1. Pengenalan
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Dell OptiPlex 7020 MFF Mini Desktop. Please read this manual thoroughly before using the device to ensure proper functionality and longevity.
The Dell OptiPlex 7020 MFF is a compact and powerful business computer designed for efficiency and productivity. It features a 14th Gen Intel Core i5-14500T processor, 16GB DDR5 RAM, and a 512GB PCIe NVMe SSD, running on Windows 11 Pro. Its micro form factor allows for versatile placement, including mounting behind compatible monitors.
2. Apa yang ada di dalam Kotak
Sahkan bahawa semua item terdapat dalam pembungkusan:
- Dell OptiPlex 7020 MFF Mini Desktop
- Papan Kekunci Berwayar
- Tetikus Berwayar
- Power Adapter (90 W AC adapter, 7.4 mm barrel)
- AZ-XUT Cable
3. Ciri-ciri Produk
The OptiPlex 7020 MFF Mini Desktop offers a robust set of features for business and productivity:
- Pemproses: 14th Gen Intel Core i5-14500T (14 cores, 20 threads, up to 4.60 GHz Turbo)
- Ingatan: 16GB DDR5 RAM
- Storan: 512GB M.2 PCIe NVMe SSD
- Grafik: Grafik Intel UHD 770
- Sistem pengendalian: Windows 11 Pro
- Kesambungan Tanpa Wayar: Intel Wi-Fi 6E AX211 (2x2, 802.11ax) and Bluetooth
- Sokongan Paparan: Supports up to 3 simultaneous displays with 4K resolution via 2 DisplayPorts 1.4a and 1 HDMI 1.4b port.
- Reka bentuk padat: Micro Form Factor (MFF) for space-saving deployment.

Imej: Selesaiview of the Dell OptiPlex 7020 MFF's core components and capabilities, including Intel Core i5-14500T CPU, Intel UHD Graphics 770, DDR5 RAM, PCIe NVMe SSD, LAN, Wi-Fi 6E + Bluetooth, wired keyboard and mouse, 4-screen display support, and Windows 11 Pro operating system.
4. Pelabuhan dan Penyambung
4.1 Front Ports

Image: Diagram illustrating the front ports of the Dell OptiPlex 7020 MFF. Numbered labels indicate: 1. Power Button, 2. Storage Activity Light, 3. Universal Audio Port, 4. USB 3.2 Gen 1 Type-A Port, 5. USB 3.2 Gen 2x2 Type-C Port.
- 1. Butang Kuasa: Untuk menghidupkan atau mematikan sistem.
- 2. Storage Activity Light: Indicates hard drive or SSD activity.
- 3. Universal Audio Jack: For connecting headphones or a headset.
- 4. USB 3.2 Gen 1 (5 Gbps) Type-A Port with PowerShare: For connecting USB devices and charging compatible devices.
- 5. USB 3.2 Gen 2x2 (10 Gbps) Type-C Port: For high-speed data transfer and connecting USB-C devices.
4.2 Port Belakang

Image: Diagram illustrating the rear ports of the Dell OptiPlex 7020 MFF. Numbered labels indicate: 7. RJ-45 Ethernet Port, 8. DisplayPort 1.4a, 9. USB 2.0 Type-A with SmartPower On, 10. USB 2.0 Type-A, 11. 2x USB 3.2 Type-A Gen 1, 12. Kensington Security Cable Slot and Padlock Ring, 13. HDMI 1.4b, 14. DisplayPort 1.4a, 15. Power Connector.
- 7. RJ-45 Ethernet Port: Untuk sambungan rangkaian berwayar.
- 8. DisplayPort 1.4a: For connecting a display.
- 9. USB 2.0 Type-A Port (480 Mbps) with SmartPower On: For connecting USB devices, supports SmartPower On feature.
- 10. USB 2.0 Type-A Port (480 Mbps): Untuk menyambungkan peranti USB.
- 11. 2x USB 3.2 Type-A Gen 1 (5 Gbps) Ports: Untuk menyambungkan peranti USB.
- 12. Kensington Security Cable Slot and Padlock Ring: Untuk keselamatan fizikal.
- 13. HDMI 1.4b Port: For connecting a display.
- 14. DisplayPort 1.4a: For connecting a display.
- 15. Power Adapter Port: Untuk menyambungkan penyesuai kuasa AC.
5. Persediaan
Follow these steps to set up your Dell OptiPlex 7020 MFF Mini Desktop:
- Buka pembungkusan Sistem: Tanggalkan komputer dan semua aksesori daripada pembungkusan dengan berhati-hati.
- Sambung Peranti:
- Connect the wired keyboard and mouse to the available USB ports (preferably USB 2.0 or 3.2 Type-A ports).
- Connect your monitor(s) to the DisplayPort 1.4a and/or HDMI 1.4b ports. The system supports up to three displays simultaneously.
- If using a wired network, connect an Ethernet cable to the RJ-45 port.
- Connect any other USB devices (e.g., external hard drives, printers) to the appropriate USB ports.
- Sambungkan Kuasa: Connect the power adapter to the power adapter port on the rear of the computer, then plug the power cable into an electrical outlet.
- Hidupkan kuasa: Press the power button on the front of the computer. The system will boot up.
- Persediaan Windows Awal: Follow the on-screen instructions to complete the Windows 11 Pro setup, including language, region, network connection (if not wired), and user account creation.

