1. Pengenalan
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AVer CAM570 Video Conferencing Camera. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

Image: The AVer CAM570 Video Conferencing Camera, featuring a dual-lens design with a PTZ camera on top and an AI lens integrated into the base, which also houses the microphone array and AVer branding.
2. Ciri-ciri Utama
- 4K Dual-Lens Camera: Features a PTZ camera with 36X total zoom and an AI lens with a 95-degree Field of View (FOV).
- Audio Tracking: Three built-in voice sensors with beamforming technology track speakers up to 10 meters away.
- AI Smart Frame: Automatically adjusts camera angle and zoom to capture all meeting participants.
- Galeri Pintar: Merges close-ups and panoramic views for equitable representation in meetings.
- Gambar dalam Gambar (PIP): Offers simultaneous speaker and wide-angle views.
- Ketersambungan: USB 3.1 (Gen 1) Type B, RS232, Visca over IP.
- Keserasian: Zoom certified, works with Google Meet, Microsoft Teams, and other video conferencing platforms.
3. Apa yang ada di dalam Kotak
Upon unpacking your AVer CAM570, please verify that all components are present:
- AVer CAM570 Video Conferencing Camera
- Kabel USB
- Manual Pengguna (dokumen ini)
4. Arahan Persediaan
4.1 Penempatan Fizikal
Place the CAM570 on a stable, flat surface, such as a conference table or a dedicated camera stand. Ensure the camera has an unobstructed view of the meeting area.
4.2 Menyambungkan Kamera
- Connect the provided USB cable to the USB 3.1 Type B port on the CAM570.
- Connect the other end of the USB cable to an available USB 3.1 (or higher) port on your computer or conferencing hub.
- (Optional) For advanced control, connect an RS232 or Ethernet cable for Visca over IP to the respective ports on the camera.
- Connect the power adapter to the camera and then to a power outlet. The camera will power on automatically.
4.3 Driver Installation (Windows/macOS)
The AVer CAM570 is a plug-and-play device. Most operating systems (Windows 10/11, macOS) will automatically detect and install the necessary drivers upon connection. If prompted, allow the system to complete the driver installation.
For optimal performance and access to advanced features, download and install the latest PTZApp2 software from the official AVer webtapak: www.aver.com/download-center.
5. Mengendalikan Kamera
5.1 Operasi Asas
- Hidupkan/Mati Kuasa: The camera powers on when connected to power. Disconnect power to turn off.
- Penunjuk Status: A blue LED on the front of the base indicates the camera is active.
- Selecting as Video Source: In your video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet), select "AVer CAM570" as your camera and microphone source.
5.2 Using PTZApp2 Software
The PTZApp2 software provides comprehensive control over the CAM570's features:
- Pan, Tilt, Zoom (PTZ) Control: Manually adjust the PTZ camera's position and zoom level.
- Pengurusan Pratetap: Save and recall up to 10 camera positions for quick transitions.
- Ciri AI: Enable/disable and configure AI Smart Frame, Smart Gallery, and Audio Tracking.
- Tetapan Imej: Adjust brightness, contrast, saturation, white balance, and other image parameters.
- Kemas kini Firmware: Keep your camera's firmware up-to-date for optimal performance and new features.
5.3 Audio Tracking and Smart Frame
The CAM570 automatically focuses on active speakers and frames participants using its AI capabilities. Ensure these features are enabled in the PTZApp2 for best results.
- Audio Tracking: The PTZ camera will automatically follow the person speaking.
- AI Smart Frame: The camera dynamically adjusts its view to include all participants in the room.
- Galeri Pintar: Provides individual close-ups alongside a panoramic view, configurable via PTZApp2.
6. Penyelenggaraan
6.1 Pembersihan
- Gently wipe the camera lens with a soft, lint-free cloth specifically designed for optical surfaces. Do not use abrasive cleaners or solvents.
- Bersihkan badan kamera dengan kain kering atau sedikitamp kain lembut.
- Ensure the camera is powered off and disconnected from all cables before cleaning.
6.2 Kemas Kini Perisian Tegar
Regularly check for and install firmware updates via the AVer PTZApp2 software. Firmware updates can improve performance, add new features, and resolve potential issues.
7. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada output video |
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| Tiada input audio |
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| Ciri AI tidak berfungsi |
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| Kamera tidak dikenali oleh komputer |
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8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Model | CAM570 |
| Resolusi Skrin Maks | UHD (Ultra High Definition) |
| belakang Webresolusi cam | 8 MP |
| Kadar Bingkai | 60 fps |
| Zum | 36X Total Zoom (12x Optical + 3x Digital) |
| AI Lens FOV | 95 darjah |
| Ketersambungan | USB 3.1 (Gen 1) Type B, RS232, Visca over IP |
| Mikrofon | Integrated with beamforming technology |
| Dimensi (LxWxH) | 10.7 x 10.2 x 9.9 inci |
| Berat badan | 10.03 paun |
| warna | Hitam |
| Platform Perkakasan | PC |
9. Waranti dan Sokongan
9.1 Maklumat Waranti
Untuk maklumat jaminan terperinci, sila rujuk kad jaminan yang disertakan dengan produk anda atau lawati laman web rasmi AVer. webtapak. Terma dan syarat waranti mungkin berbeza mengikut wilayah.
9.2 Sokongan Teknikal
If you encounter any issues not covered in the troubleshooting section, or require further assistance, please contact AVer technical support:
- Sokongan AVer Webtapak: www.aver.com/support
- Maklumat Hubungan: Refer to the support section of the AVer weblaman web untuk nombor telefon dan alamat e-mel serantau.
When contacting support, please have your product model (CAM570) and serial number ready.





