1. Pengenalan
This manual provides essential information for the installation, operation, and maintenance of your ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System. This system is designed to provide efficient heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation or operation to ensure proper function and safety.
2. Maklumat Keselamatan
Always prioritize safety. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the gas supplier for information or assistance. The information contained in this manual is intended for use by qualified service personnel only.
- Keselamatan Elektrik: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Pengendalian Bahan Penyejuk: This system uses R-454B refrigerant. Only certified technicians should handle refrigerants.
- Pemasangan: Installation must be performed by a licensed HVAC professional.
- Peralatan Pelindung Diri: Always wear appropriate personal protective equipment (PPE) such as gloves and safety glasses during installation and maintenance.
3. Ciri-ciri Utama
- Teknologi Penyongsang: Provides precise temperature control, reduced energy consumption, and quieter operation.
- Kecekapan Tinggi: 18.8 SEER2 and 9.7 HSPF2 ratings for energy savings.
- Julat Operasi yang Luas: Reliable performance from -13°F to 122°F.
- Operasi senyap: Indoor noise levels as low as 44 dBA, outdoor unit at 60 dBA.
- Komponen Tahan Lama: Rotary compressor, aluminum coil, and fiberglass-free insulation.
- Penyejuk Mesra Alam: Utilizes R-454B refrigerant.
- Pemasangan Fleksibel: Supports horizontal and vertical air handler installation.
- Kawalan Pintar: Compatible with wired controllers, WiFi, and third-party thermostats.
- Integrated Back-up Heat: Includes a 10kW back-up heat kit for supplemental heating.
4. Komponen Selesaiview
The ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System includes the following main components:
- Outdoor Condensing Unit (Heat Pump)
- Indoor Air Handler Unit
- 10kW Back-up Heat Kit
- 30' Line Set
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Termostat WiFi
- Pelindung lonjakan
- CPS Charging Adapter
- Lengan Dinding

Rajah 1: Berakhirview of the ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System, showing the outdoor unit, indoor air handler, 10kW back-up heat kit, thermostat, line set, and various installation accessories.
5. Persediaan dan Pemasangan
Installation of this ACiQ heat pump system requires specialized knowledge and tools. It must be performed by a qualified and licensed HVAC technician to ensure safety, compliance with local codes, and optimal performance. Refer to the detailed installation manual provided with the product for specific instructions.
5.1 Pemeriksaan Pra-Pemasangan
- Verify that the electrical supply matches the unit's requirements (Indoor: 115/208/230V, 60Hz, 1Ph; Outdoor: 208/230V, 60Hz, 1Ph).
- Ensure adequate space for both indoor and outdoor units, allowing for proper airflow and maintenance access.
- Confirm that the maximum piping length (164 ft / 50m) and height difference (82 ft / 25m) are not exceeded.
5.2 Air Handler Installation
The indoor air handler unit is designed for flexible installation, supporting upflow, downflow, and horizontal configurations to suit various space requirements.

Rajah 2: Diagram illustrating the multi-positional capabilities of the indoor air handler unit, showing options for upflow, downflow, and horizontal installation.
5.3 Penempatan Unit Luar
Consider the outdoor unit's dimensions and required clearances for optimal performance and maintenance. The unit features a compact design compared to traditional systems.

Rajah 3: Graphic comparing the smaller footprint of the ACiQ outdoor unit (20 inches clearance) versus a traditional unit (36 inches clearance), highlighting its high efficiency and self-cleaning features.
6. Arahan Operasi
Your ACiQ heat pump system offers advanced control options for comfortable and efficient operation.
6.1 Mod Operasi Asas
- Mod Penyejukan: Provides cooling with a capacity of 31,000 BTU/hr. Operates efficiently from -13°F to 122°F ambient temperatures.
- Mod Pemanasan: Provides heating with a capacity of 30,000 BTU/hr at 47°F. Reliable warmth down to -13°F. The 10kW back-up heat kit provides supplemental heat when needed.
- Mod Kipas: Mengedarkan udara tanpa pemanasan atau penyejukan.
- Mod Auto: Beralih secara automatik antara pemanasan dan penyejukan untuk mengekalkan suhu yang ditetapkan.