Imej: Depan view of the Dell OptiPlex 7020 MFF Mini Desktop, showing the power button, storage activity light, audio jack, and USB ports.
6. Arahan Operasi
6.1 Pengurusan Kuasa
- Menghidupkan: Tekan butang kuasa sekali.
- Tutup: Click the Start button in Windows, then Power > Shut down.
- Memulakan semula: Click the Start button in Windows, then Power > Restart.
- Mod tidur: Click the Start button in Windows, then Power > Sleep.
6.2 Tatarajah Paparan
To configure multiple displays or adjust display settings in Windows 11 Pro:
- Klik kanan pada kawasan kosong desktop dan pilih "Tetapan paparan."
- In the Display settings window, you can detect, identify, and arrange your displays.
- Adjust resolution, orientation, and scaling as needed for each monitor.
6.3 Kesambungan Rangkaian
- Sambungan Berwayar: If an Ethernet cable is connected, the system should automatically establish a wired network connection.
- Wireless Connection (Wi-Fi 6E):
- Klik ikon Wi-Fi dalam bar tugas.
- Pilih rangkaian Wi-Fi yang anda inginkan daripada senarai.
- Enter the network security key (password) if prompted, then click "Connect."
- Bluetooth: To pair Bluetooth devices, go to Settings > Bluetooth & devices, and ensure Bluetooth is turned on.
7. Penyelenggaraan
Regular maintenance helps ensure the optimal performance and longevity of your Dell OptiPlex 7020 MFF:
- Pastikan ia bersih: Regularly clean the exterior of the computer with a soft, dry cloth. Use compressed air to gently clear dust from vents to prevent overheating. Ensure the system is powered off and unplugged before cleaning.
- Kemas Kini Perisian: Keep your Windows operating system and drivers updated. Windows Update can be accessed via Settings > Windows Update. Dell also provides driver updates on its official support webtapak.
- Perlindungan Antivirus: Ensure your system has up-to-date antivirus software to protect against malware and viruses.
- Sandaran Data: Kerap membuat sandaran data penting ke pemacu luaran atau storan awan untuk mengelakkan kehilangan data.
- Pengudaraan yang Betul: Ensure the computer is placed in a location with adequate airflow and that its vents are not obstructed.
8. Penyelesaian masalah
Bahagian ini menangani isu biasa yang mungkin anda hadapi:
8.1 Tiada Kuasa
- Ensure the power adapter is securely connected to both the computer and a working electrical outlet.
- Sahkan alur keluar kuasa berfungsi dengan memasang peranti lain.
- Periksa penyesuai kuasa untuk sebarang kerosakan yang boleh dilihat.
8.2 Tiada Paparan
- Ensure the monitor is powered on and the video cable (DisplayPort or HDMI) is securely connected to both the computer and the monitor.
- Try connecting the monitor to a different video port on the computer, if available.
- Test the monitor with another device or use a different cable if possible.
8.3 Isu Ketersambungan Rangkaian
- Berwayar: Check if the Ethernet cable is properly connected. Verify your router/modem is working correctly.
- wayarles: Ensure Wi-Fi is enabled in Windows settings. Confirm you are connected to the correct network and have entered the password correctly. Restart your router/modem.
8.4 System Slowdown
- Check Task Manager (Ctrl+Shift+Esc) for applications consuming excessive CPU or RAM.
- Pastikan Windows dan pemacu dikemas kini.
- Run a disk cleanup and defragmentation (for HDDs, not necessary for SSDs).
- Imbas untuk perisian hasad atau virus.
9. Spesifikasi Teknikal
Detailed specifications for the Dell OptiPlex 7020 MFF Mini Desktop:
| Komponen | Spesifikasi |
|---|---|
| Faktor Bentuk | Micro Form Factor (MFF) |
| Pemproses | 14th Gen Intel Core i5-14500T (14 Cores, 20 Threads, 1.60 GHz to 4.60 GHz Turbo, 24 MB Cache, 35W) |
| Sistem Operasi | Windows 11 Pro |
| Memori (RAM) | 16GB DDR5 RAM |
| Penyimpanan | 512GB M.2 PCIe NVMe SSD |
| Grafik | Intel UHD Graphics 770 (Bersepadu) |
| Tanpa wayar | Intel Wi-Fi 6E AX211, 2x2, 802.11ax, Bluetooth |
| Ethernet | 1x RJ-45 Port |
| Pelabuhan Depan | 1x USB 3.2 Gen 1 Type-A (with PowerShare), 1x USB 3.2 Gen 2x2 Type-C, 1x Universal Audio Jack |
| Pelabuhan Belakang | 2x USB 2.0 Type-A (1 with SmartPower On), 2x USB 3.2 Type-A Gen 1, 2x DisplayPort 1.4a, 1x HDMI 1.4b, 1x Power Adapter Port |
| Output Video | Max Screen Resolution: 3840x2160 |
| Bekalan Kuasa | Penyesuai AC 90 W, tong 7.4 mm |
| Dimensi (WxDxH) | 1.42 in. (36 mm) x 7.01 in. (178 mm) x 7.17 in. (182 mm) |
| Berat badan | 2.41 lb (1.09 kg) minimum |
9.1 Dimensi dan Berat

Image: Diagram illustrating the dimensions and weight of the Dell OptiPlex 7020 MFF. Labels indicate: 1. Height: 7.17 in. (182 mm), 2. Depth: 7.01 in. (178 mm), 3. Width: 1.42 in. (36 mm). Minimum weight: 2.41 lb (1.09 kg), Maximum weight: 2.95 lb (1.34 kg).
10. Waranti dan Sokongan
For warranty information, please refer to the documentation included with your Dell OptiPlex 7020 MFF Mini Desktop or visit the official Dell support website. Dell provides various support resources, including drivers, manuals, and troubleshooting guides.
You can typically find support by visiting www.dell.com/support and entering your service tag or product model.





