pengenalan
Thank you for choosing the PRIME 12,000 BTU Ductless Air Conditioner and Heat Pump Mini Split system. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new unit. Please read this manual thoroughly before installation and use, and keep it for future reference.
This versatile system offers 5 modes for your comfort: Auto, Cool, Dry, Heat, and Fan. It is designed for ease of control with the included backlit LCD remote controller, ensuring optimal climate control in your space. The PRIME mini split system is engineered for energy efficiency, contributing to significant energy savings over time.
Maklumat Keselamatan
Untuk mengelakkan kecederaan pada pengguna atau orang lain dan kerosakan harta benda, arahan berikut mesti dipatuhi. Operasi yang salah kerana mengabaikan arahan boleh menyebabkan bahaya atau kerosakan.
- Pemasangan Profesional: Installation must be performed by qualified personnel in accordance with all applicable local and national codes.
- Keselamatan Elektrik: Ensure the power supply matches the unit's requirements (110/120V). Do not operate with a damaged power cord or plug. Always disconnect power before servicing.
- Penyejuk: This unit uses R410A refrigerant. Only qualified technicians should handle refrigerant.
- Pembersihan: Maintain adequate clearance around both indoor and outdoor units for proper airflow and maintenance.
- Kanak-kanak dan Haiwan Kesayangan: Keep children and pets away from the unit during operation and maintenance. Do not allow them to play with the unit or remote control.
- Bahan mudah terbakar: Do not place flammable materials or spray aerosols near the unit.
- Pendedahan Air: Do not expose the indoor unit to water. Do not wash the unit with water.
Komponen Produk
Your PRIME Mini Split system is shipped in two separate packages and includes the following main components:
- Unit Dalaman
- Unit Luar
- Full installation accessory kit with quick connector
- Backlit LCD Remote Controller
- Manual Pengguna (dokumen ini)

Image: The indoor unit (top) and outdoor unit (bottom) of the PRIME mini split air conditioner system. The indoor unit is a sleek white rectangular shape, and the outdoor unit features a protective grille over its fan and a PRIME logo.
Persediaan dan Pemasangan
Installation of a ductless mini split system requires specialized tools and knowledge. It is highly recommended that installation be performed by a certified HVAC professional to ensure proper operation, safety, and warranty validity.
Membongkar
Carefully unpack both the indoor and outdoor units. Inspect all components for any shipping damage. Report any damage to your supplier immediately. Keep all packaging materials until the unit is fully installed and tested.

Image: Several PRIME mini split air conditioner units in their original cardboard packaging, stacked in a warehouse setting. The boxes display product information and branding.
Pertimbangan Penempatan
- Unit Dalaman: Choose a location that allows for optimal air distribution throughout the room, away from direct sunlight or heat sources. Ensure sufficient space for maintenance.
- Unit Luar: Select a well-ventilated area, away from obstacles that might impede airflow. Ensure it is on a stable, level surface and has proper drainage.
Sambungan elektrik
The unit requires a 110/120V power supply. All electrical wiring must comply with local and national electrical codes. A dedicated circuit is recommended.
Sambungan Talian Penyejuk
The system includes a full installation accessory kit with a quick connector for the refrigerant lines. This simplifies the connection process, but proper vacuuming and leak testing are still crucial and should be performed by a professional.
Arahan Operasi
Your PRIME mini split system is controlled via the included backlit LCD remote controller. Familiarize yourself with the remote's buttons and display for optimal use.
Kawalan Jauh Lebihview
The remote features a clear LCD display showing current settings, temperature, and mode. Buttons are intuitively placed for easy access to various functions. Refer to the remote control's dedicated section in the full manual for a detailed button layout.
Mod Pengendalian
- Mod Auto: The unit automatically selects the appropriate operating mode (Cool, Heat, or Fan) based on the room temperature and your set temperature.
- Mod Sejuk: Provides cooling to lower the room temperature. Adjust the temperature setting to your desired comfort level.
- Mod Kering (Nyahlembap): Reduces humidity in the room without significant temperature change. Ideal for damp syarat.
- Mod Panas: Menyediakan pemanasan untuk meningkatkan suhu bilik.
- Mod Kipas: Circulates air without heating or cooling. You can select fan speed.
Pelarasan Suhu
Use the temperature up/down buttons on the remote to set your desired room temperature. The display will show the set temperature.
Kawalan Kelajuan Kipas
The unit offers three fan speeds (Low, Medium, High) and an Auto-speed setting. In Auto-speed, the unit adjusts the fan speed automatically based on the operating mode and temperature difference.
Fungsi Tidur
Activate the Sleep function for energy savings and quiet operation during nighttime hours. The unit will gradually adjust the temperature and fan speed for comfortable sleep.
Automatic Air Swing
The Automatic Air Swing feature ensures even distribution of conditioned air throughout the room by automatically moving the louver. This can be toggled on or off via the remote.

