1. Pengenalan
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your ACiQ 13.1 EER1 7,000 BTU PTAC Heat Pump Air Conditioner Unit. Please read this manual thoroughly before using the unit and retain it for future reference.
The ACiQ PTAC unit is designed to provide both cooling and heating for rooms up to 200-300 square feet. It features a 13.1 EER cooling rating and includes a 2.5 kW backup electric heat kit for consistent comfort in colder conditions. The unit is equipped with a smart Wi-Fi thermostat for advanced control and pre-installed air filters for convenience.

Image 1.1: The ACiQ PTAC unit shown with its included remote control and a smartphone displaying the Wi-Fi thermostat application.

Image 1.2: The ACiQ PTAC unit, demonstrating its compatibility with both a physical remote and a smartphone application for control.
2. Maklumat Keselamatan
Please observe the following safety precautions to reduce the risk of electric shock, fire, or injury.
- Baca semua arahan sebelum menggunakan perkakas.
- Pastikan unit dibumikan dengan betul.
- Jangan kendalikan unit dengan kord kuasa atau palam yang rosak.
- Jangan masukkan jari atau objek ke dalam saluran masuk/keluar udara.
- Jauhkan bahan mudah terbakar dari unit.
- Sentiasa putuskan bekalan elektrik sebelum membersihkan atau menservis.
- Pemasangan mesti dilakukan oleh kakitangan yang berkelayakan mengikut semua kod elektrik tempatan dan nasional.
3. Kandungan Pakej
Your ACiQ PTAC unit package includes the following items:
- ACiQ 13.1 EER1 7,000 BTU PTAC Heat Pump Air Conditioner Unit
- Cielo Breez+ Wi-Fi Thermostat
- Alat Kawalan Jauh
- Kit Saliran
- 7 ft Power Cord with NEMA 6-15P Plug
- Two Washable Air Filters (pre-installed)
4. Persediaan dan Pemasangan
The ACiQ PTAC unit is designed for drop-in replacement and features universal 42” x 16” dimensions, allowing it to be installed in place of an existing standard-sized PTAC unit. This enables the reuse of an existing PTAC wall sleeve and grille.
Nota Penting: Installation will require a wall sleeve, grille, and a 208/230V NEMA 6-20P power receptacle, which are not included with this unit.

Image 4.1: The ACiQ PTAC unit illustrating its standard dimensions of 42 inches by 16 inches by 21 inches for compatibility with existing wall sleeves.
4.1 Keperluan Elektrik
Ensure your electrical supply meets the following specifications:
- Elektrik: 208/230V 1Ph 60Hz
- Saiz Pemutus: 15 Amps
- Jenis Palam: NEMA 6-15P (power cord included)

Image 4.2: A close-up of the NEMA 6-15P plug, alongside a summary of the unit's electrical and performance specifications.
5. Arahan Operasi
5.1 Mod Operasi Asas
The unit offers Cooling, Heating, and Fan-only modes to suit your comfort needs.
- penyejukan: Operates efficiently in outdoor temperatures up to 109°F.
- Pemanasan: Provides heat down to 32°F. Below this temperature, the 2.5 kW backup electric heat kit automatically engages to maintain consistent warmth.
- Kipas: Circulates air without heating or cooling, ideal for maintaining air movement around 69°F.

Image 5.1: Visual representation of the ACiQ PTAC unit's three operational modes: Cooling, Fan, and Heating, with their respective effective outdoor temperature ranges.

Imej 5.2: Satu dalaman view of the ACiQ PTAC unit, highlighting its high-efficiency heat pump and the potential for up to 40% energy cost savings.
5.2 Wi-Fi Thermostat (Cielo Breez+)
The included Cielo Breez+ Wi-Fi thermostat connects via a built-in infrared (IR) sensor, enabling advanced control features:
- Kebolehprograman 7 Hari: Schedule your comfort settings for the entire week.
- Statistik Penggunaan: Pantau penggunaan tenaga.
- Geo-fencing: Automatically adjust settings based on your proximity to the unit.
- Kawalan Apl: Manage your unit from your smartphone.
- Kawalan Suara: Compatible with Alexa, Siri, and Google Assistant for hands-free operation.

