1. Maklumat Keselamatan
Please read this manual carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or serious injury. Keep this manual for future reference.
- Pemasangan Profesional: Pemasangan mesti dilakukan oleh juruelektrik bertauliah mengikut semua kod elektrik tempatan dan nasional.
- Pemutusan Kuasa: Always disconnect power to the circuit breaker before performing any installation, maintenance, or wiring.
- Keadaan Persekitaran: Do not operate the charging station outside its specified temperature range (-30°C to 55°C). Ensure the installation location is suitable for its IP65 (waterproof, dustproof) and IK10 (impact protection) ratings.
- Integriti Kabel: Do not use the charging station if the charging cable or connector is damaged.
- Pengudaraan: Pastikan pengudaraan yang mencukupi di sekitar stesen pengecasan.
2. Apa yang ada di dalam Kotak
Buka bungkusan kotak dengan berhati-hati dan pastikan semua item ada:
- GONEO 7kW Charging Station
- Wall-mounting accessories (screws, expansion tubes)
- Manual Pengguna
- Cable Holder (Empty Socket)
- Kad RFID (2 keping)
- 485 Communication Wire (for specific configurations)

Image: Contents of the product box, showing the charging station, wall-mounting accessories, user manual, cable holder, and RFID cards.
3. Pemasangan
3.1 Pemasangan Fizikal
Ikuti langkah-langkah ini untuk pemasangan dinding yang selamat:
- Pilih Lokasi: Choose a flat, vertical surface capable of supporting the charging station's weight. Ensure sufficient space for cable management and operation.
- Tandakan Titik Penggerudian: Use the provided wall bracket as a template to mark the drilling points on the wall.
- Lubang gerudi: Drill holes at the marked points and insert the expansion tubes.
- Pendakap Gunung: Pasangkan pendakap dinding pada dinding menggunakan skru yang disediakan.
- Attach Charging Station: Carefully hang the charging station onto the mounted bracket.

Image: Step-by-step guide for physical installation, illustrating drilling, bracket attachment, and unit placement.
3.2 Sambungan Pendawaian
The charging station features a convenient front wiring port for easy installation and maintenance.
- Akses Petak Pendawaian: Use a screwdriver to remove the security screw and open the decorative cover at the bottom of the unit. Then, remove all fixing screws from the wiring cover to access the internal terminals.
- Sambungkan Kuasa Utama: Route the main power cables (Live, Neutral, Earth) through the bottom cable hole and connect them securely to the corresponding terminal blocks (L, N, PE).
- Connect 485 Communication Wire (if applicable): If using 485 communication, prepare the 485 communication wire (485A and 485B). Connect these wires to the provided wiring terminal and then insert the terminal into the designated wire harness inside the unit. Ensure correct polarity (485A on the right side).
- Perlindungan Selamat: After all connections are made, reinstall the wiring cover and then the decorative cover, ensuring all screws are tightened.

Image: The front wiring port of the charging station, showing the internal terminal blocks for power connections.
Video: Tutorial demonstrating the connection of the 485 communication wire within the charging station.
3.3 Pemasangan Kad SIM
To enable 4G connectivity, install a SIM card:
- Access SIM Slot: With the wiring compartment open, locate the SIM card holder. Gently catch the bottom of the SIM card holder and pull it out.
- Masukkan Kad SIM: Place your activated SIM card into the holder.
- Reinsert Holder: Carefully insert the SIM card holder back into the SIM slot until it clicks into place.
- Tutup Penutup: Reinstall the wiring cover and decorative cover.
Video: Guide on how to install the SIM card into the charging station for 4G connectivity.
4. Operasi
4.1 Menghidupkan
Once properly installed and connected to power, the charging station will automatically power on. The 4.3-inch TFT screen will display the startup sequence and then show the standby interface.
4.2 Proses Pengecasan
The GONEO charging station is compatible with all Type 2 socket electric vehicles.
- Connect Vehicle: Plug the Type 2 charging connector firmly into your electric vehicle's charging port.
- Start Charging (RFID): If RFID authentication is enabled, tap your RFID card on the designated area of the charging station to initiate the charging session.
- Status Pantau: The TFT screen will display real-time charging information.
- Stop Charging (RFID): To end the session, tap your RFID card again. Disconnect the cable from your vehicle.

