1. Pengenalan
This manual provides essential information for the safe and efficient operation of your Ballu Convection Panel Space Heater, Model NCA1-4.3-WHITE. Please read all instructions carefully before use and retain this manual for future reference.

Image: Ballu Convection Panel Space Heater shown with its remote control and a smartphone displaying the control app.
2. Maklumat Keselamatan
To prevent injury or damage, always follow these safety precautions:
- Pastikan pemanas diletakkan di atas permukaan yang stabil dan rata atau dipasang dengan selamat di dinding.
- Jangan tutup pemanas atau sekat lubang udaranya.
- Keep flammable materials at least 3 feet (0.9 meters) away from the heater.
- Jangan gunakan pemanas dalam keadaan basah atau damp lokasi, seperti bilik mandi atau kawasan dobi.
- The heater is equipped with built-in overheat protection, which automatically shuts off the unit if it becomes too hot.
- A tip-over protection feature will automatically turn off the heater if it is accidentally knocked over.
- The power cord is V0-rated flame-retardant for enhanced safety.
- Sentiasa cabut plag pemanas apabila tidak digunakan atau sebelum dibersihkan.
- Do not insert objects into any openings on the heater.
- Perkakas ini tidak dimaksudkan untuk digunakan oleh orang (termasuk kanak-kanak) yang kurang keupayaan fizikal, deria atau mental, atau kurang pengalaman dan pengetahuan, melainkan mereka telah diberi pengawasan atau arahan mengenai penggunaan perkakas oleh orang yang bertanggungjawab untuk keselamatan mereka.

Image: Visual representation of the heater's safety features, including overheat protection, tip-over protection, V0 flame-retardant materials, and a cooler power cord design.
3. Kandungan Pakej
Sahkan bahawa semua komponen terdapat dalam pakej:
- Ballu Convection Panel Space Heater
- Alat Kawalan Jauh
- Portable Casters (for freestanding use)
- Wall-Mount Accessories (for wall installation)
- Manual Pengguna
4. Persediaan
4.1 Pemasangan Berdiri Bebas
- Buka bungkusan pemanas dan semua aksesori dengan berhati-hati.
- Attach the portable casters to the base of the heater using the provided hardware. Ensure they are securely fastened.
- Place the heater on a firm, level surface, ensuring adequate clearance from walls and furniture (at least 12 inches from the back and sides, and 36 inches from the front).
4.2 Pemasangan Dinding
- Identify a suitable wall location, ensuring it is structurally sound and clear of electrical wiring or plumbing.
- Using the wall-mount accessories and template (if provided), mark the drilling points on the wall.
- Drill holes and insert wall anchors as required.
- Pasangkan pendakap pemasangan ke dinding.
- Carefully lift the heater and attach it to the wall-mounting bracket. Ensure it is securely locked in place.

Image: Illustration of the two installation methods: wall-mounted and freestanding with casters.
5. Arahan Operasi
The Ballu Convection Panel Space Heater offers multiple control options for your convenience.
5.1 Menghidupkan/Mematikan
- Palamkan pemanas ke soket elektrik 120V standard.
- Press the power button on the digital control panel or remote control to turn the unit on or off.
5.2 Panel Kawalan Digital
The integrated digital panel allows direct control over the heater's settings.
- Pelarasan Suhu: Use the '+' and '-' buttons to set your desired temperature between 10°C (50°F) and 30°C (86°F).
- Pemilihan Mod: Cycle through available heating modes (e.g., ECO, Comfort, Boost) using the mode button.
- Pemasa: Set a 24-hour timer for automatic shut-off.
- Kunci Kanak-kanak: Aktifkan ciri kunci kanak-kanak untuk mengelakkan perubahan tidak sengaja pada tetapan.
5.3 Alat Kawalan Jauh
The included remote control provides convenient access to all heater functions from a distance. Insert 2x AAA batteries (not included) into the remote.
- Hidupkan/Mati Kuasa
- Laraskan Suhu
- Pilih Mod Pemanasan
- Tetapkan Pemasa
- Aktifkan Kunci Kanak-kanak
5.4 Wi-Fi App Control
Download the 'Smart Life' app to control your heater via Wi-Fi (2.4GHz network required).
- Download the 'Smart Life' app from your device's app store.
- Daftar atau log masuk ke akaun anda.
- Follow the in-app instructions to add your Ballu heater to your device list.
- Once connected, you can manually adjust the thermostat, set heating schedules, and integrate with third-party voice control systems like Alexa.

