1. Pengenalan
Thank you for choosing the WARMTEC EWE 2500W Electric Convector Heater. This appliance is designed to provide efficient and comfortable heating for your home. Featuring a powerful 2500W output, it is suitable for rooms up to 35 square meters. The heater includes an intuitive LCD touch screen, WiFi control via the Tuya Smart app, and an electronic thermostat for precise temperature management between 15°C and 45°C. Its IP24 protection class makes it suitable for use in bathrooms. This manual provides essential information for safe installation, operation, and maintenance of your heater.
2. Maklumat Keselamatan
Please read all safety instructions carefully before using the appliance. Failure to follow these instructions may result in electric shock, fire, or injury.
- penempatan: Ensure the heater is placed on a stable, level surface or securely mounted to a wall. Maintain adequate clearance from walls, furniture, and curtains.
- Bekalan Kuasa: Connect the heater only to a grounded electrical outlet with the correct voltage (230V / 50Hz). Do not overload the circuit.
- Pendedahan Air: The IP24 rating means it is protected against splashing water, making it suitable for bathrooms. However, do not immerse the heater in water or expose it to direct water jets.
- Perlindungan Terlalu Panas: The heater is equipped with an automatic overheating protection system. If the heater overheats, it will automatically shut off. Unplug the unit and allow it to cool before restarting.
- Perlindungan Tip-Over: For safety, the heater will automatically switch off if it is accidentally tipped over. Ensure it is placed upright on a stable surface.
- Kunci Kanak-kanak: Activate the child lock function to prevent unintended changes to settings by children.
- Aliran udara: Do not block the air inlets or outlets. Blockage can lead to overheating and damage.
- Penyelenggaraan: Always unplug the heater before cleaning or performing any maintenance.
3. Kandungan Pakej
Carefully unpack the box and ensure all items are present and undamaged. If any parts are missing or damaged, contact customer support.
- WARMTEC EWE Electric Convector Heater
- Kurungan pelekap dinding
- Screws and wall plugs for mounting
- Feet with wheels for freestanding use
- Manual Pengguna (dokumen ini)

Figure 3.1: Included accessories for installation.
4. Persediaan
The WARMTEC EWE heater offers flexible installation options: freestanding with wheels or wall-mounted.
4.1 Pemasangan Berdiri Bebas
- Carefully place the heater on its side on a soft, clean surface to avoid scratching.
- Attach the feet with wheels to the bottom of the heater using the provided screws. Ensure they are securely fastened.
- Carefully lift the heater and place it upright in your desired location. Ensure it is on a stable, level surface.

Figure 4.1: Heater with feet and wheels attached.
4.2 Pemasangan Dipasang di Dinding
- Choose a suitable wall location, ensuring adequate clearance from flammable materials and a power outlet is nearby.
- Mark the drilling points for the wall mounting brackets using the provided template or by holding the brackets against the wall.
- Drill holes at the marked points and insert the wall plugs.
- Securely attach the wall mounting brackets to the wall using the provided screws.
- Carefully hang the heater onto the wall mounting brackets, ensuring it is securely seated and level.

Figure 4.2: Heater installed as a wall-mounted unit.
5. Arahan Operasi
The WARMTEC EWE heater can be controlled via its integrated LCD touch screen or remotely using the Tuya Smart app.
5.1 Panel Kawalan Selesaiview

Figure 5.1: LCD Touch Control Panel.
The LCD display shows current temperature, time, WiFi status, and active mode. The touch buttons allow you to:
- Butang kuasa (U): Hidupkan/MATI pemanas.
- Anak Panah Atas/Bawah (^ / v): Adjust the target temperature (15°C to 45°C).
- Butang Mod (⚙️): Cycle through heating modes (Comfort, Eco, Frost Protection).
- Settings Button (≡): Access advanced settings and child lock.
- Butang Pemasa (⏱️): Tetapkan pemasa untuk operasi.
5.2 WiFi Control with Tuya Smart App
The heater can be controlled remotely via your smartphone using the Tuya Smart app. This allows you to adjust settings, set schedules, and monitor the heater from anywhere.
- Muat turun aplikasi 'Tuya Smart' daripada gedung aplikasi telefon pintar anda (iOS atau Android).
- Daftar atau log masuk ke akaun Tuya Smart anda.
- Ensure your heater is powered on and the WiFi indicator on the display is blinking (if not, refer to the app's instructions for pairing mode).
- In the app, tap '+' to add a new device. Follow the on-screen instructions to connect your heater to your home WiFi network.
- Once connected, you can control all functions of the heater through the app.