Rajah 4: The ACiQ outdoor unit installed on a patio, demonstrating its ability to operate effectively in extreme heat conditions, up to 122°F.

Rajah 5: The ACiQ outdoor unit partially covered in snow, illustrating its capability to operate in extreme cold temperatures, down to -13°F.
6.2 Kawalan Pintar
The system can be controlled via the included wired thermostat, WiFi-enabled app, or compatible third-party thermostats. The WiFi app allows for remote control and monitoring of your system.

Rajah 6: Image showing the ACiQ Smart Home mobile application interface on a smartphone alongside a wired thermostat, demonstrating the system's smart control capabilities for climate management.
7. Penyelenggaraan
Regular maintenance ensures the longevity and efficiency of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
- Penggantian Penapis Udara: Check and replace air filters in the indoor air handler every 1-3 months, or more frequently if needed. Dirty filters restrict airflow and reduce efficiency.
- Pembersihan Unit Luar: Keep the outdoor unit free from debris, leaves, and dirt. Periodically clean the coils with a soft brush or water hose (ensure power is off).
- Sistem Saliran: Ensure the condensate drain line is clear and free of blockages to prevent water overflow.
- Pemeriksaan Profesional: Schedule annual inspections and maintenance by a qualified HVAC technician.
8. Penyelesaian masalah
This section provides solutions for common issues. For complex problems, contact a qualified HVAC technician.
- Tiada Kuasa: Check circuit breakers and ensure the disconnect switch is in the ON position.
- Insufficient Heating/Cooling: Verify thermostat settings, check air filters for blockage, and ensure outdoor unit is not obstructed.
- Bunyi Luar Biasa: Minor operational noises are normal. Loud or unusual noises may indicate a problem requiring professional inspection.
- Kebocoran air: Check condensate drain line for blockages.
9. Spesifikasi

Rajah 7: Image displaying the dimensions of both the indoor air handler unit (49.02" H x 21.02" W x 21.02" D) and the outdoor condensing unit (35.04" H x 37.24" W x 16.14" D).

Rajah 8: Chart detailing the cooling capacity of the ACiQ system at various outdoor temperatures: 86°F (118% capacity), 95°F (113% capacity), 110°F (99% capacity), and 122°F (48% capacity).

Rajah 9: Chart detailing the heating capacity of the ACiQ system at various outdoor temperatures: -22°F (N/A), -13°F (41% capacity), 0°F (57% capacity), 17°F (70% capacity), and 32°F (73% capacity).
| Ciri | Perincian |
|---|---|
| Kapasiti Penyejukan | 31,000 BTU/jam |
| Kapasiti Pemanasan | 30,000 BTU/hr (at 47°F) |
| Penilaian SEER2 | 18.8 |
| Penarafan HSPF2 | 9.7 |
| Jenis Penyejuk | R-454B |
| Bekalan Kuasa Unit Dalaman | 115/208/230V, 60Hz, 1Ph |
| Bekalan Kuasa Unit Luaran | 208/230V, 60Hz, 1Ph |
| Panjang Paip Maks | 164 kaki (50m) |
| Max Height Difference | 82 kaki (25m) |
| Indoor Unit Dimensions (W × D × H) | 21.02" × 21.02" × 49.02" |
| Outdoor Unit Dimensions (W × D × H) | 37.24" × 16.14" × 31.89" |
| Indoor Unit Net Weight | 128.97 paun |
| Berat Bersih Unit Luar | 164.02 paun |
10. Waranti dan Sokongan
ACiQ offers a comprehensive warranty for this heat pump system:
- Waranti bahagian: 7 tahun
- Waranti Pemampat: 12 tahun
These warranty terms are valid when the system is installed by a certified technician and registered online with the manufacturer. For technical support, service inquiries, or warranty claims, please refer to the contact information provided in your product packaging or visit the official ACiQ webtapak.





