1. Pengenalan
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy EY294DWM5/1-S washing machine. Please read these instructions carefully before using the appliance and keep them for future reference.
This appliance is designed for domestic use only. Any other use may void the warranty and be dangerous.
2. Arahan Keselamatan
Penting: Baca semua arahan sebelum menggunakan perkakas untuk mengurangkan risiko kebakaran, kejutan elektrik atau kecederaan kepada orang.
- Pastikan perkakas dibumikan dengan betul.
- Jangan benarkan kanak-kanak bermain atau mengendalikan perkakas.
- Jauhkan bahan pembungkus daripada kanak-kanak.
- Jangan pasang perkakas dalam iklanamp tempat atau di mana ia mungkin terdedah kepada hujan.
- Sentiasa cabut plag perkakas sebelum membersihkan atau melakukan penyelenggaraan.
- Jangan membebankan mesin basuh.
- Gunakan hanya detergen yang sesuai untuk mesin basuh automatik.
- In case of malfunction, do not attempt to repair the appliance yourself. Contact authorized service personnel.
3. Persediaan dan Pemasangan
3.1 Membongkar
Carefully remove all packaging materials, including the polystyrene base and any protective films. Retain packaging for future transport if needed.
3.2 Menanggalkan Bolt Transit
Before use, it is essential to remove the transit bolts located at the rear of the machine. These bolts secure the drum during transport and must be removed to prevent damage during operation.

Imej: Belakang view of the Candy EY294DWM5/1-S washing machine, showing the location of the transit bolts. These bolts must be removed before the first use to allow the drum to move freely.
- Unscrew the bolts using a suitable wrench.
- Pull out the bolts along with their rubber spacers.
- Insert the plastic caps provided into the holes.
3.3 Meratakan Perkakas
Ensure the washing machine is perfectly level to prevent vibrations and noise during operation. Adjust the adjustable feet at the bottom of the appliance.
- Use a spirit level to check the machine's stability.
- Turn the adjustable feet clockwise or counter-clockwise until the machine is stable and level.
- Tighten the lock nuts on the feet to secure them in position.
3.4 Sambungan Air
Sambungkan hos salur masuk air ke pili air sejuk dengan benang 3/4". Pastikan sambungannya ketat untuk mengelakkan kebocoran.
- Do not use old hoses; always use the new hoses supplied with the appliance.
- Connect the curved end of the drain hose to a standpipe or secure it over a sink, ensuring it is not kinked.
3.5 Sambungan Elektrik
Sambungkan kord kuasa ke soket elektrik yang dibumikan dengan betul. Pastikan volumtage dan frekuensi sepadan dengan spesifikasi pada plat penarafan perkakas.
- Jangan gunakan kord sambungan atau berbilang penyesuai.
- The power cord should not be trapped or crushed.
4. Arahan Operasi
4.1 Panel Kawalan Selesaiview

Imej: Depan view of the Candy EY294DWM5/1-S washing machine, highlighting the control panel with its program selector knob, display, and function buttons.
The control panel features a program selector knob, a digital display, and various function buttons for customizing your wash cycle.
4.2 Memuatkan Dobi
- Isih pakaian mengikut jenis fabrik, warna dan tahap kekotoran.
- Buka pintu dan masukkan barang secara longgar ke dalam dram, pastikan tidak terlebih muatan. Kapasiti maksimum ialah 9 kg.
- Tutup pintu dengan kuat.
4.3 Menambah Detergen dan Bahan Tambahan
Pull out the detergent drawer located on the top left of the control panel.
- Petak I: Pre-wash detergent (if applicable).
- Petak II: Main wash detergent.
- Compartment III: Fabric softener or other additives.
Refer to detergent packaging for recommended dosages. The Mix Power System feature optimizes detergent dissolution.
4.4 Memilih Program
Turn the program selector knob to choose the desired wash program. The display will show the default temperature and spin speed for the selected program.
Program Tersedia:
| Program | Penerangan | Beban Maks | Temp. Julat |
|---|---|---|---|
| Kapas | Untuk barangan kapas tahan lama. | 9 kg | 30-90°C |
| Sintetik | Untuk fabrik sintetik atau campuran. | 4 kg | 30-60°C |
| Delicates | For delicate items like silk or lace. | 2 kg | 20-40°C |
| Bulu/Basuh Tangan | For woolens and hand-washable items. | 2 kg | Cold-30°C |
| Eko 40-60 | Standard program for normally soiled cotton, linen, or mixed fiber items washable at 40°C or 60°C. | 9 kg | 40-60°C |
| Rapid 14/30/44 min | Quick wash programs for lightly soiled items. | 1.5-3.5 kg | 20-40°C |
4.5 Customizing the Wash Cycle
Selepas memilih program, anda boleh melaraskan tetapan menggunakan butang fungsi:
- Butang Suhu: Press to change the wash temperature.
