GONEO Wallbox 7kW 32A EV Charging Station

1. Pengenalan

Thank you for choosing the GONEO Wallbox 7kW 32A EV Charging Station. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new EV charger. Please read this manual thoroughly before installation and use, and keep it for future reference.

The GONEO Wallbox is designed to provide a reliable and convenient charging solution for your electric vehicle (EV) or plug-in hybrid electric vehicle (PHEV), supporting Type 2 charging standards. It integrates advanced features such as Wi-Fi, Bluetooth, Ethernet connectivity, and app control for a seamless user experience.

2. Ciri-ciri Utama

• 7kW Fast Charging: Supports up to 7kW charging power for quick and efficient EV charging.
• Kesambungan Mesra Pengguna: Offers Wi-Fi, Bluetooth, and Ethernet connections for flexible network access. Easy connection to Wi-Fi within 3 minutes of power-on.
• GONEO App Control: Available for Android and iOS, enabling scheduled charging, remote start/stop, charging power calculation, and monthly data comparison.
• Convenient RFID Card Charging: Allows fast charging activation using RFID cards, suitable for multiple users in shared environments.
• OCPP and RS485 Interface: Facilitates remote monitoring and management of charging stations, optimizing operational efficiency for commercial applications.
• Front Wiring Design: Simplifies installation and maintenance with cables easily routed from the bottom. Supports both wall and pole mounting.
• Perlindungan Keselamatan Komprehensif: Certified with CB, TÜV, RoHS, REACH, IP65, and IK10. Equipped with nine key safety features: over-current, over-voltage, bawah-voltage, over-temperature, leakage, grounding, lightning, short-circuit, and surge protection.

3. Persediaan dan Pemasangan

3.1 Apa yang ada di dalam Kotak

Selepas membongkar, sila sahkan bahawa semua komponen ada:

• GONEO Wallbox EV Charging Station (7kW 32A with 5m Type 2 cable)
• RFID Cards (typically 2)
• Manual Pengguna
• Pemegang Kabel
• Wall-mounting accessories (screws, anchors)

3.2 Garis Panduan Pemasangan

Installation of the GONEO Wallbox should be performed by a qualified electrician in accordance with local electrical codes and regulations. The front wiring design simplifies the process.

1. Sediakan Permukaan Pemasangan: Choose a suitable location for installation, ensuring it is a flat, stable surface capable of supporting the weight of the wallbox.
2. Drill Fixing Holes: Use the provided template or measure carefully to mark and drill the necessary fixing holes for the wall-mounting accessories.
3. Secure Wall-hanging Accessories: Attach the wall-hanging bracket or accessories securely to the wall.
4. Mount the Wallbox: Carefully attach the GONEO Wallbox to the secured wall-hanging accessories.
5. Pendawaian: Open the front cover to access the wiring terminals. Connect the power supply cables according to the wiring diagram provided in the full installation guide (not included in this general manual). Ensure proper grounding.
6. Tutup dan Selamat: Once wiring is complete, close the front cover and secure it.

Note: The product description mentions an installation video. Due to missing video source details in the provided data, the video cannot be embedded here. Please refer to the official product page or contact support for access to the installation video.

4. Arahan Operasi

4.1 Memulakan Pengecasan

The GONEO Wallbox offers two primary methods for initiating a charging session:

• Pengaktifan Kad RFID:
  1. Ensure the charging cable is securely connected to your EV's charging port.
  2. Tap your registered RFID card against the designated sensor area on the wallbox.
  3. The wallbox will authenticate the card and begin the charging process.
• Kawalan Apl:
  1. Ensure the charging cable is securely connected to your EV's charging port.
  2. Open the GONEO app on your smartphone or tablet.
  3. Select your charging station and initiate charging remotely through the app interface.

4.2 Menghentikan Cas

To stop a charging session:

• Kad RFID: Tap your RFID card against the sensor again.
• Kawalan Apl: Use the stop function within the GONEO app.
• Vehicle Control: Some vehicles allow stopping the charge directly from the car's infotainment system.

Once charging has stopped, safely disconnect the charging cable from your vehicle and the wallbox.