Figure 5.2: Heater with WiFi connectivity.
5.3 Mod Pemanasan
- Mod Keselesaan: Maintains your set target temperature for optimal comfort.
- Mod Eko: Operates at a slightly lower temperature or reduced power to save energy while still providing warmth.
- Mod Perlindungan Fros: Maintains a minimum temperature (e.g., 5-7°C) to prevent pipes from freezing in unoccupied rooms.
5.4 Ciri Istimewa
- Fungsi Tetingkap Terbuka: The heater automatically detects a sudden drop in temperature (e.g., when a window is opened) and switches to frost protection mode to save energy. It will resume normal operation once the temperature stabilizes.
- Fungsi Memori: Sekiranya berlaku kuasa outage, the heater will automatically restart with the previously selected settings once power is restored.
- Program Mingguan: Set a customized heating schedule for each day of the week to optimize energy consumption and comfort.
6. Penyelenggaraan
Regular cleaning and maintenance will ensure the longevity and efficient operation of your WARMTEC EWE heater.
- Pembersihan: Sentiasa cabut plag pemanas dan biarkan ia sejuk sepenuhnya sebelum dibersihkan. Gunakan yang lembut, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals.
- Penyingkiran habuk: Periodically use a vacuum cleaner with a brush attachment to remove dust from the air inlets and outlets.
- Storan: Jika menyimpan pemanas untuk tempoh yang lama, pastikan ia bersih dan kering. Simpan di dalam pembungkusan asalnya di tempat yang sejuk dan kering.
7. Penyelesaian masalah
If you encounter issues with your WARMTEC EWE heater, please refer to the following common problems and solutions:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pemanas tidak dihidupkan | Tiada bekalan kuasa; Butang kuasa tidak ditekan; Suis pusing atas diaktifkan. | Check power cord connection and wall outlet; Press the power button; Ensure heater is upright on a stable surface. |
| Heater stops unexpectedly | Overheating protection activated; Tip-over protection activated; Open window function activated. | Unplug and allow to cool, check for blocked air vents; Ensure heater is upright; Close windows/doors or disable function. |
| Isu sambungan WiFi | Incorrect WiFi password; Router too far; App not configured correctly. | Verify WiFi password; Move heater closer to router; Re-follow Tuya Smart app pairing instructions. |
| Suhu tidak mencapai tahap yang ditetapkan | Room too large; Air vents blocked; Heater in Eco or Frost Protection mode. | Ensure room size is within recommended limits; Clear air vents; Switch to Comfort mode. |
If the problem persists after attempting these solutions, please contact WARMTEC customer support.
8. Spesifikasi Teknikal
| Ciri | Spesifikasi |
|---|---|
| Model | EWE 2500W |
| kuasa | 2500 W |
| Voltage | 230V / 50Hz |
| Julat Suhu | 15 - 45 °C |
| Jenis Perlindungan | IP24 |
| Kawalan | LCD Touch Screen + WiFi (Tuya Smart App) |
| Panjang Kabel | 1.60 m |
| Dimensi (W x H x D) | 100 cm x 43.5 cm x 8 cm |
| Berat badan | 9.5 kg |
| Ciri Khas | Low consumption, Electronic thermostat, Overheating protection, Tip-over protection, Child lock, Memory function, Open window function, Weekly program |
| Jenis Pemasangan | Wall mount, Floor mount (Pedestal) |
| Jenis Bilik yang Disyorkan | Bathroom, Office, Bedroom, Children's room, Living room |
9. Waranti dan Sokongan
WARMTEC products are designed for reliability and performance. This product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your packaging for specific terms and conditions, or visit the official WARMTEC weblaman web untuk maklumat jaminan terperinci.
For technical support, troubleshooting assistance, or warranty claims, please contact WARMTEC customer service through their official webtapak atau maklumat hubungan yang diberikan dalam dokumentasi produk anda.