- Butang Kelajuan Putaran: Press to adjust the spin speed (up to 1200 rpm).
- Butang Mula Tunda: Set a delay for the program to start.
- Butang Bilas Tambahan: Tambah kitaran bilasan tambahan.
4.6 Memulakan dan Menjeda Program
- Press the "Start/Pause" button to begin the cycle. The indicator light will illuminate.
- To pause, press the "Start/Pause" button again. The indicator light will flash.
- To resume, press "Start/Pause" once more.
4.7 Akhir Kitaran
At the end of the program, the display will show "End" or a similar indication. The door will unlock after a short delay. Unload the laundry and leave the door slightly ajar to allow the drum to dry.
5. Penyelenggaraan dan Pembersihan
Penyelenggaraan tetap memastikan prestasi optimum dan memanjangkan jangka hayat mesin basuh anda.
5.1 Membersihkan Bahagian Luar
Lap permukaan luar dengan lembut, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
5.2 Membersihkan Laci Detergen
Periodically remove and clean the detergent drawer to prevent detergent residue buildup.
- Tarik laci keluar sepenuhnya.
- Rinse under running water to remove all residue.
- Bersihkan perumah laci dengan berus.
- Masukkan semula laci.
5.3 Membersihkan Kedap Pintu
Lap pengedap pintu getah selepas setiap cucian untuk menghilangkan serpihan dan kelembapan, mengelakkan acuan dan bau.
5.4 Membersihkan Penapis
The filter should be cleaned regularly to prevent blockages and ensure proper drainage.
- Place a shallow container under the filter cover to collect any residual water.
- Open the filter cover (usually at the bottom front of the machine).
- Slowly unscrew the filter, allowing water to drain.
- Remove any foreign objects (coins, buttons, lint) from the filter.
- Bilas penapis di bawah air yang mengalir.
- Skrukan penapis kembali dengan ketat dan tutup penutupnya.
5.5 Penyahkelasan
In areas with hard water, periodic descaling may be necessary. Use a descaling product suitable for washing machines and follow the manufacturer's instructions.
6. Penyelesaian masalah
Sebelum menghubungi perkhidmatan, rujuk jadual berikut untuk isu biasa dan penyelesaiannya.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Mesin tidak bermula | No power supply; Door not closed; Program not selected; Start/Pause button not pressed. | Periksa palam kuasa dan fius; Pastikan pintu tertutup rapat; Pilih program; Tekan Mula/Jeda. |
| Air tidak mengisi | Paip air ditutup; Hos masuk tertekuk; Penapis air disekat. | Open water tap; Straighten hose; Clean inlet filter. |
| Air tidak mengalir | Drain hose kinked; Drain filter blocked; Pump malfunction. | Straighten hose; Clean drain filter; Contact service if pump is faulty. |
| Getaran / bunyi yang berlebihan | Transit bolts not removed; Machine not level; Overloaded drum; Small items trapped. | Remove transit bolts; Adjust feet to level machine; Reduce load; Check drum for foreign objects. |
| Sisa detergen dalam laci | Insufficient water pressure; Detergent drawer blocked; Too much detergent. | Check water pressure; Clean detergent drawer; Use recommended detergent amount. |
Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi kakitangan servis yang sah.
7. Spesifikasi Teknikal
- model: EY294DWM5/1-S
- Jenama: gula-gula
- Jenis: Front-load, Free-standing Washing Machine
- kapasiti: 9 kg
- Kelajuan Putaran Maksimum: 1200 rpm
- Kelas Kecekapan Tenaga: A
- Kelas Kecekapan pengeringan putaran: B
- Tahap Bunyi (Putaran): 74 dB
- Dimensi (H x W x D): 850 mm x 600 mm x 540 mm
- Berat: 65 kg
- Ciri Khas: Mix Power System
- Jenis Kawalan: Tombol
- Bekalan Kuasa: [Jilidtage] V, [Frequency] Hz (Refer to rating plate)
8. Maklumat Waranti
This appliance is covered by a manufacturer's warranty. The warranty period and terms may vary by region and retailer. Please retain your proof of purchase for any warranty claims.
The warranty typically covers manufacturing defects and faulty materials under normal domestic use. It does not cover damage caused by improper installation, misuse, neglect, unauthorized repairs, or normal wear and tear.
For detailed warranty terms and conditions, please refer to the warranty card included with your appliance or visit the official Candy webtapak.
9. Sokongan Pelanggan
If you require assistance, have questions, or need to report a fault, please contact Candy customer support.
- Sokongan dalam talian: Visit the official Candy webtapak untuk Soalan Lazim, panduan penyelesaian masalah dan borang hubungan.
- Sokongan Telefon: Refer to your warranty documentation or the Candy website for local service numbers.
- Service Appointments: Authorized service technicians can be scheduled through customer support.
When contacting support, please have your appliance model number (EY294DWM5/1-S) and serial number ready. This information can usually be found on a label inside the door or at the rear of the appliance.