Image: Smartphone screen showing the 'Smart Life' app for heater control, highlighting smart control options and personalized scheduling.
5.5 Hedgehog Heating Element
The heater features a patented Hedgehog Heating Element with corrugated fins, designed to increase air contact surface by 36% for efficient heat distribution. This allows the heater to generate warmth within 30 seconds and heat a room up to 250 sq.ft as a primary heat source, or support areas over 500 sq.ft as a supplementary heater.

Imej: Dalaman view of the heater highlighting the Hedgehog Heating Element and its design for increased heating efficiency.
5.6 Ciri Penjimatan Tenaga
The heater combines an exposed temperature sensor, manually adjustable thermostat, and the efficient all-aluminum heating element to optimize warmth and potentially reduce energy costs by up to 37%.

Image: Close-up of the heater's digital display and external sensor, illustrating its energy-saving capabilities.
5.7 Operasi Senyap
The Ballu electric heater operates quietly, maintaining the room's natural humidity without drying the air or depleting oxygen.

Image: Heater in a bedroom, emphasizing its silent operation compared to other noise sources.
6. Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan jangka hayat pemanas anda.
- Pembersihan: Sebelum membersihkan, sentiasa cabut plag pemanas dan biarkan ia sejuk sepenuhnya. Gunakan yang lembut, damp kain untuk mengelap permukaan luar. Jangan gunakan pembersih atau pelarut yang melelas.
- Penyingkiran habuk: Periodically use a vacuum cleaner with a brush attachment to remove dust from the air intake and output grilles.
- Storan: Jika menyimpan pemanas untuk tempoh yang lama, pastikan ia bersih dan kering. Simpan di tempat yang sejuk dan kering, sebaik-baiknya dalam bungkusan asalnya.
7. Penyelesaian masalah
Jika anda menghadapi masalah dengan pemanas anda, rujuk kepada masalah dan penyelesaian biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pemanas tidak dihidupkan. | No power, power button not pressed, tip-over switch activated, overheat protection activated. | Check power connection. Press power button. Ensure heater is upright. Allow heater to cool down. |
| Pemanas tidak menghasilkan haba yang mencukupi. | Incorrect temperature setting, air vents blocked, room too large for primary heating. | Increase temperature setting. Clear any obstructions from vents. Consider using as supplementary heat for larger rooms. |
| Alat kawalan jauh tidak berfungsi. | Batteries depleted or incorrectly inserted. | Replace batteries (2x AAA). Ensure batteries are inserted with correct polarity. |
| Wi-Fi app not connecting. | Incorrect Wi-Fi password, 5GHz network, distance from router, app issues. | Verify Wi-Fi password. Ensure you are on a 2.4GHz network. Move heater closer to router. Restart app or heater. |
Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi sokongan pelanggan.
8. Spesifikasi
| Jenama | ballu |
| Nombor Model | NCA1-4.3-PUTIH |
| warna | Putih Bulan |
| Dimensi Produk | 4.3"D x 25.2"W x 16.5"H |
| Berat Barang | 13.22 paun |
| Keluaran Haba | 1500 Watt |
| Voltage | 120 Volt |
| Amppemadam | 12.5 Amps |
| Liputan Pemanasan | 250 sq.ft (Primary), Over 500 sq.ft (Secondary) |
| Tetapan Suhu Min | 10 Darjah Celsius (50°F) |
| Tetapan Suhu Maks | 30 Darjah Celsius (86°F) |
| Jenis Pembakar | Hedgehog Heating Element |
| Ciri Khas | Flame Resistant, Child Lock, Digital Display, Energy Efficient, Overheat Protection, Tip-Over Protection, Noiseless, Programmable Thermostat, Remote Control, Wi-Fi Enabled |
| Jenis Pemasangan | Wall Mount, Portable Standing |
9. Waranti dan Sokongan
The Ballu Convection Panel Space Heater comes with a 2-year warranty, ensuring reliable service. The Hedgehog Heating Element is designed for over 20 years of service life under normal use.
For technical support, warranty claims, or any questions not covered in this manual, please contact Ballu customer service through their official website or the contact information provided with your purchase. Please have your model number (NCA1-4.3-WHITE) and purchase date available when contacting support.





