1. Pengenalan
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your BESTHERM TANIN 1000W Ceramic Dry Inertia Electric Radiator. Please read these instructions carefully before using the appliance and retain them for future reference.
The BESTHERM TANIN electric radiator features a ceramic heating core, designed to provide optimal heating comfort. Its dry inertia technology ensures consistent warmth and contributes to energy savings. With pre-recorded weekly programs and a customizable option, the radiator adapts to your lifestyle, delivering precisely adjusted heat.
2. Arahan Keselamatan
Keselamatan Umum:
- Ensure the radiator is installed by a qualified professional in accordance with local electrical regulations.
- Do not cover the radiator, as this can lead to overheating and fire hazards.
- Keep flammable materials, curtains, and furniture at a safe distance from the appliance.
- Do not insert objects into the radiator's openings.
- Perkakas ini tidak dimaksudkan untuk digunakan oleh orang (termasuk kanak-kanak) yang kurang keupayaan fizikal, deria atau mental, atau kurang pengalaman dan pengetahuan, melainkan mereka telah diberi pengawasan atau arahan mengenai penggunaan perkakas oleh orang yang bertanggungjawab untuk keselamatan mereka.
- Kanak-kanak harus diawasi untuk memastikan bahawa mereka tidak bermain dengan perkakas.
- Jika kord bekalan rosak, ia mesti diganti oleh pengilang, ejen perkhidmatannya, atau orang yang berkelayakan yang serupa untuk mengelakkan bahaya.
Keselamatan Elektrik:
- Before any installation or maintenance, ensure the power supply to the radiator is disconnected at the main circuit breaker.
- The radiator must be connected to an electrical circuit with appropriate overcurrent protection.
- Do not use the radiator if the power cord or plug is damaged.
- This appliance is rated IP24, meaning it is protected against solid objects over 12.5mm and splashing water from any direction. It is suitable for bathroom use in specific zones as per electrical regulations.
3. Produk Lebihview
The BESTHERM TANIN 1000W electric radiator is designed for efficient and comfortable heating. Key features include:
- Ceramic Heating Core: Provides rapid temperature rise and prolonged heat diffusion even after the unit is switched off.
- Intuitive Programming: Offers 3 pre-recorded weekly programs (P1/P2/P3) and 1 customizable program.
- Skrin Sentuh LCD: Untuk navigasi mudah dan pelarasan tetapan.
- Fil Pilote 6-Order Compatibility: Supports various modes including Comfort, Comfort -1°C, Comfort -2°C, Eco, Frost Protection, and Off.
- Ciri Keselamatan yang Dipertingkatkan: Includes an open window detector, child safety lock, and overheat protection.


4. Pemasangan
Pemasangan:
- The radiator is designed for wall mounting. Ensure the wall surface is capable of supporting the appliance's weight (approximately 7.3 kg).
- Use the included fixings for secure installation.
- Maintain adequate clearance around the radiator for proper heat circulation and safety.
Sambungan Elektrik:
- This appliance is designed for single-phase connection.
- Always connect the Blue wire to Neutral and the Brown (or Red) wire to Phase.
- Do not connect the Black wire to ground. The Black wire is exclusively for control via a central thermostat (Fil Pilote).
- Pastikan semua sambungan selamat dan mematuhi kod elektrik tempatan.


For detailed visual instructions on installation and programming, scan the QR code below or visit the Bestherm YouTube channel.

5. Operasi
The radiator features an intuitive LCD screen and touch controls for easy operation and programming.
Mod Operasi:
You can select from 6 modes via the Fil Pilote (pilot wire) system, if connected:
- Keselesaan: Maintains the set comfort temperature.
- Comfort -1°C: Maintains a temperature 1°C below the set comfort temperature.
- Comfort -2°C: Maintains a temperature 2°C below the set comfort temperature.
- Eko: Maintains a reduced temperature for energy saving.
- Perlindungan Fros: Maintains a minimum temperature (e.g., 7°C) to prevent freezing.
- Mati: Turns the heating off.
Pengaturcaraan:
The radiator offers flexible programming options:
- Pre-recorded Programs (P1/P2/P3): Choose from three factory-set weekly programs designed for common usage patterns.
- Customizable Program: Create your own weekly heating schedule to perfectly match your needs.
Refer to the on-screen menu for detailed instructions on selecting modes and customizing programs. The intuitive interface allows for easy modification of settings.
Pengesanan Tetingkap Terbuka:
The radiator is equipped with an automatic open window detector. If a sudden drop in temperature is detected, indicating an open window, the radiator will temporarily stop heating to conserve energy. Heating will resume once the window is closed or after a set period.
Kunci Keselamatan Kanak-kanak:
Activate the child safety lock feature to prevent accidental changes to settings by children. Consult the on-screen menu for activation and deactivation procedures.
6. Penyelenggaraan
Pembersihan:
- Before cleaning, always disconnect the radiator from the main power supply.
- Biarkan radiator sejuk sepenuhnya.
- Lap permukaan luar dengan lembut, damp kain. Jangan gunakan pembersih yang melelas, pelarut atau bahan kimia yang keras, kerana ini boleh merosakkan kemasan.
- Pastikan tiada air memasuki komponen dalaman radiator.
- Regularly remove dust from the air vents using a soft brush or vacuum cleaner to maintain optimal performance.
7. Penyelesaian masalah
If you encounter any issues with your BESTHERM TANIN radiator, please refer to the following common troubleshooting steps before contacting customer support:
- Tiada Kuasa: Check the main circuit breaker and ensure the radiator is properly plugged in.
- Radiator Not Heating: Verify that the desired temperature is set higher than the ambient room temperature. Check the operating mode (e.g., not in 'Off' or 'Frost Protection' mode if heating is desired). Ensure the child safety lock is not preventing adjustments.
- Perlindungan Terlalu Panas Diaktifkan: If the radiator stops heating and displays an error, it may have overheated. Disconnect power, allow it to cool, and check for any obstructions around the vents. Reconnect power after 30 minutes.
- Open Window Detector Triggered: If the radiator stops heating unexpectedly, check if a window or door is open. Close it, and the radiator should resume normal operation.
- Pemanasan tidak konsisten: Ensure the room size is appropriate for the 1000W power output (up to 10m²).
If the problem persists after performing these checks, please contact Bestherm customer support.
8. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | Bestherm |
| Model | TANIN 1000W |
| kuasa | 1000W |
| Heating Area Coverage | Sehingga 10m² |
| Dimensi (H x W x D) | 45 cm x 55 cm x 11 cm |
| Berat badan | 7.3 kg |
| Heating Core Material | Seramik |
| Bahan Badan | Keluli |
| Termostat | Intuitive LCD Screen |
| Pengaturcaraan | 3 Predefined + 1 Customizable Weekly Program |
| Ciri Keselamatan | Open Window Detector, Child Safety, Overheat Protection |
| Piawaian & Pensijilan | CE, IP24 Class |
| bahan-bahan perhiasan | Termasuk |

9. Waranti dan Sokongan
Your BESTHERM TANIN radiator comes with a Waranti 2 tahun. Bestherm is committed to providing reliable, innovative, and eco-responsible products for your daily comfort.
Our after-sales service is based in France, ensuring prompt and efficient support to guarantee your satisfaction.
Maklumat Hubungan:
- Soalan Lazim Dalam Talian: Lawati kami website for frequently asked questions: www.bestherm.fr/pages/faq
- Bantuan Telefon: 03 20 47 05
- Sokongan E-mel: sav@hom-y.fr
