1. Pengenalan
This user manual provides essential information for the safe and efficient installation, operation, and maintenance of your Marstek Venus-E 5.12 kWh All-in-One Solar Energy Storage System. Please read this manual thoroughly before using the product and keep it for future reference. Adhering to these guidelines will ensure optimal performance and extend the lifespan of your device.
The Marstek Venus-E is designed to store solar energy, optimize energy costs, and provide reliable power for various applications, from balcony power plants to larger household systems.
2. Arahan Keselamatan
AMARAN: Kegagalan mematuhi arahan keselamatan ini boleh mengakibatkan renjatan elektrik, kebakaran, kecederaan serius atau kerosakan harta benda.
- Always disconnect the system from all power sources before performing any installation, maintenance, or troubleshooting.
- Hanya kakitangan yang berkelayakan harus memasang dan menyervis peralatan ini.
- Do not expose the unit to excessive moisture, rain, or direct water spray. The unit has an IP65 rating, but proper installation is crucial.
- Pastikan pengudaraan yang betul di sekeliling unit untuk mengelakkan terlalu panas.
- Do not disassemble, repair, or modify the unit yourself. Contact authorized service personnel.
- Jauhkan bahan mudah terbakar dari unit.
- Pastikan semua sambungan elektrik selamat dan mematuhi kod elektrik tempatan.
- Do not insert foreign objects into any openings of the unit.
3. Produk Lebihview
The Marstek Venus-E is a compact and powerful all-in-one solar energy storage solution. It features a robust design suitable for various environments and offers intelligent energy management capabilities.
3.1 Ciri-ciri Utama
- kapasiti: Base storage capacity of 5.12 kWh, expandable up to 20.48 kWh.
- Ketahanan: IP65 protection class, ensuring reliable performance in demanding environmental conditions.
- Suhu Operasi: Wide operating temperature range from -20°C to +55°C.
- Kecekapan: Optimizes energy costs by charging during off-peak hours and utilizing stored energy during peak times.
- Pemantauan: Real-time monitoring and control via the Marstek App, allowing for energy trading and excess energy negotiation.
- Hayat Bateri: Features an ESS-class LFP storage battery with over 6000 charge cycles and an estimated lifespan of 15 years.
- Pengurusan Pintar: Equipped with an Intelligent Battery Management System (BMS) for enhanced safety and performance.
- Pemasangan: Designed for quick 5-second plug & play installation.
- Kuasa Sandaran: Provides 2.5 kW backup power capacity for uninterrupted supply.
3.2 Product Components and Indicators
The main unit includes various ports and indicators for status monitoring and connectivity.

Rajah 3.1: Depan view of the Marstek Venus-E unit, highlighting the 5120Wh capacity and status indicators (MAIN, SRO, BACKUP, BATTERY, CT, WIFI, BT).

Figure 3.2: Illustration of the 5kW high-performance plug-and-play storage system, showing AC-coupled energy storage and island operation for grid-independent use. Also highlights IP65 rating and 10-year warranty.

Rajah 3.3: Terperinci view of the reliable and durable battery, intelligent BMS (Battery Management System), and IP65 waterproof design. Shows internal battery cells and cooling system.
4. Persediaan dan Pemasangan
The Marstek Venus-E is designed for quick and easy installation. Follow these steps for a successful setup.
4.1 Membongkar dan Pemeriksaan Awal
- Carefully unpack the unit and all accessories from the packaging.
- Inspect the unit for any visible damage. If damage is found, do not proceed with installation and contact customer support.
- Pastikan semua komponen yang disenaraikan dalam senarai pembungkusan ada.
4.2 Penempatan
Choose a suitable location for the Venus-E unit. Consider the following:
- Pengudaraan: Pastikan aliran udara yang mencukupi di sekitar unit.
- Persekitaran: While IP65 rated, avoid direct exposure to extreme weather conditions if possible. The unit can be placed in various locations such as a garden, balcony, garage, or living room.
- Kestabilan: Place the unit on a flat, stable surface. Attach the provided wheels for easy mobility if desired.

Gambar 4.1: Cthamples of flexible energy supply locations for the Marstek Venus-E, including garden, balcony, garage, and living room setups.
4.3 Electrical Connection (Plug & Play)
The Venus-E is designed for simple plug & play installation, often taking as little as 5 seconds for initial setup.
- Connect the AC input cable from your solar inverter or grid connection to the designated AC input port on the Venus-E.
- Connect the AC output cable from the Venus-E to your household electrical system or designated loads.
- Pastikan semua sambungan selamat sebelum meneruskan.

Figure 4.2: Illustration demonstrating the 5-second plug & play installation process and the backup power connection with 2.5 kW capacity.
4.4 Marstek App Setup
For real-time monitoring and advanced control, download and set up the Marstek App.
- Download the "Marstek" app from your smartphone's app store (iOS or Android).
- Buka apl dan ikut arahan pada skrin untuk membuat akaun atau log masuk.
- Use the app's pairing function (via Dual Bluetooth and WiFi modules) to connect to your Venus-E unit.
- Once connected, you can monitor energy flow, battery status, and configure operating modes.

Figure 4.3: Screenshot of the Marstek App interface, showing options for energy trading mode, self-adjustment mode, and manual mode, along with real-time data display.
5. Operasi
The Marstek Venus-E offers flexible operation modes to optimize your energy usage.
5.1 Operating Modes via Marstek App
The Marstek App provides comprehensive control over your energy storage system:
- Energy Trading Mode: Allows for automated charging and discharging based on electricity tariffs, optimizing cost savings.
- Self-Adjustment Mode: The system intelligently adapts to your energy consumption patterns.
- Mod Manual: Provides direct control over charging and discharging parameters.
The app also displays real-time data such as power input/output, battery charge level, and cumulative energy discharged.