Image: Compatibility with Type 2 electric vehicles, showing various compatible car brands.

Image: Using an RFID card to authorize and control charging sessions.
4.3 Kawalan Apl
The GONEO app provides advanced control and monitoring features for your charging station.
- Muat turun Aplikasi: Download the 'GONEO' app from the Android Play Store or iOS App Store.
- Connect Station: Follow the in-app instructions to connect your charging station via 4G, WiFi, or Bluetooth.
- ciri-ciri: The app allows for remote start/stop, setting reservation modes, scheduling charging times, calculating electricity consumption, and monitoring the charging status in real-time.

Imej: Selesaiview of the GONEO app's remote control functionalities.

Image: Scheduled charging feature, allowing users to optimize charging times for cost savings.

Image: The GONEO app available for both Android and iOS platforms.
4.4 Paparan Maklumat
The 4.3-inch TFT color screen provides clear and bright real-time charging data, including:
- Mengecas Arus (Amppemadam)
- Voltage
- Kuasa (kW)
- Energy Charged (kWh)
- Masa Mengecas
- Connectivity Status (WiFi, Bluetooth, 4G, Ethernet)

Image: The 4.3-inch TFT LCD screen showing detailed charging parameters.
5. Penyelenggaraan
5.1 Pembersihan
Regularly clean the exterior of the charging station with a soft, damp kain. Jangan gunakan pembersih yang kasar, pelarut atau bahan kimia yang keras, kerana ini boleh merosakkanasing dan skrin.
5.2 Keadaan Persekitaran
The GONEO charging station is designed for durability and can withstand various environmental conditions:
- Penilaian IP65: Provides protection against dust ingress and low-pressure water jets from any direction, making it suitable for outdoor use.
- IK10 Rating: Offers high resistance against mechanical impacts.
- Julat Suhu: Operates effectively in temperatures ranging from -30°C to 55°C.

Image: The charging station's robust design, suitable for various weather conditions with IP65 and IK10 ratings.

Image: The charging station's ability to function reliably across a wide range of temperatures, from -30°C to 55°C.
6. Penyelesaian masalah
If you encounter issues with your GONEO charging station, consider the following:
- Tiada Kuasa: Check the circuit breaker and ensure all power connections are secure.
- Pengecasan Tidak Bermula: Verify the charging cable is properly connected to both the station and the vehicle. Ensure RFID authentication is correctly performed if enabled.
- Isu Ketersambungan Apl: Check your 4G, WiFi, or Bluetooth connection. Ensure the charging station is within range and has a stable network signal.
- Kod Ralat: The charging station's display or the GONEO app may show specific error codes. Refer to the app's help section or the full user manual for detailed explanations and solutions for each code.
- Pengecasan perlahan: Confirm the current setting (8A-32A) is appropriate for your vehicle and electrical supply.
For persistent problems or issues not covered here, please contact GONEO customer support.
7. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | GONEO |
| Model | D3E-B32A (Also D3E-B32B) |
| Output Kuasa | Up to 7kW (Supports 7kW/7.2kW/7.4kW/7.68kW/3.5kW/3.6kW/3.7kW) |
| semasa | 8A-32A (Adjustable) |
| Jenis Penyambung | Taip 2 |
| Bilangan Pelabuhan | 1 |
| Ketersambungan | 4G, WiFi, Bluetooth, Ethernet (OCPP 1.6J) |
| Paparan | Skrin Warna TFT 4.3 inci |
| Penilaian Perlindungan | IP65 (Waterproof, Dustproof), IK10 (Impact Protection) |
| Ciri Keselamatan | Arus lebih, Overvoltage, Undervoltage, Overtemperature, Leakage, Grounding, Lightning, Short-circuit, Surge Protection |
| Berat Barang | 7.21 Kilogram |
| Dimensi Pakej | 51.7 x 33.29 x 30.8 cm |
| Panjang Kabel | 5 meter |

Image: Certifications for the GONEO charging station, ensuring safety and quality standards.
8. Waranti dan Sokongan
GONEO is committed to providing high-quality products and excellent customer service. With 30 years of experience in electrical appliance research and manufacturing, we have a robust after-sales team ready to assist you.
For any inquiries, technical support, or warranty claims, please refer to the contact information provided in your product packaging or visit the official GONEO webtapak.





