yang satu lagi ke dalam port telefon bimbit pada unit telefon (biasanya ditanda dengan ikon telefon bimbit).
3. Sambungkan ke Rangkaian: Insert one end of the Ethernet cable into the network port on the back of the phone (often labeled "SW" or "LAN"). Connect the other end to a network switch or router that provides Power over Ethernet (PoE). The DP-9851 supports PoE, eliminating the need for a separate power adapter.
4. Boot-up awal: Once connected to the network, the phone will power on automatically. The 3.7-inch LCD screen will display the Cisco logo and then proceed with the boot-up sequence. This may take a few moments.

This image displays the Cisco DP-9851 IP Phone in carbon black, featuring its corded handset, a numerical keypad, function buttons, and a central navigation cluster. The 3.7-inch LCD screen is visible, showing time and date, along with soft keys for 'Redial', 'New call', and 'Forward'.

Arahan Operasi

This section covers the basic operation of your Cisco DP-9851 IP Phone.

1. Membuat dan Menerima Panggilan

• Untuk Membuat Panggilan:
  1. Lift the handset, or press the Telefon pembesar suara butang.
  2. Dail nombor yang dikehendaki menggunakan papan kekunci.
  3. Tekan ke Panggil button (often a green phone icon) or wait for the call to connect automatically.
• Untuk Menerima Panggilan:
  1. Apabila telefon berdering, angkat telefon bimbit atau tekan butang Jawab soft key on the screen, or press the Telefon pembesar suara butang.
• Untuk Menamatkan Panggilan: Tutup telefon bimbit atau tekan butang Tamatkan Panggilan soft key or button.

2. Using the Display and Soft Keys

The 3.7-inch LCD screen displays call information, time, date, and various menu options. Below the screen are context-sensitive soft keys that change functionality based on the phone's current state.

• Kluster Navigasi: Use the circular navigation pad to scroll through menus and options on the display. The center button typically acts as a "Select" or "OK" button.
• Kekunci lembut: Common soft keys include:
  • Panggil semula: Mendail nombor terakhir yang dipanggil.
  • New Call: Initiates a new call.
  • Maju: Configures call forwarding options.
  • Other keys may appear for Hold, Transfer, Conference, etc., depending on your system configuration.

3. Volume Control and Mute

• Kelantangan: Gunakan Kelantangan Naik (+) dan Perlahankan suara (-) buttons on the side of the phone to adjust the handset, speakerphone, or ringer volume.
• Redam: Tekan ke bisu button (often a microphone with a slash through it) to mute your microphone during a call. Press it again to unmute.

4. Line Buttons

The Cisco DP-9851 supports up to 6 total lines. Use the line buttons (often located next to the display) to select a line for making a call, answer an incoming call on a specific line, or switch between active calls.

Penyelenggaraan

Penyelenggaraan yang betul memastikan ketahanan dan prestasi optimum telefon IP anda.

• Pembersihan:
  • Use a soft, lint-free cloth to wipe the phone's surface and screen.
  • Untuk tanda degil, sedikit dampen kain dengan air atau pembersih yang lembut dan tidak melelas.
  • Jangan gunakan bahan kimia yang keras, pembersih yang kasar atau semburan aerosol terus pada telefon.
  • Ensure the phone is unplugged before cleaning.
• Keadaan Persekitaran:
  • Keep the phone away from direct sunlight, excessive heat sources, and high humidity.
  • Elakkan meletakkan telefon di persekitaran yang berdebu.
• Pengurusan Kabel: Ensure all cables are neatly routed and not under strain to prevent damage.

Menyelesaikan masalah

This section provides solutions to common issues you might encounter with your Cisco DP-9851 IP Phone.

No Power or Display

• Semak Sambungan Rangkaian: Ensure the Ethernet cable is securely plugged into both the phone's network port and the network switch/router.
• Verify PoE: Confirm that the network port you are connected to provides Power over Ethernet (PoE). If not, the phone will not power on.
• Mulakan semula Telefon: Disconnect the Ethernet cable from the phone, wait 10 seconds, and then reconnect it.

No Dial Tone or Cannot Make/Receive Calls

• Semak Kesambungan Rangkaian: Ensure the phone has an active network connection. Look for network status indicators on the screen.
• Verify Handset Connection: Ensure the handset cord is securely connected to both the handset and the phone unit.
• Check Line Status: Ensure the line you are trying to use is active and registered.
• Contact IT/Administrator: If the issue persists, there might be a network configuration problem or an issue with your VoIP service. Contact your IT department or service provider.

Kualiti Audio Tidak Baik

• Laraskan Kelantangan: Use the volume buttons to adjust the handset or speakerphone volume.
• Check Handset/Speakerphone: Ensure the handset is properly positioned or that you are speaking clearly into the speakerphone microphone.
• Kesesakan Rangkaian: Poor audio can sometimes be caused by network congestion. If possible, try to reduce network traffic or contact your network administrator.

Spesifikasi

Detailed technical specifications for the Cisco DP-9851 IP Phone.

Waranti dan Sokongan

This Cisco DP-9851 IP Phone is a renewed product. Please refer to the terms and conditions provided by your vendor regarding the specific warranty coverage for renewed items.

Polisi Pemulangan

A 90-day refund/replacement return policy is typically offered for this product. Please consult your purchase documentation for exact details.

Pelan Perlindungan

Extended protection plans may be available for purchase, such as 3-Year or 4-Year Protection Plans, or a Complete Protect monthly plan. These plans offer additional coverage beyond the standard return policy. For details on these plans, please refer to the product listing or contact your retailer.

Sokongan Teknikal

For technical assistance, configuration issues, or advanced troubleshooting, please contact your IT department or the vendor from whom you purchased the device. For general Cisco product information, visit the official Cisco webtapak.