1. Pengenalan
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new Candy ProWash 500 BR 410B8G-S washing machine. Please read these instructions carefully before using the appliance and keep them for future reference.

Imej 1.1: Depan view of the Candy ProWash 500 BR 410B8G-S washing machine. This image shows the control panel, detergent drawer, and the main door.
2. Maklumat Keselamatan
Sentiasa ikuti langkah berjaga-jaga keselamatan asas apabila menggunakan peralatan elektrik untuk mengurangkan risiko kebakaran, renjatan elektrik atau kecederaan kepada orang.
- Pastikan perkakas dibumikan dengan betul.
- Do not allow children to play with or in the appliance.
- Jauhkan bahan pembungkus daripada kanak-kanak.
- Jangan kendalikan perkakas jika ia rosak atau tidak berfungsi.
- Sentiasa cabut plag perkakas sebelum membersihkan atau melakukan penyelenggaraan.
- Jangan basuh barang yang telah dicemari dengan bahan mudah terbakar.
3. Produk Lebihview dan Ciri
The Candy ProWash 500 BR 410B8G-S is a front-load washing machine designed for efficient and effective laundry care. Key features include:
- Class A-20% Energy Efficiency: This washing machine is 20% more efficient than a standard 'A' class appliance, reducing energy consumption.
- Intensive Wash Option: An additional rinse option to effectively tackle various types of stains.
- ProActive Wash: An exclusive water injection system for uniform, rapid, and effective rinsing, optimizing treatment for all fabrics, even during quick cycles.
- Kesambungan Aplikasi hOn: Manage and control your washing machine remotely, access tailored features, and receive updates.
- Kitaran Khas: A comprehensive set of rapid cycles for time-saving, along with Anti-Pollution and Smart Wash cycles for fresh and easy-to-iron garments.
- Cold Wash 20°: For washing delicate fabrics with reduced energy consumption and extreme care.
- Clean Shields: Protects sensitive areas, such as porthole gaskets, from mold and bacteria, ensuring a more hygienic wash cycle.
- Smart Spray: A dual water injection system that cleans the door glass of detergent residues.
- Soft Drum: Features a surface with 'cushions' for improved fabric care and reduced creasing.
Komponen
- Panel Kawalan: For program selection and settings.
- Laci Detergen: Untuk menambah detergen dan pelembut kain.
- Gendang: The main washing compartment.
- pintu: Front-loading access to the drum.

Imej 3.1: Depan view of the washing machine with the door open, showing the drum.

Imej 3.2: Jarak dekat view of the detergent drawer in the open position.
4. Persediaan dan Pemasangan
Pemasangan yang betul adalah penting untuk prestasi dan jangka hayat mesin basuh anda. Adalah disyorkan untuk memasang perkakas ini oleh juruteknik yang berkelayakan.
4.1 Membongkar
- Remove all packaging materials, including the polystyrene base and any inserts in the drum.
- Remove the transport bolts located at the rear of the machine. These bolts secure the drum during transit and must be removed before use.
- Masukkan penutup plastik yang disediakan ke dalam lubang yang ditinggalkan oleh bolt pengangkutan.
4.2 Kedudukan dan Meratakan
- Place the washing machine on a firm, flat surface.
- Adjust the adjustable feet at the bottom of the machine to ensure it is perfectly level. A spirit level can be used for accuracy. Proper leveling prevents excessive vibration and noise during operation.
4.3 Sambungan Air dan Longkang
- Sambungkan hos salur masuk air ke pili air sejuk dengan benang 3/4". Pastikan sambungannya ketat untuk mengelakkan kebocoran.
- Letakkan hos saliran ke dalam paip tegak atau di atas tepi sinki, pastikan ia dipasang dengan kukuh untuk mengelakkan anjakan semasa penyaliran. Hujung hos saliran hendaklah berada antara 60 cm dan 100 cm dari lantai.

Image 4.1: The washing machine positioned in a modern bathroom setting.
5. Arahan Operasi
Ikuti langkah-langkah ini untuk penggunaan mesin basuh anda yang berkesan.
5.1 Memuatkan Dobi
- Buka pintu mesin basuh.
- Load laundry into the drum, ensuring not to overload the machine. Refer to the maximum load capacity (10 kg for this model).
- Tutup pintu dengan kuat sehingga ia berbunyi.

Image 5.1: A person loading clothes into the washing machine drum.
5.2 Menambah Detergen dan Bahan Tambahan
- Tarik keluar laci detergen.
- Tambahkan jumlah detergen yang sesuai ke ruang basuh utama.
- Jika menggunakan pelembut fabrik, masukkannya ke dalam petak yang ditetapkan.
- Tutup laci detergen dengan perlahan.

