1. Pengenalan
Welcome to the user manual for your Fafrees F20 Mate E-Bike Tricycle. This manual provides essential information for the safe and efficient operation, maintenance, and care of your electric tricycle. Please read this manual thoroughly before your first ride and keep it for future reference.

Figure 1.1: Fafrees F20 Mate E-Bike Tricycle (Blue)
The Fafrees F20 Mate is a 20-inch folding electric tricycle designed for adults, featuring a 48V/18.2Ah removable battery, rear rack, and robust construction suitable for various terrains. Its design prioritizes stability, comfort, and utility, making it ideal for commuting, errands, or leisurely rides.
2. Maklumat Keselamatan
Keselamatan anda adalah yang paling utama. Sentiasa pakai topi keledar dan peralatan keselamatan yang sesuai semasa menunggang. Patuhi semua undang-undang dan peraturan lalu lintas tempatan. Lakukan pemeriksaan pra-tunggangan sebelum setiap penggunaan.
2.1 Kapasiti Berat
- Berat Maks Penunggang: 150 kg (330 lbs)
- Max Front Basket Weight: 20 kg (44 lbs)
- Max Rear Basket Weight: 45 kg (99 lbs)
- Total Payload Capacity (Rider + Cargo): Never exceed 180 kg (397 lbs)
Exceeding these weight limits can compromise the tricycle's stability, braking performance, and structural integrity, leading to potential injury or damage.
2.2 Ciri-ciri Keselamatan
- Integrated Front and Rear Brake Lights: Enhance visibility, especially at night.
- Reflektor: Located on both rear fenders for added safety in low-light conditions.
- Hydraulic Parking Brakes: Ensure the tricycle remains stationary when parked.

Figure 2.1: Integrated Safety Lights
3. Produk Lebihview dan Komponen
The Fafrees F20 Mate is engineered with several key features for performance and comfort:
- Rear Hub Motor with Speed Differential: Provides powerful electric assistance and allows independent wheel rotation for improved handling and reduced tire wear. Capable of ascending 15° slopes with 65N·m torque.
- 48V 18.2Ah Removable Lithium-ion Battery: Offers extended range and convenient charging.
- Paparan Warna LCD: High-definition display showing speed, battery level, mileage, and gear. Includes 5 speed levels, walk assistance, and cruise control.
- Hydraulic Parking Brakes: Front and rear hydraulic brakes with 180mm/2.3mm thick pads for precise stopping power.
- Double Suspension: Rear shock tube and front suspension work together to absorb shocks and vibrations, enhancing ride comfort.
- 20*3.0 Fat Tires: Designed for superior grip and stability on various terrains, including gravel, sand, snow, and uneven surfaces.
- Step-thru Foldable Frame: Low step-through design for easy mounting and dismounting, with a convenient folding mechanism for storage and transport.
- Heavy Duty Design: Robust build with options for front and expanded rear baskets for carrying heavy loads.

Figure 3.1: Fafrees F20 Mate in a natural setting
4. Persediaan
4.1 Membongkar dan Perhimpunan Awal
Your Fafrees F20 Mate tricycle comes partially assembled. Carefully remove all packaging materials. Refer to the included assembly guide for detailed instructions on attaching the handlebars, pedals, and any accessories. Ensure all bolts and fasteners are securely tightened before your first ride.
4.2 Pengecasan Bateri
Before first use, fully charge the battery. The battery is removable for convenient charging indoors.
- Locate the charging port on the battery.
- Connect the provided charger to the battery and then to a standard power outlet.
- The charging indicator on the charger will show the charging status.
- A full charge typically takes 6-7 hours. Do not overcharge the battery.
- Setelah dicas sepenuhnya, cabut pengecas.

Figure 4.1: Removable Battery for Charging
5. Arahan Operasi
5.1 Menghidupkan/Mematikan
To power on the tricycle, press and hold the power button on the LCD display. To power off, press and hold the power button again.
5.2 Paparan Warna LCD
The high-definition LCD display provides real-time information and control over your ride:
- Kelajuan: Kelajuan menunggang semasa.
- Bateri: Remaining battery charge level.
- Perbatuan: Trip distance and total odometer.
- Gear/Speed Level: Adjust between 5 levels of pedal assistance.
- Walk Assistance Mode: Provides low-speed assistance for walking alongside the tricycle.
- Cruise Control Function: Maintains a set speed without continuous throttle input.

