1. Pengenalan dan Selesai Produkview
Thank you for choosing the BESTHERM FREYA 1500W Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read it thoroughly before use and retain it for future reference.
The FREYA 1500W radiator features a ceramic and film heating core, designed to provide gentle, homogeneous heat. This technology ensures a rapid temperature rise and sustained comfort without drying out the air, even after the unit is switched off. It is an efficient dry inertia radiator, consuming less energy than traditional convectors while maintaining a stable and pleasant temperature in rooms up to 15 m².

Imej 1.1: Depan view of the BESTHERM FREYA 1500W Electric Radiator, highlighting its sleek white design and 2-year warranty.

Imej 1.2: Terperinci view of the ceramic and film heating core, illustrating its components for rapid and gentle heat distribution.
2. Arahan Keselamatan
AMARAN: Kegagalan mematuhi arahan keselamatan ini boleh mengakibatkan kebakaran, kejutan elektrik atau kecederaan.
- Always ensure the radiator is installed by a qualified electrician in accordance with local electrical codes.
- Jangan tutup radiator. Menutup radiator boleh menyebabkan terlalu panas dan kebakaran.
- Keep flammable materials (curtains, furniture, etc.) at a safe distance from the appliance.
- Alat ini dilengkapi dengan kunci keselamatan kanak-kanak feature to prevent accidental changes to settings.
- An sistem perlindungan terlalu panas is integrated to automatically shut off the radiator if it reaches an unsafe temperature.
- The radiator has an Penarafan IP24, indicating protection against solid objects over 12.5mm and splashing water from any direction. However, do not install in areas where it may be directly exposed to water.
- Jangan masukkan objek ke dalam sebarang bukaan pada radiator.
- Putuskan bekalan elektrik sebelum melakukan pembersihan atau penyelenggaraan.
3. Persediaan dan Pemasangan
The BESTHERM FREYA radiator is designed for wall mounting. Mounting hardware is included for easy installation.
3.1 Dimensi dan Peletakan

Image 3.1: Dimensions of the FREYA 1500W radiator, measuring 80 cm in length, 45 cm in height, and 12.5 cm in depth, with a weight of 9.1 kg.
Ensure adequate clearance around the radiator for proper heat circulation and safety. The radiator is suitable for heating areas up to 15 m².
3.2 Sambungan Elektrik
This appliance requires a three-phase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire should only be connected for control via a central thermostat. Do not connect the Black wire to earth.

Image 3.2: Electrical connection diagram, illustrating the correct wiring for Neutral (Blue), Phase (Brown/Red), and the optional Black wire for central thermostat control. Emphasizes not connecting the Black wire to earth.
3.3 Installation and Programming Videos
For detailed visual guides on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel.

Image 3.3: QR code to access BESTHERM's official YouTube channel for installation and programming video tutorials. Visit BESTHERM YouTube Channel
4. Arahan Operasi
The FREYA 1500W radiator features an intuitive LCD touch screen for easy control and programming.
4.1 Operasi Asas
Use the touch screen controls to adjust the desired temperature. The display will show the current settings and temperature.
4.2 Mod Pengaturcaraan
The radiator offers comprehensive programming options to suit your lifestyle and optimize energy consumption:
- Pre-recorded Weekly Programs: Choose from 3 pre-set weekly programs.
- Customizable Program: Create 1 personalized weekly program to match your specific heating needs.
- 6 Pilot Wire Modes: Utilize modes such as Comfort, Eco, Frost Protection, and more, if connected via a pilot wire system.
4.3 Pengesanan Terbuka Tetingkap
The radiator includes a window open detection feature. If a window is opened, the radiator will automatically reduce its heating output to save energy.
5. Penyelenggaraan
Penyelenggaraan tetap memastikan jangka hayat dan operasi yang cekap radiator anda.
- Pembersihan: Ensure the radiator is switched off and unplugged before cleaning. Use a soft, damp kain untuk mengelap bahagian luar. Jangan gunakan pembersih atau pelarut yang melelas.
- Penyingkiran habuk: Periodically remove dust from the air vents using a soft brush or vacuum cleaner attachment to maintain optimal airflow.
- Pemeriksaan: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support immediately.
6. Penyelesaian masalah
If you encounter issues with your BESTHERM FREYA radiator, refer to the following common solutions:
- Radiator tidak panas:
- Periksa sama ada bekalan kuasa disambungkan dan pemutus litar dihidupkan.
- Ensure the radiator is switched on and the desired temperature is set higher than the ambient temperature.
- Verify that the child safety lock is not activated, preventing temperature adjustments.
- Pemanasan tidak sekata:
- Ensure no objects are blocking the radiator's heat output.
- Check for drafts or open windows that might trigger the window open detection feature.
- Paparan tidak berfungsi:
- Try resetting the radiator by turning off the power at the main switch for a few minutes, then turning it back on.
If the problem persists after attempting these solutions, please contact BESTHERM customer support.
7. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | Bestherm |
| Model | FREYA 1500W |
| warna | putih |
| Dimensi (L x W x H) | 80 cm x 12.5 cm x 45 cm |
| Berat badan | 9 Kilogram |
| Kaedah Pemanasan | Dry Inertia (Ceramic + Film) |
| Sumber Kuasa | Kord Elektrik |
| Jenis Pemasangan | Lekap di dinding |
| Ciri Khas | Child Lock, Window Open Detection, Overheat Protection |
| Penarafan IP | IP24 |
| Penggunaan yang Disyorkan | Indoor (Office, Home) |
8. Maklumat Waranti
The BESTHERM FREYA 1500W Electric Radiator comes with a Waranti 2 tahun from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, or unauthorized repairs.
9. Sokongan dan Maklumat Hubungan
BESTHERM is committed to providing responsive customer service. Our support team is based in France and is available to assist you with any questions or issues.

Image 9.1: BESTHERM customer service details, including online FAQ, phone, and email support.
- Soalan Lazim Dalam Talian: Lawati kami website for frequently asked questions and detailed guides: www.bestherm.fr/pages/faq
- Bantuan Telefon: Call us at 03 20 47 05 37
- Sokongan E-mel: Hubungi kami melalui e-mel di sav@hom-y.fr





