Phomemo Q302 Portable Printer Instruction Manual
Model: Q302
Your comprehensive guide to setting up, operating, and maintaining your Phomemo Q302 Portable Printer.
1. Produk Lebihview
The Phomemo Q302 is an ultra-high 300dpi inkless thermal printer designed for portability and efficient printing. Its compact size and silent operation make it ideal for business travel, home use, and various on-the-go printing needs. This printer supports multiple connection methods including Bluetooth, Wi-Fi, and USB, offering versatile compatibility with smartphones, tablets, and PCs.

Figure 1.1: Phomemo Q302 Portable Printer in use, printing a document.
Ciri-ciri Utama:
- Pencetakan Terma Tanpa Dakwat: Eliminates the need for ink cartridges or ribbons, reducing ongoing costs and maintenance.
- Ultra-High 300dpi Resolution: Ensures sharp and clear prints for both text and images.
- Reka bentuk padat dan ringan: Weighing only 1.05 lbs (430 grams) and measuring 10.35 x 2.24 x 1.24 inches, it's highly portable.
- Percetakan Senyap: Operates quietly, making it suitable for various environments including meetings and libraries.
- Pelbagai Pilihan Kesambungan: Supports Bluetooth, 2.4GHz Wi-Fi, and USB connections for flexible use.
- Powerful Phomemo App: Enables easy printing of documents, web pages, photos, and scans directly from your mobile device.
- 2400mAh Battery with Reverse Charging: Provides extended use and can act as an emergency power bank for other devices.

Rajah 1.2: Jarak dekat view of the Phomemo Q302, highlighting its sleek design and paper size indicators.

Figure 1.3: Illustration demonstrating the 300dpi print sharpness of the Q302 printer.
Video Produk:
Video 1.1: Selesaiview of the Phomemo Q302 Portable Printer, highlighting its wireless capabilities for travel.
Video 1.2: Demonstrating the inkless thermal printing technology of the Phomemo Q302.
Video 1.3: Tayangancasing the Phomemo Q302 as a newly upgraded, smallest, and lightest Wi-Fi printer.
Video 1.4: Highlighting the Phomemo Q302 as a lightweight portable thermal printer.
2. Kandungan Pakej
Upon opening your Phomemo Q302 Portable Printer package, please verify that all the following items are included:
- 1 x Phomemo Q302 Portable Printer (Grey)
- 1 x Manual Pengguna
- 1 x Palam Pengecas
- 20 x US Letter Thermal Papers
- 1 x USB Cable and 1 x Type C Cable

Figure 2.1: All items included in the Phomemo Q302 Portable Printer package.
3. Panduan Persediaan
3.1 Persediaan Awal
- Hidupkan kuasa: Press and hold the power button until the power light illuminates.
- mengecas: Connect the printer to a power source using the provided USB or Type C cable and charger plug. The power light will indicate charging status.
- Memuatkan Kertas: Ensure you use thermal paper. Gently insert the paper into the paper slot, making sure it is aligned correctly. The printer will automatically feed the paper to the correct position.

Figure 3.1: Diagram showing the power switch, connector light, and Type-C socket on the Phomemo Q302 printer.
3.2 Menyambung ke Peranti
The Phomemo Q302 supports Bluetooth, Wi-Fi, and USB connections.

Figure 3.2: Visual representation of the three connection methods: USB, Bluetooth, and Wi-Fi.

Figure 3.3: The Phomemo Q302 connected via USB to a laptop, Bluetooth to a tablet, and Wi-Fi to a smartphone, demonstrating triple connectivity.
3.2.1 Mobile Device Connection (Bluetooth/Wi-Fi)
- Download the Phomemo App: Cari untuk "Phomemo" in your device's app store (App Store for iOS or Google Play for Android) and install the official application.
- Enable Bluetooth/Wi-Fi: Ensure Bluetooth and/or Wi-Fi are enabled on your mobile device.
- Open Phomemo App: Launch the app and follow the on-screen prompts to connect to your Q302 printer.
- Pilih Kaedah Sambungan: Within the app, choose either "Connect via Bluetooth" or "Connect via Wi-Fi" based on your preference.
- Pair/Connect: Select "Q302" from the list of available devices to establish the connection.
Video 3.1: Step-by-step guide on how to connect the Phomemo Q302 printer with the mobile application via Bluetooth and Wi-Fi.
3.2.2 Sambungan PC (USB)
For PC users, the printer connects via USB. Driver installation is required.
- Muat Turun Pemandu: Lawati Phomemo rasmi website to download the latest printer driver for your operating system (Windows or Mac OS).
- Pasang Pemacu: Double-click the downloaded driver installation file dan ikut arahan pada skrin untuk menyelesaikan pemasangan.
- Sambungkan Pencetak: Connect the Q302 printer to your computer using the provided USB cable.
- Cetak: Once the driver is installed and the printer is connected, you can select the Phomemo Q302 as your printer from any application and initiate printing.
Video 3.2: Instructions on how to connect and install drivers for the Phomemo Q302 printer on Windows operating systems.
Video 3.3: Instructions on how to connect and install drivers for the Phomemo Q302 printer on Mac OS.
4. Arahan Operasi
The Phomemo App provides a user-friendly interface for various printing tasks.
4.1 Using the Phomemo App
The app allows you to print different types of content:
- Cetakan Dokumen: Supports Word, TXT, PDF, and Excel formats.
- Cetak Web: Print various types of webpage content.
- Print Images: Offers free editing, batch image printing, and collage printing.
- Imbas: Supports scanned document printing and erasable text.

