pengenalan
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Poly Edge E100 IP Phone. Designed for ease of use, this corded desk phone offers reliable communication and essential features for various office environments. Please read this manual thoroughly to ensure proper installation and optimal performance of your device.
Produk Selesaiview
The Poly Edge E100 IP Phone is a corded communication device suitable for desktop or wall-mounted use. It features a clear display, intuitive keypad, and Poly's noise reduction technology for enhanced audio quality. This phone is designed for secure, reliable, and stable operation in professional settings.

Rajah 1: Depan view of the Poly Edge E100 IP Phone, showing the handset, display, and keypad.
Persediaan
1. Kandungan Pakej
Sahkan bahawa pakej anda mengandungi item berikut:
- Poly Edge E100 IP Phone base unit
- Telefon bimbit
- Kord telefon bimbit
- Kabel Ethernet
- Desk stand (pre-attached or separate)
- Power adapter (may be sold separately depending on model/region)
2. Pemasangan Fizikal
Penempatan Desktop
To set up the phone on a desk:
- Attach the desk stand to the phone base if it is not already attached. Ensure it clicks securely into place.
- Place the phone on a stable, flat surface.

Rajah 2: Poly Edge E100 IP Phone positioned on its desk stand.
Pemasangan Dinding
The Poly Edge E100 can be mounted on a wall. A wall mount bracket (often sold separately) may be required. Follow the instructions provided with the wall mount kit.
- Secure the wall mount bracket to the wall using appropriate fasteners.
- Attach the phone to the wall mount bracket.
- Ensure the handset retainer tab is reversed to hold the handset securely when wall-mounted.

Rajah 3: Poly Edge E100 IP Phone installed on a wall.
3. Menyambung Kabel
Connect the necessary cables to the ports on the back of the phone. Refer to Figure 4 for port locations.

Rajah 4: sebelah view of the phone, illustrating the USB-C port and the stand mechanism.
- Telefon bimbit: Connect one end of the coiled handset cord to the handset and the other end to the handset port on the phone base.
- Rangkaian: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If using Power over Ethernet (PoE), the phone will power on automatically.
- Power Adapter (if not using PoE): If PoE is not available, connect the power adapter (if included) to the power port on the phone and then to a power outlet.
- Headset (Optional): If using a headset, connect it to the dedicated headset port.
Once connected, the phone will power on and begin its boot sequence. Initial configuration may be required by your IT administrator.
Arahan Operasi
1. Fungsi Panggilan Asas
- Membuat Panggilan:
- Pick up the handset, press the Speakerphone button, or press a Line key.
- Dail nombor menggunakan pad kekunci.
- Tekan ke dail soft key or wait for the call to connect automatically.
- Menjawab Panggilan:
- Angkat telefon bimbit, tekan butang Speakerphone, atau tekan kekunci Talian yang berkelip.
- Menamatkan Panggilan:
- Hang up the handset, press the Speakerphone button again, or press the Tamatkan Panggilan kunci lembut.
- Melaraskan Kelantangan: Gunakan Jilid +/- butang untuk melaraskan kelantangan telefon bimbit, alat dengar atau pembesar suara semasa panggilan, atau kelantangan dering semasa melahu.
- Redam: Tekan ke bisu butang untuk meredamkan mikrofon anda semasa panggilan. Tekan sekali lagi untuk menyahredam.
- Telefon pembesar suara: Tekan ke Telefon pembesar suara butang untuk mengaktifkan atau menyahaktifkan pembesar suara telefon.

Rajah 5: A user interacting with the Poly Edge E100 IP Phone.
2. Ciri Lanjutan
- Kenalan: Access your contact directory via the Kenalan soft key on the display.
- Recent Calls: View your call history (missed, received, dialed) by pressing the Baru-baru ini kunci lembut.
- Menu: Access phone settings and advanced features through the Menu kunci lembut.
- Pengurangan Bunyi: The Poly Edge E100 features integrated noise reduction technology to minimize background distractions during calls. This feature operates automatically.
Penyelenggaraan
To ensure the longevity and optimal performance of your Poly Edge E100 IP Phone, follow these maintenance guidelines:
- Pembersihan: Use a soft, dry, lint-free cloth to clean the phone's surfaces. For stubborn marks, slightly dampbilas kain dengan air. Elakkan menggunakan bahan kimia yang keras, pembersih yang kasar atau pelarut, kerana ini boleh merosakkan kemasan dan komponen telefon.
- Persekitaran: Simpan telefon dalam persekitaran yang bersih dan kering, jauh dari cahaya matahari langsung, haba yang berlebihan dan lembapan.
- Pengurusan Kabel: Ensure all cables are neatly arranged and not under tension to prevent damage to the ports or cables themselves.
- Elakkan halangan: Do not block the ventilation openings on the phone.
Menyelesaikan masalah
If you encounter issues with your Poly Edge E100 IP Phone, refer to the following common troubleshooting steps:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | Tiada kuasa daripada Ethernet (PoE) atau penyesuai kuasa. |
|
| Tiada nada dail. | Network connectivity issue or service not registered. |
|
| Kualiti audio yang lemah (gema, statik). | Environmental interference, faulty cable, or network issue. |
|
| Paparan kosong atau beku. | Software error or power issue. |
|
Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | 82M86AA |
| Dimensi Produk (L x W x H) | 9.45 x 7.87 x 2.76 inci |
| Berat Barang | 1.94 paun (0.88 Kilogram) |
| Jenama | POLI |
| warna | Hitam |
| Jenis Telefon | Corded |
| bahan | plastik |
| Sumber Kuasa | Elektrik Berwayar (berupaya PoE) |
| Jenis Sistem Menjawab | digital |
| Peranti Serasi | VoIP services, PSTN, ISDN, answering machines, fax machines |
| Keupayaan Panggilan Persidangan | asas |
| Pepenjuru Skrin Kelihatan | 3 inci / 8 cm |
Waranti dan Sokongan
For warranty information, technical support, and additional resources, please refer to the official Poly website or contact your authorized Poly reseller. Warranty terms and conditions may vary by region and purchase agreement.
Anda juga boleh melawat Kedai Poli di Amazon for more product information and support options.





