HP Envy Business AI Laptop (Model TPN-C164) Instruction Manual

1. Pengenalan

The HP Envy Business AI Laptop is designed for productivity and performance, featuring a 17.3-inch FHD touchscreen, Intel Core Ultra 7 155H processor, 64GB DDR5 RAM, and a 2TB SSD. It runs on Windows 11 Pro and includes advanced connectivity options like Wi-Fi 7. This manual will guide you through the essential steps to get the most out of your new device.

Figure 1: HP Envy Business AI Laptop Overview

2. Persediaan

2.1. Membuka Kotak dan Menghidupkan Kuasa Awal

Carefully remove the laptop and its accessories from the packaging. Ensure all components, including the power adapter, are present. Connect the power adapter to the laptop's charging port and then to a power outlet. Press the power button, typically located on the keyboard deck, to turn on the device.

2.2. Persediaan Windows 11 Pro

Upon first boot, you will be guided through the Windows 11 Pro setup process. Follow the on-screen instructions to:

• Pilih kawasan dan reka letak papan kekunci anda.
• Sambung ke rangkaian Wi-Fi.
• Terima Syarat Lesen Perisian Microsoft.
• Log masuk dengan akaun Microsoft anda atau buat yang baharu.
• Sediakan PIN untuk log masuk pantas.
• Konfigurasikan tetapan privasi.

Allow the system to complete any initial updates before proceeding with regular use.

3. Mengendalikan Komputer Riba Anda

3.1. Paparan dan Skrin Sentuh

The HP Envy Business AI Laptop features a 17.3-inch Full HD (1920 x 1080) IPS touchscreen with edge-to-edge glass and micro-edge bezels, offering a bright view at 300 nits. This display provides clear and vibrant visuals, suitable for various tasks from studying and work to internet browsing. The touchscreen functionality allows for intuitive interaction with Windows 11 Pro.

Figure 2: 17.3-inch FHD Touchscreen Display

3.2. Prestasi dan Storan

Your laptop is equipped with an Intel Core Ultra 7 155H Processor (16 Cores, 22 Threads, up to 4.9 GHz Max Turbo Frequency) and Intel Arc Graphics. It includes 64GB of high-bandwidth DDR5 RAM and a 2TB PCIe NVMe M.2 Solid State Drive. This configuration ensures smooth operation for multiple applications, fast data transfer, and ample storan untuk semua anda files and software.

Figure 3: High-Speed RAM and Enormous Storage Capacity

Figure 4: Core Technologies

3.3. Papan Kekunci dan Pad Sentuh

The full-size keyboard features a dedicated numeric keypad, which is convenient for data entry tasks. It is also backlit, allowing for comfortable typing in various lighting conditions. The precision touchpad supports multi-touch gestures for efficient navigation and control.

Figure 5: Keyboard Features (Numpad, Backlit, Mic Mute)

3.4. Pelabuhan dan Ketersambungan

The laptop offers a comprehensive selection of ports for connecting peripherals and external displays:

• 2 x Thunderbolt 4 (with USB Type-C)
• 3 x USB 3.2 Jenis-A
• 1 x HDMI
• 1 x Gabungan fon kepala/mikrofon

For wireless connectivity, the laptop supports Wi-Fi 7 for high-speed internet access and Bluetooth 5.3 for connecting wireless accessories.

Figure 6: Laptop Ports and Slots

Figure 7: Seamless Connectivity Features

3.5. AI Features and Security

The Intel Core Ultra 7 processor enhances AI capabilities, optimizing performance for AI-driven applications. For security, the laptop includes features such as a 5MP camera with a manual shutter, an IR sensor for faster login with Windows Hello, and intelligent presence detection for walk-away lock and wake-on-approach functionality.

Figure 8: Enhanced Security Features

4. Penyelenggaraan

4.1. Membersihkan Komputer Riba

• Use a soft, lint-free cloth to gently clean the screen and exterior surfaces.
• Untuk calitan degil, ringan dampen the cloth with water or a screen-safe cleaning solution. Avoid spraying liquids directly onto the laptop.
• Do not use harsh chemicals, abrasive materials, or solvents, as these can damage the finish.

4.2. Penjagaan Bateri

• To prolong the overall lifespan of your battery, avoid exposing the laptop to extreme temperatures (hot or cold).
• For long-term storage, it is recommended to charge the battery to approximately 50% and store the laptop in a cool, dry environment.

4.3. Kemas Kini Perisian

• Regularly check for and install Windows updates to ensure your operating system has the latest features, security patches, and performance improvements.
• Utilize the HP Support Assistant application to keep your HP drivers and software up-to-date. This helps maintain optimal hardware performance and compatibility.

5. Penyelesaian masalah

5.1. Laptop Not Powering On

• Pastikan penyesuai kuasa disambungkan dengan selamat pada kedua-dua komputer riba dan salur keluar elektrik yang berfungsi.
• Check if the power adapter's indicator light is illuminated, indicating it is receiving power.
• Try plugging the power adapter into a different wall outlet to rule out an issue with the original outlet.
• If the battery is completely drained, it may take a few minutes for the laptop to respond after being plugged in.

5.2. Prestasi Perlahan

• Close any unnecessary applications or browser tabs running in the background.
• Open Task Manager (Ctrl+Shift+Esc) to identify if any specific processes are consuming a high amount of CPU or RAM.
• Ensure there is sufficient free space on your 2TB SSD. A full drive can impact performance.
• Run a system scan for malware or viruses, which can significantly slow down your system.

5.3. Isu Paparan

• If the screen is dim, adjust the brightness settings using the function keys (e.g., F2/F3 or F5/F6 depending on your model) or through Windows display settings.
• If an external monitor is not detected, verify that the HDMI or Thunderbolt cable connections are secure and that the external monitor is powered on.

5.4. Keyboard or Touchpad Unresponsive

• Restart the laptop. This often resolves temporary input device issues.
• Ensure no foreign objects are obstructing the keys or touchpad.
• Check for updated drivers for your keyboard and touchpad in Device Manager.

6. Spesifikasi

7. Waranti dan Sokongan

Your HP Envy Business AI Laptop comes with a manufacturer's warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the documentation included with your product or visit the official HP support webtapak.

For technical assistance, driver downloads, software updates, or to submit a service request, please visit the dedicated HP Support portal:

Sokongan HP Webtapak

Pakej produk termasuk: HP Envy Daily Business Laptop.