4.3 Petunjuk Status

The GONEO Wallbox features a dynamic LED light strip that indicates the charging status:

• hijau: Connected to network / Standby.
• Biru: Pengecasan sedang dijalankan.
• merah: Fault state or error.

5. GONEO App Control

The GONEO app enhances your charging experience with smart features:

• Pengecasan Berjadual: Tetapkan masa tertentu untuk pengecasan berfungsi dengan lebih baiktage of off-peak electricity rates, saving energy costs.
• Mula/Berhenti Jauh: Control your charging sessions from anywhere.
• Mengecas Data: Monitor real-time charging power, view historical charging records, and compare monthly data.
• Pemberitahuan: Receive reminders for charging completion and incorrect plug-ins.

Note: The product description mentions a connection video for Wi-Fi setup. Due to missing video source details in the provided data, the video cannot be embedded here. Please refer to the official product page or contact support for access to the connection video.

6. Keselamatan dan Perlindungan

The GONEO Wallbox is built with robust safety features to ensure secure and reliable charging:

• Perlindungan lebihan semasa: Mencegah kerosakan akibat arus yang berlebihan.
• Lebih-voltage Perlindungan: Perlindungan terhadap voltage lonjakan.
• Di bawah voltage Perlindungan: Melindungi daripada tidak mencukupi voltage.
• Perlindungan lebih suhu: Shuts down if internal temperature exceeds safe limits.
• Perlindungan Kebocoran: Detects and prevents electrical leakage.
• Perlindungan Pembumian: Ensures proper electrical grounding.
• Perlindungan Kilat: Shields against lightning strikes.
• Perlindungan litar pintas: Mencegah kerosakan akibat litar pintas.
• Perlindungan lonjakan: Protects against sudden power surges.

Additionally, the wallbox boasts an Penarafan IP65 for water and dust resistance, making it suitable for outdoor installation in various weather conditions, and an Kedudukan IK10 for impact resistance, ensuring durability.

7. Penyelenggaraan

The GONEO Wallbox requires minimal maintenance. Regular checks can help ensure optimal performance and longevity:

• Pembersihan: Periodically wipe the exterior of the wallbox with a soft, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
• Pemeriksaan Kabel: Regularly inspect the charging cable for any signs of wear, damage, or fraying. If any damage is found, discontinue use and contact support.
• Titik Sambungan: Pastikan semua sambungan selamat dan bebas daripada serpihan.
• Kemas Kini Perisian: Keep the GONEO app updated to the latest version to benefit from new features and security enhancements.

8. Penyelesaian masalah

If you encounter issues with your GONEO Wallbox, refer to the following common troubleshooting steps:

• Tiada Kuasa/Tiada Lampu Petunjuk:
  • Check the main power supply to the wallbox.
  • Pastikan pemutus litar tidak tersandung.
• Pengecasan Tidak Bermula:
  • Verify the charging cable is securely connected to both the wallbox and the vehicle.
  • Ensure your RFID card is correctly registered and being tapped in the designated area.
  • Check the app for any error messages or charging schedules.
• Red Indicator Light (Fault State):
  • Disconnect the charging cable from the vehicle and the wallbox.
  • Power cycle the wallbox (turn off power at the breaker for a few minutes, then turn back on).
  • If the error persists, note the specific error code (if displayed) and contact customer support.
• Isu Sambungan Wi-Fi:
  • Pastikan rangkaian Wi-Fi anda aktif dan dalam julat.
  • Restart the wallbox and try connecting again within 3 minutes of power-on.
  • Verify Wi-Fi credentials in the app settings.

For more complex issues or persistent problems, please contact GONEO customer support.

9. Spesifikasi

10. Waranti dan Sokongan

GONEO has over 30 years of experience in the research and production of electrical appliances, ensuring high-quality products. We are committed to providing excellent pre-sales and after-sales service.

For any questions, technical assistance, or warranty claims, please contact GONEO customer support through the official channels provided at the point of purchase or on the GONEO weblaman web. Sila sediakan nombor model produk dan butiran pembelian anda semasa menghubungi sokongan.