1. Pengenalan
This manual provides essential information for the proper installation, operation, and maintenance of your GreenTouch 21.5-inch Industrial Touch Screen All-in-One PC. Please read this manual thoroughly before using the device to ensure optimal performance and longevity. Keep this manual for future reference.
2. Produk Lebihview
2.1 Ciri-ciri Utama
- Sistem pengendalian: Intel Core I3 processor, 8GB DDR3 RAM, 128GB SSD, with built-in WIFI and Bluetooth capabilities.
- Teknologi Sentuhan: Advanced projected capacitive (G+G) 10-point touch solution, offering high optical clarity and durability.
- Ketahanan: Features a 3mm tempered cover glass providing front IK08 vandal-proof protection.
- Perlindungan Alam Sekitar: Sealed touch screen design prevents ingress of dirt, dust, and liquids, meeting front IP65 water-resistant requirements.
- Gred Perindustrian: Designed for commercial use, ensuring reliability and consistent performance in demanding environments.
- Pembinaan Teguh: Industrial metal case with Acrylonitrile Butadiene Styrene front case and porous heat dissipation design.
2.2 Apa yang ada di dalam Kotak
Carefully unpack the box and ensure all items are present and undamaged. If any items are missing or damaged, contact your vendor immediately.
- GreenTouch 21.5-inch Touch Screen All-in-One PC
- Penyesuai Kuasa
- Talian Kuasa
- Manual Produk (dokumen ini)

Rajah 2.2.1: Included items: Touch Screen All-in-One PC, Power Adapter, Power Line, and Product Manual.

Rajah 2.2.2: Depan dan belakang view of the GreenTouch 21.5-inch Industrial Touch Screen All-in-One PC.
3. Arahan Persediaan
3.1 Pemasangan Fizikal
The GreenTouch All-in-One PC is designed for open frame integration. Ensure the mounting surface is stable and capable of supporting the device's weight. Use appropriate screws and mounting hardware (not included) to secure the unit through the designated mounting holes on the frame.

Rajah 3.1.1: Industrial metal case and heat dissipation features for integration.
3.2 Kuasa Penyambung
- Connect the power adapter to the DC 12V IN port on the rear of the device.
- Plug the power line into the power adapter.
- Connect the power line to a suitable electrical outlet.
3.3 But Awal
Once power is connected, the device should automatically power on or can be turned on using the power button (if available). The pre-installed Windows 10 operating system will begin to load.

Rajah 3.3.1: Windows 10 operating system interface upon successful boot-up.
3.4 Sambungan persisian
The device offers various ports for connecting peripherals:
- Port USB: For keyboards, mice, external storage, etc.
- Port LAN: Untuk sambungan rangkaian berwayar.
- VGA/HDMI: For external display output (if applicable).
- Pelabuhan COM: For industrial serial communication.
- Audio Masuk/Keluar: For audio devices.
4. Arahan Operasi
4.1 Operasi Skrin Sentuh
The device features a 10-point projected capacitive touch screen. Use your finger or a compatible stylus for interaction. Common gestures include:
- Ketik: Setara dengan satu klik tetikus.
- Ketik dua kali: Setara dengan klik dua kali.
- Tekan dan Tahan: Setara dengan klik kanan.
- Seret: Move items or scroll.
- Cubit-untuk-Zum: Gunakan dua jari untuk mengezum masuk atau keluar.

Rajah 4.1.1: Screen quality features for optimal touch interaction.
4.2 Operating System (Windows 10)
The device comes with Windows 10 pre-installed. Familiarize yourself with the Windows 10 interface for navigation, application management, and system settings. Regular Windows updates are recommended for security and performance.
4.3 Network and Connectivity
- Wi-Fi: To connect to a wireless network, go to Windows Settings > Network & Internet > Wi-Fi, and select your desired network.
- Bluetooth: Untuk memasangkan peranti Bluetooth, pergi ke Tetapan Windows > Peranti > Bluetooth & peranti lain.
- LAN berwayar: Connect an Ethernet cable to the LAN port for a stable wired network connection.
4.4 Senario Penggunaan
This industrial All-in-One PC is suitable for various applications:
- Self-service kiosks (e.g., retail, information points)
- Transportation displays
- Point-of-Sale (POS) systems
- Industrial control and monitoring

Rajah 4.4.1: Examples of multiple usage scenarios for the device.
5. Penyelenggaraan
5.1 Membersihkan Skrin
To clean the touch screen, power off the device and disconnect it from the power source. Use a soft, lint-free cloth lightly dampened with a non-abrasive, ammonia-free glass cleaner. Do not spray cleaner directly onto the screen. Avoid harsh chemicals or abrasive materials that could damage the screen surface.
5.2 Penjagaan Am
- Simpan peranti di kawasan yang mempunyai pengudaraan yang baik untuk mengelakkan terlalu panas.
- Elakkan daripada mendedahkan peranti kepada suhu yang melampau, kelembapan atau cahaya matahari langsung.
- Pastikan semua kabel disambungkan dengan selamat dan bebas daripada kerosakan.
- Regularly check for and install operating system updates.
6. Penyelesaian masalah
If you encounter issues with your GreenTouch All-in-One PC, refer to the following common troubleshooting steps:
- Tiada Kuasa: Ensure the power adapter and power line are securely connected to both the device and a working electrical outlet. Test the outlet with another device.
- Tiada Paparan: Check all power connections. If using an external display, ensure the correct input source is selected on the external monitor.
- Skrin Sentuh Tidak Responsif: Restart the device. Ensure the screen is clean and free from obstructions. If the issue persists, contact technical support.
- Isu Ketersambungan Rangkaian: For Wi-Fi, check network settings and router status. For wired LAN, ensure the Ethernet cable is properly connected and the network is active.
- Kelembapan Sistem: Close unnecessary applications. Check for background processes that may be consuming resources. Ensure sufficient free space on the SSD.
7. Spesifikasi
The following table outlines the technical specifications for the GreenTouch 21.5-inch Industrial Touch Screen All-in-One PC (Model GT-TC215):
| Ciri | Spesifikasi |
|---|---|
| Jenama | GreenTouch |
| Nombor Model | GT-TC215 |
| Saiz Skrin | 21.5 Inci |
| Resolusi Skrin Maks | 1920 x 1080 Piksel |
| Nisbah Aspek | 16:9 |
| Penerangan Permukaan Skrin | Berkilat |
| Pemproses | 1.9 GHz Intel Core i3-4030U |
| RAM | 8GB DDR3 |
| Flash Memory Size (SSD) | 128 GB |
| Kad Grafik | Bersepadu |
| Sistem Operasi | Windows 10 |
| Ketersambungan | Wi-Fi, Bluetooth, LAN, USB, COM, Audio In/Out, VGA, HDMI |
| Dimensi Produk (LxWxH) | 20.95 x 12.57 x 2.22 inci |
| warna | Hitam |
8. Waranti dan Sokongan
For warranty information and technical support, please refer to the documentation provided at the time of purchase or visit the official GreenTouch website. If you require assistance with troubleshooting or have questions regarding your device, please contact GreenTouch customer service.
Anda boleh mendapatkan maklumat lanjut dan butiran hubungan di GreenTouch Store on Amazon.