Image 5.2: A hand pouring liquid detergent into the washing machine's detergent drawer.
5.3 Pemilihan Program
- Turn the program selector dial to choose one of the 16 available programs.
- Use the touch controls on the panel to adjust temperature, spin speed, or select additional options like Intensive Wash or Cold Wash 20°.

Image 5.3: A hand adjusting the program selector dial on the washing machine's control panel.
5.4 Memulakan dan Menjeda Kitaran
- Tekan butang Mula/Jeda untuk memulakan kitaran basuhan yang dipilih.
- Untuk menjeda kitaran, tekan butang Mula/Jeda sekali lagi. Tekan sekali lagi untuk menyambung semula.
5.5 hOn App Usage
- Download the hOn app on your smartphone.
- Follow the in-app instructions to connect your washing machine.
- Through the app, you can remotely start, stop, and monitor cycles, access additional programs, and receive maintenance tips.

Image 5.4: A person interacting with the hOn app on a smartphone, with a washing machine visible in the background.
6. Penyelenggaraan dan Pembersihan
Penyelenggaraan tetap memastikan prestasi optimum dan memanjangkan jangka hayat perkakas anda.
6.1 Membersihkan Laci Detergen
- Remove the detergent drawer by pulling it out completely.
- Bilas di bawah air yang mengalir untuk membuang sebarang sisa detergen atau pelembut.
- Bersihkan bahagian dalam laci dengan berus.
- Masukkan semula laci.
6.2 Membersihkan Dram dan Pengedap Pintu
- Periodically run a maintenance wash cycle (e.g., a hot wash without laundry and detergent) to clean the drum.
- Wipe the door seal (gasket) with a damp cloth after each wash to prevent mold and residue buildup, utilizing the Clean Shields feature.
- The Smart Spray system helps clean the door glass from detergent residues during the wash cycle.
6.3 Membersihkan Penapis
- Cari penutup penapis di bahagian bawah hadapan mesin.
- Open the cover and place a shallow container underneath to catch any residual water.
- Unscrew the filter slowly to drain the water, then remove it completely.
- Bersihkan penapis di bawah air yang mengalir, buang sebarang kotoran atau objek asing.
- Reinsert and tighten the filter, then close the cover.
7. Penyelesaian masalah
Sebelum menghubungi perkhidmatan pelanggan, sila semak isu biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Mesin tidak bermula | Tiada kuasa; pintu tidak ditutup; program tidak dipilih. | Periksa bekalan kuasa; pastikan pintu diselak; pilih program dan tekan mula. |
| Air tidak mengisi | Paip air ditutup; hos masuk tertekuk; tekanan air rendah. | Buka pili air; luruskan hos; periksa tekanan air isi rumah. |
| Air tidak mengalir | Drain hose kinked or blocked; filter blocked. | Check and clear drain hose; clean the filter (see Section 6.3). |
| Getaran / bunyi yang berlebihan | Bolt pengangkutan tidak ditanggalkan; mesin tidak tahap; beban tidak sekata. | Remove transport bolts (see Section 4.1); level the machine (see Section 4.2); redistribute laundry in the drum. |
| Sisa detergen dalam laci | Insufficient water pressure; drawer blocked. | Clean the detergent drawer (see Section 6.1); check water pressure. |
8. Spesifikasi
Detailed technical specifications for the Candy ProWash 500 BR 410B8G-S washing machine:
| Spesifikasi | Nilai |
|---|---|
| Nombor Model | BR 410B8G-S |
| Jenama | gula-gula |
| Dimensi Produk (DxWxH) | 60.1 x 60 x 85 cm |
| Berat badan | 66 kg |
| Kedudukan Capaian | Beban Depan |
| warna | Antrasit |
| Jenis Kawalan | Sentuh |
| Mod Pengendalian | Automatik |
| Penilaian Kecekapan Tenaga | A-20% |
| Kapasiti | 10 KG |
| Kelajuan Putaran Maksimum | 1400 rpm |
| Tahap Kebisingan | 72 dB |
| Bilangan Program | 16 |
| Ketersambungan | Aplikasi HOn |
| Komponen Termasuk | Badan utama |
9. Waranti dan Sokongan
Your Candy ProWash 500 BR 410B8G-S washing machine is covered by a manufacturer's warranty. For specific details regarding your warranty period and terms, please refer to the documentation provided with your purchase or visit the official Candy webtapak.
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. Have your model number (BR 410B8G-S) and serial number ready when you call.
Warranty and Returns Information: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult the retailer's help page. If you have received a defective or damaged product, consult the retailer's help page on returns. For specific information on purchases made on marketplaces, consult the relevant help page.





