1. Pengenalan
This manual provides essential instructions for the installation, operation, and maintenance of the DEYE SUN-12K-SG04LP3-EU Three-Phase Hybrid Inverter. Please read this manual thoroughly before installation and operation to ensure proper use and to prevent damage to the device or injury to personnel. Keep this manual for future reference.

Rajah 1: DEYE SUN-12K-SG04LP3-EU Hybrid Inverter and included accessories. This image displays the main inverter unit along with various cables, connectors, and current transformers that are part of the product package.
2. Arahan Keselamatan
Sentiasa patuhi langkah berjaga-jaga keselamatan berikut untuk mengurangkan risiko renjatan elektrik, kebakaran atau kecederaan:
- Pemasangan dan penyelenggaraan mesti dilakukan oleh kakitangan yang berkelayakan sahaja.
- Ensure the inverter is disconnected from all power sources (PV array, battery, grid) before performing any service or maintenance.
- Jangan kendalikan inverter jika ia rosak atau kelihatan tidak berfungsi.
- Do not attempt to repair the inverter yourself. Contact authorized service personnel.
- Jauhkan kanak-kanak daripada penyongsang.
- The inverter can reach high temperatures during operation. Avoid touching it directly.
- Pastikan pengudaraan yang betul di sekeliling penyongsang untuk mengelakkan terlalu panas.
3. Produk Lebihview
The DEYE SUN-12K-SG04LP3-EU is a three-phase hybrid inverter designed for solar energy systems. It features two Maximum Power Point Trackers (MPPTs), a WLAN module for monitoring, and an IP65 rating for outdoor installation. It supports low-voltage 48V batteries and offers flexible DC/AC coupling options.
3.1 Ciri-ciri Utama
- 12 kW Three-Phase Hybrid Inverter
- 48 V Vol Rendahtage Battery Compatibility (Lead-Acid or Lithium-Ion)
- Two MPPTs for optimized solar energy harvesting
- Integrated WLAN module for remote monitoring
- IP65 protection rating for outdoor use
- Supports three-phase unbalanced output
- Equipped with CAN (x2) and RS485 (x1) ports for BMS and parallel communication
- Smart Load application and Grid-Peak-Shave function
3.2 Skop Penyampaian

Rajah 2: Components included in the DEYE SUN-12K-SG04LP3-EU package. This image shows the various accessories such as communication cables, DC connectors, current transformers, and the user manual that come with the inverter.
Verify that all components listed below are present in the package:
- DEYE SUN-12K-SG04LP3-EU Hybrid Inverter Unit
- Modul WLAN
- Manual Pengguna
- Pendakap Pemasangan
- Communication Cables (e.g., Ethernet, RS485)
- Penyambung DC
- Pengubah Arus (CT)
- Penderia Suhu
4. Persediaan dan Pemasangan
Proper installation is crucial for the safe and efficient operation of the inverter. Follow these steps carefully.
4.1 Pemilihan Tapak
- Install the inverter in a well-ventilated area, away from direct sunlight, rain, and dust.
- Ensure the ambient temperature is within the operating range (-40 °C to 60 °C).
- Maintain adequate clearance around the inverter for heat dissipation.
- The inverter is IP65 rated, allowing for outdoor installation, but protection from extreme weather is recommended.
4.2 Memasang Penyongsang
The inverter is designed for wall mounting.
- Use the provided mounting bracket as a template to mark drilling points on the wall.
- Gerudi lubang dan masukkan palam dinding yang sesuai.
- Pasangkan pendakap pemasangan ke dinding.
- Carefully lift the inverter and hang it onto the mounting bracket.
- Secure the inverter to the bracket using the provided screws.

Rajah 3: Atas view of the inverter showing mounting points for wall installation. This image highlights the design features that facilitate easy and flexible installation of the unit on a wall.
4.3 Sambungan Elektrik
All electrical connections must comply with local electrical codes and standards.

Rajah 4: Bawah view of the DEYE inverter, illustrating all connection ports. This includes battery connections, communication ports (CAN, RS485), PV input, grid connection, load connection, and generator/smart load ports.
- Sambungan Input PV: Connect the DC cables from the solar array to the PV input terminals (DC1, DC2). Ensure correct polarity. The inverter has 2 MPPTs.
- Sambungan Bateri: Connect the battery cables to the BATTERY terminals. The inverter supports 48V low-voltage batteries (Lead-Acid or Lithium-Ion). Ensure correct polarity.
- Sambungan Grid AC: Connect the AC grid cables to the GRID terminals. This is a three-phase inverter.
- Muatkan Sambungan: Connect the load cables to the LOAD terminals.
- Generator/Smart Load Connection: If applicable, connect the generator or smart load to the GEN terminals.
- Pelabuhan Komunikasi: Connect BMS (Battery Management System) via CAN (COM1, COM2) or RS485 (COM3) ports. An RS232 port is also available for remote control.
- Modul WLAN: Insert the WLAN module into its designated port for remote monitoring capabilities.
- Penderia Suhu: Connect the external temperature sensor.
Nota: The inverter supports parallel connection of up to 10 units for increased capacity.
5. Arahan Operasi
This section details the startup procedure and basic operation of the DEYE Hybrid Inverter.
5.1 Permulaan Awal
- After all electrical connections are securely made, switch on the DC switch located on the side of the inverter.
- Switch on the AC breaker from the grid side.
- Inverter akan melakukan ujian kendiri dan kemudian memulakan operasi.

