AT&T Internet Air 5G Gateway NCM1120D2 User Manual

1. Lebihview

The AT&T Internet Air 5G Gateway (Model NCM1120D2) provides ultra-fast internet connectivity powered by AT&T's 5G network. Designed for business internet data plans, this gateway is Wi-Fi 7 Ready, offering lower latency and increased bandwidth for multiple devices. Its plug-and-play design allows for quick internet access, and an intuitive web antaramuka pengguna (Web UI) enables easy network customization. The device supports 4G LTE bands 2, 4, 5, 12, 14, 29, 30, 66, and 5G bands n2, n5, n14, n30, n66, n77. Please note that a Nano SIM card and associated services are not included and must be obtained separately from AT&T.

2. Kandungan Pakej

Pastikan semua item ada dalam pakej anda:

• AT&T Internet Air 5G Gateway (Model NCM1120D2)
• Penyesuai Kuasa

Note: A Nano SIM card and an active AT&T Business Data Plan are required for operation and are not included in this package.

3. Reka Letak Peranti

Familiarize yourself with the physical components and indicators of your AT&T Internet Air 5G Gateway.

Rajah 1: Depan dan Belakang View dengan Komponen Berlabel

Petunjuk Panel Depan:

• LED 5G: Menunjukkan status rangkaian 5G.
• LED 4G: Indicates 4G LTE network status.
• LED WiFi: Menunjukkan aktiviti rangkaian Wi-Fi.
• LED SISTEM: Menunjukkan status keseluruhan sistem.

Port dan Butang Panel Belakang:

• External Antenna Ports (ANT): Two SMA connectors for optional external antennas.
• Butang WPS: For Wi-Fi Protected Setup.
• 2.5 GbE LAN Port (1): High-speed Ethernet port.
• 1 GbE LAN Ports (2, 3, 4): Standard Ethernet ports.
• Port Kuasa DC: Menyambung kepada penyesuai kuasa.
• Butang Tetapan Semula Kilang: Recessed button to restore factory default settings.
• SIM Card Cover: Protects the SIM card slot.
• Slot Kad SIM: For inserting the Nano SIM card.
• Ventilasi: For device cooling.

4. Persediaan

Follow these steps to set up your AT&T Internet Air 5G Gateway:

1. Masukkan Kad SIM Nano:
   • Locate the SIM Card Cover on the rear panel.
   • Keluarkan penutup dengan berhati-hati.
   • Insert your activated Nano SIM card into the SIM Card Slot with the gold contacts facing down and the notched corner aligned correctly.
   • Replace the SIM Card Cover securely.
   

   Figure 2: Inserting the Nano SIM Card

2. Sambungkan Penyesuai Kuasa:
   • Plug the provided power adapter into the DC Power Port on the rear of the gateway.
   • Palamkan hujung satu lagi penyesuai kuasa ke dalam salur keluar dinding.
3. Power On and Initial Boot:
   • The gateway will automatically power on.
   • Wait for the SYSTEM LED on the front panel to turn solid white, indicating the device is ready.
   • Observe the 5G and 4G LEDs. A solid white light on either indicates a successful cellular connection.
4. Peletakan Optimum:
   • Place the gateway in an open area, away from obstructions, and preferably near a window for optimal cellular signal reception.
   • Avoid placing it near large metal objects, concrete walls, or other electronic devices that may cause interference.
5. Sambungkan Peranti:
   • Wi-Fi: Use the Wi-Fi network name (SSID) and password found on the device label or in the Web UI to connect your wireless devices.
   • Ethernet: For wired connections, plug an Ethernet cable from your device into any of the LAN ports on the rear of the gateway.

5. Arahan Operasi

Memahami Penunjuk LED:

• Solid White (SYSTEM): Gateway is powered on and operating normally.
• Solid White (5G/4G): Connected to 5G or 4G LTE network.
• Solid White (WiFi): Wi-Fi is active and devices are connected.
• Flashing (Any LED): Indicates activity or a specific status (refer to the full online manual for detailed flashing codes).
• No Light (Any LED): Feature is off or not connected.

Mengakses ke Web UI:

The Web UI allows for advanced configuration and monitoring of your gateway.

1. Connect a device to the gateway via Wi-Fi or Ethernet.
2. Buka a web browser and enter the default gateway IP address (usually 192.168.1.254 or similar, check the device label).
3. Enter the administrator password (found on the device label) to log in.
4. daripada Web UI, you can:
   • Tukar SSID dan kata laluan Wi-Fi.
   • Configure advanced network settings (e.g., port forwarding, firewall).
   • Monitor connected devices and data usage.
   • Kemas kini perisian tegar.

Persediaan Dilindungi Wi-Fi (WPS):

For quick and easy connection of WPS-compatible devices:

1. Press the WPS button on the rear of the gateway.
2. Dalam masa dua minit, aktifkan WPS pada peranti klien anda.
3. Peranti akan bersambung secara automatik.

6. Penyelenggaraan

• Pembersihan: Gunakan kain lembut dan kering untuk membersihkan bahagian luar pintu pagar. Jangan gunakan pembersih cecair atau aerosol.
• Pengudaraan: Ensure the gateway's vents are not obstructed to prevent overheating. Maintain adequate airflow around the device.
• Kemas kini Firmware: Semak dan pasang kemas kini perisian tegar secara kerap melalui Web UI to ensure optimal performance and security.
• Memulakan semula: If you experience connectivity issues, try restarting the gateway by unplugging the power adapter for 10 seconds and then plugging it back in.

7. Penyelesaian masalah

• Tiada sambungan internet:
  • Check if the 5G or 4G LED is solid white. If not, reposition the gateway for better signal.
  • Ensure your Nano SIM card is correctly inserted and activated with an AT&T Business Data Plan.
  • Mulakan semula pintu masuk.
• Kelajuan Internet Perlahan:
  • Verify optimal gateway placement.
  • Check for network congestion (too many devices connected or high data usage).
  • Ensure your devices are using the appropriate Wi-Fi band (5GHz for faster speeds, 2.4GHz for wider range).
• Wi-Fi Disconnections:
  • Semak gangguan daripada peranti elektronik lain.
  • Pastikan peranti anda berada dalam julat Wi-Fi.
  • Kemas kini pemacu Wi-Fi peranti anda.
• Tetapan semula kilang: If issues persist, a factory reset can resolve many problems. Use a paperclip or similar pointed object to press and hold the recessed Factory Reset Button on the rear panel for about 10 seconds until the LEDs flash. This will erase all custom settings.

8. Spesifikasi

9. Waranti dan Sokongan

This product is sold as 'Amazon Renewed'. For warranty information and support related to the renewed condition of the device, please refer to the Amazon Renewed program terms and conditions.

For service-related inquiries, data plans, or technical support specific to AT&T Internet Air 5G services, please contact AT&T customer support directly.

You can find additional support resources and the full user manual by visiting the AT&T support website or contacting their customer service.