Gambar 4.1: Lebihview of the Phomemo App interface and its various printing functions.
4.2 Supported Print Sizes
The Phomemo Q302 supports four different print sizes:
- Huruf AS (8.5" x 11")
- A4
- B5
- A5
Note: Q302 Thermal printers are not suitable for regular copy paper. Only thermal paper can be used.

Figure 4.2: Visual guide to the different paper sizes supported by the Phomemo Q302 printer.
5. Penyelenggaraan
To ensure the longevity and optimal performance of your Phomemo Q302 printer, regular maintenance is recommended.
- Membersihkan Kepala Cetak: Periodically clean the thermal print head with a soft, lint-free cloth lightly dampdicairkan dengan alkohol isopropil. Pastikan pencetak dimatikan dan diputuskan sambungannya daripada kuasa sebelum membersihkan.
- Laluan Kertas: Keep the paper path clear of any debris or dust. Avoid using wrinkled or damaged thermal paper, as this can affect print quality and potentially cause paper jams.
- Storan: When not in use, store the printer in a cool, dry place away from direct sunlight and extreme temperatures.
- Penjagaan Bateri: To prolong battery life, avoid fully discharging the battery frequently. Charge the printer regularly, even if not in constant use.
6. Penyelesaian masalah
If you encounter any issues with your Phomemo Q302 printer, please refer to the following common problems and solutions:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Printer not connecting via Bluetooth/Wi-Fi. | Bluetooth/Wi-Fi is off, printer is out of range, or app permissions are not granted. | Ensure Bluetooth/Wi-Fi is on, printer is within 1 meter of the device, and grant all necessary app permissions. Restart both the printer and the app. |
| Kualiti cetakan yang teruk (pudar/kabur). | Low battery, incorrect paper loading, or dirty print head. | Charge the printer fully. Ensure thermal paper is loaded correctly (printable side facing up). Clean the print head as described in the Maintenance section. |
| Paper jam or paper not feeding. | Paper is not inserted straight, or there is debris in the paper path. | Turn off the printer, gently remove any jammed paper. Ensure paper is inserted straight and free of wrinkles. Avoid forcing the paper. |
| "Paper missing" error light. | Paper is genuinely missing or not detected by the sensor. | Ensure paper is loaded correctly and fully inserted into the feeder. If the issue persists, try resetting the printer. |
| Difficulty with Phomemo App functionality. | App bug, outdated app version, or complex document formatting. | Update the Phomemo App to the latest version. For complex documents, try simplifying the layout or converting to a basic PDF format. Refer to the in-app help or online support for specific app issues. |
7. Spesifikasi
| Ciri | Perincian |
|---|---|
| Jenama | Phomemo |
| Nama Model | Pencetak Mudah Alih Q302 |
| Teknologi Percetakan | terma |
| Output Pencetak | Monokrom |
| Resolusi | 300 x 300 dpi |
| Monokrom Kelajuan Cetakan Maks | 18 ppm (pages per minute) |
| Teknologi Ketersambungan | Bluetooth, Wi-Fi, USB |
| Peranti Serasi | iPhone, PC, Tablets, Laptops, Android / iOS smartphone |
| Saiz Media Pencetak Maksimum | 8.5 x 11 inches (US Letter, A4, A5, B5) |
| Berat Barang | 15.2 auns (430 Gram) |
| Dimensi Produk | 10.35"D x 2.24"W x 1.24"H |
| Bateri | 1 Lithium Polymer battery required (included), 2400mAh |
| Pencetakan dua muka | Tidak |
| Kaedah Kawalan | Apl |
8. Waranti dan Sokongan
The Phomemo Q302 Portable Printer comes with a Waranti Terhad. For specific details regarding warranty coverage and duration, please refer to the warranty information provided in your product packaging or contact Phomemo customer support.
For additional support, frequently asked questions, or to explore other Phomemo products, please visit the official Phomemo Store:
Anda juga boleh mendapatkan Manual Pengguna (PDF) rasmi di sini.