Figure 5.1: Diagram illustrating how the Venus-E optimizes energy costs by charging when electricity is cheap (e.g., at night) and discharging when it's expensive (e.g., during the day).
5.2 Fungsi Kuasa Sandaran
Sekiranya berlaku grid outage, the Venus-E can provide backup power to connected loads. Ensure critical appliances are connected to the designated backup output. The system offers 2.5 kW backup capacity.
6. Penyelenggaraan
Regular maintenance ensures the longevity and optimal performance of your Marstek Venus-E system.
- Pengecasan Biasa: To maintain optimal performance and battery lifespan, charge the battery at least every three months, even if it is not currently in use.
- Pembersihan: Periodically clean the exterior of the unit with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure vents are clear of dust and debris.
- Pemeriksaan: Periksa kabel dan sambungan secara kerap untuk sebarang tanda haus atau kerosakan.
- Kemas Kini Perisian: Keep the Marstek App updated to the latest version to benefit from new features and performance improvements.
7. Penyelesaian masalah
This section addresses common issues you might encounter with your Marstek Venus-E system. For problems not listed here, please contact customer support.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak dapat dihidupkan. | No power input; main switch off; faulty cable. | Check AC input connection; ensure main power switch is ON; inspect cables for damage. |
| Red warning light illuminated. | Internal fault; short circuit; overcurrent. | Disconnect from power, wait 5 minutes, then reconnect. If the light persists, contact support. Do not attempt to open the unit. |
| Marstek App not connecting. | Bluetooth/WiFi off; unit not in pairing mode; app outdated. | Ensure Bluetooth/WiFi is enabled on your device and the Venus-E. Restart the app and unit. Update the app to the latest version. |
| Battery not charging/discharging. | Incorrect operating mode; solar input insufficient; grid connection issue. | Check operating mode in the app. Verify solar panel connection and output. Ensure grid connection is stable. |
8. Spesifikasi
Technical specifications for the Marstek Venus-E 5.12 kWh system.
| kategori | Parameter | Nilai |
|---|---|---|
| Model & Battery Information | Model | VENUS-E |
| Dinilai Voltage | 51.2V (16S) | |
| Kapasiti | 5120Wj | |
| Cycle Life (Cycles) | >6000 (25°C) | |
| Jenis Bateri | LiFePO₄ | |
| DOD (Depth of Discharge) | 90% | |
| AC Input/Output (On-Grid) | Kuasa Input Dinilai | 2.5kVA / 800VA |
| Output Power Rated | 2.5kVA / 800VA | |
| Fasa Operasi | 1 / H / PE | |
| Dinilai Voltage | 230V | |
| Grid Voltage Julat | 187V - 253V | |
| Frekuensi Grid Dinilai | 50Hz | |
| Arus Output Grid Dinilai | 10.9A | |
| Faktor Kuasa | >0.99 (Standard) / 0.8 leading - 0.8 lagging (adjustable) | |
| Backup (Off-Grid) | Output Power Rated | 2.5kVA |
| Maks. Kuasa Keluaran Jelas | 3.5kVA | |
| Dinilai Voltage | 230V | |
| Arus Keluaran Dinilai | 10.9A | |
| Keluaran Voltage Kekerapan | 50Hz | |
| Efficiency & Protection | Max. AC Side Efficiency | >93.5% |
| Tahap Perlindungan | I | |
| General & Environmental | Julat Suhu Operasi | -20°C ~ +55°C (Storage: -30°C ~ +85°C) |
| Kelembapan Relatif | 0 - 95% | |
| Jenis Perlindungan | IP65 | |
| Menyejukkan | Perolakan Semula jadi | |
| Maks. Ketinggian Operasi | 2000m | |
| Standard Sambungan Grid | NFEN50549-1, VDE4105/0124,G98,CEI0-21,PETREL,PN-EN50549-1/-2,TORRES,UNI217001/217002,NT5631, AS47772 | |
| Regulation/EMC | IEC62040,IEC62477,IEC/EN 61000-6-1/-2/-3/-4,IEC/EN 61000-3-2/-3,EN 300 328,EN 301 489 -1 / -17, EN 50665, CB 62619 | |
| Dimensions & Connectivity | Dimensi | 560 x 201 x 890 mm |
| Berat badan | 60 ± 0.5 kg | |
| Grid-Tied AC Connection | Three-pole household plug (Euro 16A) | |
| Antara Muka Komunikasi yang Disokong | WiFi & Bluetooth & RS485 (Waterproof Aviation Plug) |
Figure 8.1: Detailed technical specifications of the Marstek Venus-E.
9. Waranti dan Sokongan
Marstek is committed to providing high-quality products and excellent customer service.
- Waranti: The Marstek Venus-E comes with a 10-year warranty, ensuring peace of mind regarding your investment. The battery itself has an estimated lifespan of 15 years.
- Manual dalam talian: For the latest version of the product manual and additional resources, please visit the official product page: Marstek Venus-E Online Manual
Maklumat Hubungan 9.1
For technical support, warranty claims, or any inquiries, please contact Marstek Energy Co., Limited:
- Alamat: BLDG#A, Taman Perindustrian Changfang, No.2 Guihua 5th Road, Daerah Pingshan, Shenzhen, Guangdong, China
- Tel: 86-755-28398778
- e-mel: market@marstekenergy.com
- Web: www.marsteenergy.com

Figure 9.1: Marstek Energy Co., Limited contact details and a QR code for the product manual.