Image 5.3: A smartphone screen showing the ACiQ control app, with icons indicating compatibility with Siri, Google Assistant, and Alexa for full voice control.
5.3 Auto Restart Feature
Sekiranya berlaku kuasa outage, the unit will automatically restart with your most recently used settings once power is restored. This ensures continuous comfort without manual resetting.

Image 5.4: A child blowing out a candle, metaphorically representing the unit's auto-restart feature that restores settings after a power interruption.
5.4 Kawalan Manual
The unit also features an LED display and physical buttons for direct control of settings.

Image 5.5: A hand interacting with the control panel of the ACiQ PTAC unit, showing the LED display and physical buttons for manual adjustments.
6. Penyelenggaraan
6.1 Pembersihan Penapis Udara
The unit comes with two washable air filters. Regular cleaning of these filters is crucial for maintaining optimal performance and air quality.
- Disconnect the unit from the power supply before attempting any maintenance.
- Locate and carefully remove the air filters from the unit.
- Basuh penapis dengan air suam dan detergen lembut.
- Rinse thoroughly and allow them to air dry completely before re-installing.
- Re-install the dry filters and restore power to the unit.

Image 6.1: A hand demonstrating the removal of an air filter from the ACiQ PTAC unit for cleaning or replacement.
7. Penyelesaian masalah
If you encounter issues with your ACiQ PTAC unit, refer to the following common problems and solutions:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak dihidupkan | No power, tripped breaker, loose connection | Check power cord, reset circuit breaker, ensure secure plug connection. |
| Penyejukan/pemanasan tidak mencukupi | Dirty air filters, blocked air intake/outlet, incorrect mode setting, room size exceeds capacity | Clean air filters, clear obstructions, verify mode, ensure unit is appropriate for room size (7,000 BTU for 200-300 sq ft). |
| Bunyi yang tidak biasa | Loose parts, foreign object, unit not level | Inspect for loose components, remove any foreign objects, ensure unit is installed on a level surface. |
| Isu sambungan Wi-Fi | Router issues, incorrect Wi-Fi settings, signal interference | Restart router, reconfigure Wi-Fi settings in the app, ensure unit is within Wi-Fi range. |
8. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | ACiQ |
| Nama Model | ACiQ 13.1 EER1 |
| Kapasiti Penyejukan | 7,000 BTU |
| Output Pemanasan | 6,200 BTU |
| Backup Electric Heat | 2.5 kW / 7,800 BTU |
| Efficiency Rating (EER) | 13.1 |
| Nisbah Kecekapan Tenaga Bermusim (SEER) | 13.1 |
| Elektrik | 208/230V 1Ph 60Hz |
| Saiz Pemutus | 15 Amps |
| Jenis Palam | NEMA 6-15P |
| Bahan penyejuk | R 410A |
| Tahap Bunyi | 49.2 hingga 51 dB(A) |
| Jenis Pemasangan | Wall-Mounted (PTAC) |
| Unit Dimensions (Approx.) | 42 inci (W) x 16 inci (H) x 21 inci (D) |
| Kawasan Liputan | 200-300 kaki persegi |
| Ciri Khas | WiFi Enabled, Backup Electric Heat, Auto Restart, Washable Air Filters |
| Kaedah Kawalan | Remote, Wi-Fi App, Manual Buttons |
| Penilaian Bintang BEE | Energy Star yang diperakui |

Image 8.1: An application key indicating that the 7,000 BTU unit is suitable for areas between 200 and 300 square feet.
9. Waranti dan Sokongan
9.1 Maklumat Waranti
This ACiQ PTAC unit comes with a Waranti Terhad. For specific details regarding coverage, duration, and terms, please refer to the warranty card included with your product or visit the official ACiQ webtapak.
9.2 Sokongan Pelanggan
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact ACiQ customer support. Contact information can typically be found on the manufacturer's webtapak atau dalam pembungkusan produk.