1. Pengenalan
The Jackery Solar Generator 5000 Plus is a high-capacity portable power station designed to provide reliable energy for various applications, including home backup during power outages, outdoor activities, and professional use. Featuring a 5040Wh LiFePO4 battery and a robust 7200W AC output (expandable to 14400W), this unit offers versatile power solutions. Its design prioritizes durability, safety, and ease of use, integrating advanced battery technology and smart control features.

Figure 1: Jackery Solar Generator 5000 Plus unit with included power cable.
Ciri-ciri Utama:
- Kapasiti Tinggi: Bateri LiFePO4 5040Wh.
- Output Kuat: 7200W AC output, expandable to 14400W.
- Boleh dikembangkan: Capacity can be expanded up to 60kWh with additional batteries.
- Dwi Voltage Keluaran: Supports 120V/240V for various appliances.
- Kawalan Apl Pintar: Monitor and manage the power station remotely.
- Pengecasan Cepat: Multiple charging modes for quick replenishment.
- Reka Bentuk Mudah Alih: Equipped with wheels and a retractable handle for easy transport.
2. Persediaan
2.1 Membuka Kotak dan Pemeriksaan Awal
Upon receiving your Jackery Solar Generator 5000 Plus, carefully unpack all components. Verify that all items listed in the packing list are present and undamaged. Report any discrepancies or damage to customer support immediately.
2.2 Mengecas Stesen Janakuasa
Before first use, fully charge the power station. The unit supports multiple charging methods:
- Saluran Keluar Dinding AC: Connect the provided AC charging cable to the AC input port on the unit and then to a standard wall outlet.
- Panel solar: Connect compatible solar panels (e.g., Jackery SolarSaga) to the DC input ports. The unit supports both High-PV (MC4) and Low-PV (8020) inputs. Ensure the PV switch is set to 'ON' or 'LOCK' before connecting high-PV input.
- Smart Transfer Switch: When connected to a Jackery Smart Transfer Switch, the unit can be charged via the home's electrical system.

Figure 2: AC charging cable connected to the Jackery 5000 Plus.
2.3 Connecting to Home Backup (Smart Transfer Switch)
For whole-home backup, the Jackery Solar Generator 5000 Plus can be integrated with a Jackery Smart Transfer Switch (STS). This allows for automatic power transfer during outages.
- Install the STS according to its dedicated manual and local electrical codes.
- Connect the power station to the STS using the AC Expansion Port.
- Configure the UPS mode (Backup UPS or Online UPS) via the Jackery App or the unit's physical button combination.
3. Arahan Operasi
3.1 Menghidupkan/Mematikan dan Paparan
- Press the main power button to turn the unit on or off.
- The LCD display shows input/output wattage, peratus bateritage, dan baki masa larian/cas.
- Individual output sections (AC, DC, USB) have separate power buttons to activate them.

Gambar 3: Lebihview of the 12 output ports on the Jackery 5000 Plus, including USB-C, USB-A, AC outlets, and NEMA ports.
3.2 Port Output
- Cawangan AC: Four 120V/20A AC outlets, providing a total of 7200W pure sine wave power.
- NEMA L14-30R & NEMA 14-50: 120V/240V 30A outputs for high-power appliances or RV connections.
- Port USB-C: Two 100W Max USB-C ports for fast charging compatible devices.
- Port USB-A: Two 18W Max USB-A ports for standard USB charging.
- DC 12V/10A: A cigarette lighter port for 12V DC devices.
3.3 Ciri Aplikasi Pintar
The Jackery App provides remote control and monitoring capabilities:
- Monitor real-time generator performance (input/output, battery level).
- Optimize for scheduled energy savings (e.g., off-peak charging).
- Track solar input speeds.
- Activate sustainable solar charging mode.

Figure 4: The Jackery Smart App allows for comprehensive control and monitoring of the power station from a mobile device.
4. Penyelenggaraan
4.1 Battery Care and Longevity
The Jackery Solar Generator 5000 Plus utilizes LiFePO4 battery cells, known for their durability and long lifespan. The battery is designed to retain 70% of its capacity after 4000 full charge cycles, equating to approximately 10 years of use.
- Simpan unit di tempat yang sejuk dan kering jauh dari cahaya matahari langsung dan suhu yang melampau.
- For long-term storage, ensure the battery is charged to approximately 50-80%.
- The patented ZeroDrain technology allows the unit to maintain over 92.5% of its charge after 365 days without use.

Gambar 5: Dalaman view highlighting the LiFePO4 battery cells and ChargeShield 2.0 protection for extended battery life.
4.2 Cleaning and Inspection
- Regularly inspect the unit for any physical damage or loose connections.
- Bersihkan bahagian luar dengan kain lembut dan kering. Elakkan menggunakan bahan kimia yang keras atau bahan yang melelas.
- Pastikan bukaan pengudaraan bersih daripada habuk dan serpihan untuk mengelakkan terlalu panas.
5. Penyelesaian masalah
Bahagian ini menangani isu-isu biasa dan potensi penyelesaiannya.
- Unit Tidak Mengecas:
- Ensure the charging cable is securely connected to both the unit and the power source.
- Sahkan sumber kuasa aktif dan membekalkan kuasa.
- Check the PV switch for solar input; ensure it is in the 'ON' position.
- If using solar panels, ensure they are receiving adequate sunlight and are correctly oriented.
- Error Codes (e.g., Code 6 - Overload, Code 4 - Charge Level Too High):
- Code 6 (Overload): Disconnect some devices to reduce the output load. The unit's output capacity is 7200W (14400W peak/dual units).
- Code 4 (Charge Level Too High): This may occur if the unit attempts to charge beyond its set maximum (e.g., 85%). Check settings in the Jackery App.
- If error codes persist, try updating the unit's firmware via the Jackery App.
- Battery Drain in UPS Mode:
- In UPS mode, the unit may consume a constant 50 watts, leading to faster battery drain. This is normal operation for maintaining readiness.
- Consider using 'Backup Only' mode if continuous UPS functionality is not required, as this reduces idle power consumption. Note that 'Backup Only' mode may have a 5-second delay during power transfer.
- Isu Ketersambungan Apl:
- Ensure Bluetooth and Wi-Fi are enabled on your mobile device and the power station.
- Restart the Jackery App and/or the power station.
- Semak kemas kini aplikasi.
6. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | Jackery |
| Nama Model | JE-5000A |
| Kapasiti Bateri | 5040Wj (LiFePO4) |
| Output AC (Dinilai) | 7200W |
| AC Output (Peak/Dual Units) | 14400W |
| Voltage | 120 Volt (AC) / 240 Volt (AC) |
| Penilaian Semasa | 30 Amps |
| Kapasiti Boleh Diperkembangkan | Sehingga 60kWh |
| Input Suria (Maks) | 4000W |
| Berat Barang | 134.5 paun |
| Dimensi Produk | 14.1"L x 14.7"W x 18.6"H |
| Ciri Khas | Pengecasan Cepat |
| Jenis Bahan Api | Elektrik |
| Sumber Kuasa | Dikuasakan Bateri |
| UPC | 810105529081 |
7. Waranti dan Sokongan
The Jackery Solar Generator 5000 Plus comes with a 5-year coverage for its battery, ensuring long-term reliability. For detailed warranty information, technical support, or service inquiries, please refer to the official Jackery website or contact their customer service directly. Keep your purchase receipt or proof of purchase for warranty claims.