Figure 5.1: LCD Color Display
5.3 Riding Modes and Range
The F20 Mate offers two primary riding modes:
- Mod Bantuan Pedal: The motor provides assistance as you pedal. Range: Up to 110 km (68 miles) on a single charge.
- Mod Elektrik Tulen: The motor powers the tricycle without pedaling (throttle-only). Range: Up to 75 km (46 miles) on a single charge.
Maximum speed is electronically limited to 25 KM/H (15.5 MPH) in accordance with regulations.
5.4 Sistem Brek
The tricycle is equipped with front and rear hydraulic brakes for reliable stopping power. The two parking brake levers allow you to lock the brakes, ensuring the tricycle remains stationary when parked or loading/unloading cargo.

Figure 5.2: Hydraulic Parking Brake System
5.5 Mekanisme Lipatan
The F20 Mate features a foldable frame for easy storage and transport. Follow the specific folding instructions provided in the separate assembly guide to ensure proper and safe folding and unfolding.

Figure 5.3: Folding Points
6. Penyelenggaraan
Regular maintenance ensures the longevity and safe operation of your Fafrees F20 Mate tricycle.
6.1 Penjagaan Bateri
- Cas bateri secara berkala, walaupun tidak digunakan, untuk mengekalkan kesihatannya.
- Simpan bateri di tempat yang sejuk dan kering, jauh dari cahaya matahari langsung dan suhu yang melampau.
- Elakkan menyahcas sepenuhnya bateri dengan kerap.
6.2 Tayar
Regularly check tire pressure and inflate to the recommended PSI (indicated on the tire sidewall) to ensure optimal performance and prevent punctures. Inspect tires for wear and tear.

Figure 6.1: 20*3.0 Fat Tires
6.3 brek
Check brake pads for wear and ensure brake levers operate smoothly. If braking performance degrades, have the system inspected by a qualified technician.
6.4 Pembersihan
Bersihkan basikal roda tiga dengan iklanamp cloth and mild detergent. Avoid high-pressure washing, especially near electrical components. Dry thoroughly after cleaning.
6.5 Penggantungan
The double suspension system (rear shock tube and front suspension) helps mitigate shocks. Keep suspension components clean and free of debris. Do not attempt to disassemble suspension components unless you are a qualified technician.

Figure 6.2: Double Suspension System
7. Penyelesaian masalah
Bahagian ini menangani isu biasa yang mungkin anda hadapi. Untuk masalah yang tidak disenaraikan di sini, sila hubungi sokongan pelanggan.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tricycle does not power on | Battery not charged or not properly seated; Power button not pressed correctly. | Ensure battery is fully charged and securely installed. Press and hold the power button firmly. |
| Motor tidak membantu | Low battery; Pedal-assist level set to zero; Loose electrical connection. | Charge battery. Increase pedal-assist level on the display. Check all visible electrical connections. |
| Brek terasa lemah | Worn brake pads; Air in hydraulic line; Misaligned calipers. | Inspect brake pads for wear and replace if necessary. Consult a professional for hydraulic system bleeding or caliper adjustment. |
| Bunyi-bunyi luar biasa semasa perjalanan | Loose components; Debris in drivetrain; Worn bearings. | Check all bolts and fasteners for tightness. Inspect drivetrain for foreign objects. If noise persists, seek professional inspection. |
8. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Model | F20 MATE |
| Jenama | Fafrees |
| Jenis Basikal | Basikal Beca Elektrik |
| Julat Umur | Dewasa |
| warna | Biru |
| Saiz Roda | 20 Inci |
| Saiz Tayar | 20*3.0 Inches (Fat Tires) |
| Bahan Bingkai | aluminium |
| Saiz Bingkai | 16 inci |
| Bilangan Kelajuan | 1 |
| Sumber Kuasa | Motor Elektrik |
| Bateri | 48V 18.2Ah Lithium-ion (Removable) |
| Masa Mengecas | 6-7 jam |
| Kelajuan Maks | 25 KM/J |
| Julat (Bantuan Pedal) | Sehingga 110 km |
| Julat (Elektrik Tulen) | Sehingga 75 km |
| Jenis Brek | Brek Cakera Hidraulik |
| Jenis Penggantungan | Front and Rear (Double Suspension) |
| Dimensi Produk | 174 x 74 x 116 cm |
| Berat Barang | 40 kg |
| Ciri-ciri | Digital Display, Taillight, Basket, Foldable, Headlight |
| Komponen yang Disertakan | 1 x Fafrees F20 Mate e-tricycle, 1 x Battery Charger with UK adaptor, 1 x User manual, 1 x Standard Rear Rack |
9. Waranti dan Sokongan
For warranty information, please refer to the warranty card included with your purchase or contact Fafrees customer support directly. Keep your proof of purchase for any warranty claims.
9.1 Sokongan Pelanggan
If you have any questions, require technical assistance, or need to order replacement parts, please contact Fafrees customer support through the official website or the retailer where you purchased the product. Provide your model number (F20 MATE) and purchase date for faster service.