Image: The sleek white indoor unit of the PRIME mini split system, featuring a digital display showing "24" and a prominent green circular label indicating "Eco-friendly Refrigerant R410A".
Penyelenggaraan
Regular maintenance is crucial for the efficient and long-lasting operation of your PRIME mini split system. Always disconnect power to the unit before performing any maintenance.
Pembersihan Penapis
The indoor unit is equipped with washable filters. Clean these filters every two weeks or more frequently if the unit is used heavily or in dusty environments. Dirty filters can reduce efficiency and airflow.
- Buka panel hadapan unit dalaman.
- Keluarkan penapis udara.
- Basuh penapis dengan air suam dan detergen ringan. Bilas sehingga bersih.
- Benarkan penapis kering sepenuhnya di kawasan yang berlorek sebelum memasukkannya semula. Jangan terdedah kepada cahaya matahari langsung.
- Pasang semula penapis kering dan tutup panel hadapan.
Outdoor Unit Cleaning
Periodically check the outdoor unit for debris, leaves, or dirt that may accumulate on the coils or fan blades. Gently clean with a soft brush or vacuum. Do not spray water directly onto electrical components.
Penyelenggaraan Bermusim
Before the start of each cooling or heating season, it is advisable to have a qualified technician perform a comprehensive check of the system, including refrigerant levels, electrical connections, and overall performance.
Menyelesaikan masalah
Before contacting customer support, please refer to the following table for common issues and their potential solutions. Many minor problems can be resolved by the user.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak dihidupkan. | Tiada bekalan kuasa; pemutus litar terpelantik; bateri alat kawalan jauh mati. | Periksa sambungan kuasa; tetapkan semula pemutus litar; gantikan bateri alat kawalan jauh. |
| Penyejukan/pemanasan yang tidak mencukupi. | Dirty air filters; blocked outdoor unit; wrong mode selected; low refrigerant. | Clean air filters; clear obstructions from outdoor unit; select correct mode; contact professional for refrigerant check. |
| Bunyi luar biasa dari unit. | Loose parts; fan obstruction; unit not level. | Check for loose screws; remove any obstructions; ensure unit is level. If noise persists, contact service. |
| Air bocor dari unit dalaman. | Paip longkang tersumbat; pemasangan yang tidak betul. | Check and clear drain pipe; contact professional for inspection. |
Spesifikasi Teknikal
| Ciri | Spesifikasi |
|---|---|
| Nama Jenama | PRIME (Generic) |
| Model Info / Item Model Number | e2prime |
| Nombor Bahagian | 502259-444237 |
| Kapasiti Penyejukan | 12,000 BTU |
| Voltage | 110/120 Volt |
| Nisbah Kecekapan Tenaga Bermusim (SEER) | 12.6 (as per feature bullets) / 12.2 (as per specifications) |
| Tahap Kebisingan | 32 dB |
| Berat Barang | 22 pounds (likely indoor unit only, total weight is higher for two packages) |
| Capacity (Air Volume) | 550 Kaki Kubik |
| Penggunaan Tenaga Tahunan | 2800 Kilowatt Jam Setahun |
| Jenis Pemasangan | Sistem Perpecahan |
| Faktor Bentuk | Mini-Split |
| Ciri Khas | Heating And Cooling Function, Sleep Function, Automatic Air Swing, Washable Filters |
| warna | putih |
| Komponen yang Disertakan | Indoor Unit, Outdoor Unit, Full installation accessory kit with quick connector |
| Kawasan Lantai yang Disyorkan | Sehingga 600 Kaki Persegi |
| Cable Length (Refrigerant Line) | 13 Kaki |
| Dimensi Produk (Unit Dalaman) | 7"D x 30"W x 10"H |
| Penilaian Bintang BEE | 5 Bintang |
Maklumat Waranti
The PRIME Mini Split system comes with a limited warranty. Specific warranty terms, including coverage duration for parts and compressor, are typically provided with the product documentation or can be obtained from your point of purchase. Please retain your proof of purchase for warranty claims.
Note: Improper installation or unauthorized servicing may void the product warranty.
Sokongan Pelanggan
If you encounter issues that cannot be resolved using the troubleshooting guide, or if you require technical assistance or parts, please contact your retailer or the manufacturer's customer support. Have your model number (e2prime) and purchase date ready when contacting support.
For the most up-to-date contact information, please refer to the packaging or the official product webtapak.