Rajah 5: A hand operating the ON/OFF and DC switch on the side of the inverter. This switch controls the power flow and is essential for safe startup and shutdown procedures.
5.2 Paparan dan Antara Muka
The inverter features an intuitive touchscreen interface for monitoring and configuration.

Rajah 6: jarak dekat view of the inverter's touchscreen display. This interface provides real-time operational data, status indicators (AC, DC, Normal, Alarm), and navigation buttons (Up, Down, Esc, Enter) for system control and monitoring.
- Petunjuk Status: AC, DC, Normal, Alarm LEDs indicate the current operational status.
- Butang Navigasi: Use "Up", "Down", "Esc", and "Enter" buttons to navigate through menus and adjust settings.
- Data masa nyata: The display shows real-time power flow, battery status, and grid interaction.

Rajah 7: A hand interacting with the inverter's intelligent solar control display. This demonstrates the user-friendly interface for managing solar power and maximizing system efficiency.
5.3 Operating Modes and Settings
The inverter offers various operating modes and configurable settings, including:
- Battery Charge/Discharge: Configure up to 6 periods for charging and discharging the battery.
- Grid-Tie Mode: Injects excess solar power into the grid.
- Mod Luar Grid: Provides power to loads from PV and battery during grid outages.
- Smart Load Function: Manages connected loads intelligently.
- Grid-Peak-Shave Function: Optimizes energy usage to reduce peak demand from the grid.
Refer to the detailed sections in the full user manual for specific parameter settings and advanced configurations.
5.4 Platform Pemantauan Pintar
The integrated WLAN module allows connection to the Deye intelligent monitoring platform. This platform enables:
- Remote shutdown in case of emergencies.
- Remote parameter adjustment.
- Remote firmware updates.
- Real-time performance monitoring of the PV system.
6. Penyelenggaraan
Penyelenggaraan berkala memastikan jangka hayat dan prestasi optimum inverter anda.
- Pembersihan: Periodically clean the inverter's exterior to remove dust and debris. Ensure ventilation openings are clear. Use a soft, dry cloth. Do not use liquid cleaners.
- Pemeriksaan: Regularly check all electrical connections for tightness and signs of corrosion or damage. Inspect cables for wear and tear.
- Pengudaraan: Ensure that the area around the inverter remains clear to allow for proper airflow and cooling.
- Kemas kini Firmware: Keep the inverter's firmware updated through the smart monitoring platform to benefit from performance improvements and new features.
Amaran: Putuskan sambungan semua sumber kuasa sebelum melakukan sebarang penyelenggaraan atau pembersihan.
7. Penyelesaian masalah
This section provides solutions for common issues you might encounter. For more complex problems, contact technical support.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Inverter tidak dihidupkan | DC switch off, AC breaker off, no PV input, battery disconnected/low voltage | Check DC switch, AC breaker, PV connections, and battery voltage. |
| Tiada output kuasa | Grid disconnected, overload, inverter fault | Check grid connection, reduce load, check display for error codes. |
| WLAN connection issues | Incorrect network settings, weak signal, module not inserted correctly | Verify WLAN settings, ensure strong signal, reinsert WLAN module. |
| Battery not charging/discharging | Incorrect battery settings, BMS communication error, battery fault | Check battery type and settings, verify BMS connection, inspect battery. |
8. Spesifikasi Teknikal
The following table provides detailed technical specifications for the DEYE SUN-12K-SG04LP3-EU Hybrid Inverter.

Rajah 8: A detailed table outlining the technical specifications of the DEYE Hybrid Inverter. This includes data on battery input, PV input, AC output, efficiency, protection, and general characteristics.
| Parameter | Nilai |
|---|---|
| Model | SUN-12K-SG04LP3-EU |
| Fasa-fasa | Tiga fasa |
| External AC Output Power | 12000 W |
| Kuasa Input DC (Maks) | 15600 W |
| MPPT | 2 |
| Bateri Voltage | 40 V - 60 V (48 V nominal) |
| Jenis Bateri | Lead-Acid or Lithium-Ion |
| Maks. Arus Caj/Nyahcas | 240 A |
| Kelas Perlindungan | IP65 |
| Suhu Operasi | -40 °C hingga 60 °C |
| Dimensi (L x W x H) | 42.2 cm x 69.9 cm x 27.9 cm |
| Berat badan | 33.6 kg |
| Sambungan Selari | Maks. 10 unit |
9. Waranti dan Sokongan
DEYE provides a comprehensive warranty for its products.

Rajah 9: The DEYE Hybrid Inverter displayed with a badge indicating a 10-year warranty, signifying product quality and reliability.
- Tempoh Waranti: The DEYE SUN-12K-SG04LP3-EU Hybrid Inverter comes with a 10-year warranty. Please refer to the official warranty document for detailed terms and conditions.
- Sokongan Teknikal: For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your local DEYE distributor or visit the official DEYE webtapak untuk maklumat hubungan sokongan.
- Kemas Kini Perisian: Guaranteed software updates are available for the product.