1. Pengenalan
Thank you for choosing the CLAGE CEX-U Electronic Instantaneous Water Heater. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your appliance. Please read these instructions carefully before installation and use, and keep them for future reference.
The CLAGE CEX-U is an electronically controlled instantaneous water heater designed for under-sink mounting in kitchens, providing hot water precisely when needed. Its compact design and accurate temperature selection ensure comfort and efficiency.
2. Arahan Keselamatan
Penting: Kegagalan mematuhi arahan keselamatan ini boleh mengakibatkan renjatan elektrik, kebakaran atau kecederaan diri.
- Pemasangan Profesional Diperlukan: The installation of this non-plug-in device must be carried out by a qualified electrician or a registered specialist in accordance with local regulations and wiring rules.
- Sambungan Elektrik: Ensure the electrical supply matches the specifications of the appliance (400 V, 11-13.5 kW). The device must be properly grounded.
- Sambungan Air: All water connections must be performed by a qualified plumber. Ensure all connections are watertight to prevent leaks.
- Suhu Operasi: The water heater delivers hot water up to 60°C. Exercise caution to prevent scalding, especially with children or individuals with reduced physical, sensory, or mental capabilities.
- Penyelenggaraan: Putuskan sambungan bekalan kuasa sebelum melakukan sebarang penyelenggaraan atau pembersihan.
- kerosakan: Do not operate the appliance if it is damaged. Contact a qualified technician for repair.
3. Produk Lebihview
The CLAGE CEX-U is an advanced electronic instantaneous water heater designed for efficient hot water supply.
Ciri-ciri Utama:
- Electronically regulated for precise temperature control.
- Pressure-resistant design, compatible with both pressure-resistant and pressure-free fittings.
- Compact dimensions for easy under-sink installation.
- Sensor button control panel with LED display for accurate temperature input between 20°C and 60°C.
- Suitable for reheating pre-heated water, such as from a solar system.
- Smart Control via Smartphone App (Special Feature).

Rajah 1: Depan view of the CLAGE CEX-U Electronic Instantaneous Water Heater, showing the LED display and sensor control buttons.
4. Persediaan dan Pemasangan
Installation of the CLAGE CEX-U must be performed by a qualified professional. This section provides general guidance.
4.1 Lokasi Pemasangan
The unit is designed for under-sink mounting. Ensure there is sufficient space for the appliance and its connections. The compact dimensions (approximately 31 x 31 x 11 cm) allow for installation under most kitchen sinks.

Rajah 2: The CLAGE CEX-U installed under a kitchen sink, illustrating its compact size (approx. 29.4 cm height, 17.7 cm width, 10.4 cm depth) and external 10 cm water connections. The image also indicates "Made in Germany".
4.2 Electrical Connection (400 V)
The appliance requires a 400 V, 3-phase electrical supply. The power setting (11 kW or 13.5 kW) is adjustable during installation. A power cable (approx. 65 cm) for a 3-phase cooker connection box is included. This connection must be made by a qualified electrician.
4.3 Sambungan Air
The CLAGE CEX-U is suitable for both pressure-resistant and pressure-free fittings. The external water connections are designed for easy installation.

Rajah 3: Installation diagram showing two configurations for the CLAGE CEX-U with a 400 V power supply. The left diagram illustrates standard installation with a pressure-free fitting. The right diagram shows installation with a pressure-resistant fitting, including a T-piece and pressure hose (supplied). Both diagrams emphasize professional installation.

Rajah 4: The CLAGE CEX-U installed discreetly under a kitchen sink, demonstrating its space-saving design. The image highlights features such as desired temperature setting via sensor buttons, no mixing with cold water, a large LED display, instant hot water without waiting, and an optional remote control.
5. Arahan Operasi
The CLAGE CEX-U features an intuitive sensor button control panel with an LED display.
5.1 Pemilihan Suhu
- Pastikan perkakas telah dihidupkan.
- Gunakan + dan - sensor buttons on the control panel to adjust the desired water temperature. The LED display will show the selected temperature.
- The temperature can be set accurately between 20°C and 60°C.
- Once the desired temperature is set, open the hot water tap. The unit will instantly heat the water to the selected temperature.
5.2 Smart Control (Optional)
If your model includes the Smart Control feature, you can manage settings via a smartphone application. Refer to the separate Smart Control manual or app instructions for detailed usage.
6. Penyelenggaraan
Penyelenggaraan berkala memastikan jangka hayat dan operasi pemanas air anda yang cekap. Sentiasa putuskan bekalan kuasa sebelum melakukan sebarang penyelenggaraan.
6.1 Membersihkan Bahagian Luar
- Lap bahagian luar casing dengan lembut, damp kain.
- Jangan gunakan pembersih yang melelas, pelarut atau bahan kimia yang keras, kerana ini boleh merosakkan permukaan.
6.2 Penyahkelasan
In areas with hard water, limescale can build up inside the appliance, affecting performance. Descaling should be performed by a qualified technician. The frequency depends on water hardness and usage.
6.3 Pemeriksaan Am
Periodically check for any signs of leaks or unusual noises. If any issues are detected, contact a qualified service technician immediately.
7. Penyelesaian masalah
Sebelum menghubungi perkhidmatan pelanggan, sila semak isu biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada air panas | No power supply; Water supply off; Appliance fault. | Check circuit breaker; Ensure water valve is open; Contact service technician. |
| Air tidak cukup panas | Temperature setting too low; High flow rate; Limescale buildup. | Increase temperature setting; Reduce water flow; Contact technician for descaling. |
| Air terlalu panas | Tetapan suhu terlalu tinggi. | Kurangkan tetapan suhu. |
| Kebocoran | Sambungan longgar; Pengedap rosak. | Immediately turn off water supply and power; Contact a qualified plumber. |
For issues not listed here or if solutions do not resolve the problem, please contact CLAGE customer support or a qualified service technician.
8. Spesifikasi
Detailed technical specifications for the CLAGE CEX-U Electronic Instantaneous Water Heater.
| Ciri | Perincian |
|---|---|
| Jenama | CLAGE |
| Nombor Model | 2400-26413 |
| warna | putih |
| Dimensi Produk (L x W x H) | 31 x 31 x 11 cm |
| Berat Barang | 3.18 Kilogram |
| Kuasa / Wattage | 11-13.5 kW (adjustable), 13500 watts (max) |
| Sumber Kuasa | Electric (400 V) |
| bahan | plastik |
| Kelas Kecekapan Tenaga | A+ to F |
| Ciri Khas | Smart Control via Smartphone App |
| Kadar Aliran Maksimum | 13.5 Liter Seminit |
| Suhu Maksimum | 60 Darjah Celsius |
9. Waranti dan Sokongan
For warranty information, technical support, or service requests, please refer to the warranty card included with your product or visit the official CLAGE website. Ensure you have your model number (CEX-U, 2400-26413) and purchase date available when contacting support.





