1. Pengenalan
This user manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-58 58mm Direct Thermal Printer. This device is designed for efficient receipt printing with both USB and Bluetooth connectivity options, suitable for various desktop applications.

Figure 1: Everycom EC-58 Direct Thermal Printer (Front View)
This image displays the Everycom EC-58 Direct Thermal Printer from a front-top perspective. The printer is black with the "EVERYCOM" logo visible on the top cover. It features a compact design, indicating its suitability for desktop use.
2. Kandungan Pakej
Sila sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda:
- 1 x Everycom EC-58 58mm Direct Thermal Printer
- 1 x Sample Roll Paper
- 1 x CD-ROM Drivers
- 1 x Manual Pengguna
- 1 x Kabel USB
- 1 x Kabel Kuasa
- 1 x Paper Roll Accessory (often a core or holder)

Rajah 2: Aksesori yang Disertakan
This image shows the Everycom EC-58 printer alongside its standard accessories. These include the printer unit, a brown cardboard box, a user manual, a CD-ROM for drivers, a USB cable, a power cable, and a gold-colored paper roll accessory.
3. Produk Lebihview
Familiarize yourself with the main components of the Everycom EC-58 printer.
3.1 Depan dan Atas View

Figure 3: Printer Top View (Buka)
This image shows the Everycom EC-58 printer with its top cover open, revealing the paper roll compartment and the thermal print head. This view is essential for understanding how to load thermal paper rolls.
3.2 Sambungan Panel Belakang

Rajah 4: Sambungan Panel Belakang
The rear panel of the Everycom EC-58 printer features three main ports: a power cable input, a USB cable port for PC connection, and a cash drawer cable port for integration with a cash drawer system.
4. Panduan Persediaan
4.1 Memuatkan Kertas Terma
- Open the top cover of the printer by pressing the release latch (if present) or gently lifting the cover. Refer to Figure 3.
- Insert the 58mm thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge extends out of the printer's paper exit slot.
- Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.
4.2 Menyambungkan Pencetak
- Sambungan Kuasa: Connect the power cable to the printer's power input port and then to a power outlet.
- Sambungan USB: For PC connectivity, connect one end of the USB cable to the printer's USB port and the other end to an available USB port on your computer.
- Sambungan Laci Tunai: If using a cash drawer, connect the cash drawer cable to the designated port on the printer.
4.3 Pemasangan Pemandu
For USB connectivity with a computer, driver installation is required. Use the provided CD-ROM or download the latest drivers from the Everycom official website. Follow the on-screen instructions for installation. The printer supports Windows 10 and other Windows operating systems.
5. Arahan Operasi
5.1 Printing via USB
- Ensure the printer is powered on and connected to your PC via USB.
- Verify that the printer drivers are correctly installed on your Windows PC.
- From your application (e.g., billing software, text editor), select the Everycom EC-58 printer from the print dialogue.
- Mulakan arahan cetak.
5.2 Printing via Bluetooth
The Everycom EC-58 supports Bluetooth connectivity for Android devices and Windows 11. For Android, ensure your billing application has integrated the necessary SDK for printing. For Windows, ensure Bluetooth is enabled and the printer is paired.
- Ensure the printer is powered on and its Bluetooth function is active.
- On your device (Android phone/tablet or Windows PC), search for available Bluetooth devices and select "EC-58" or a similar identifier.
- Pair the device. A PIN (often 0000 or 1234) may be required.
- From your compatible application, select the paired Bluetooth printer and send the print job.
Nota: For iOS devices (iPhone/iPad), direct Bluetooth printing may require specific application integration (SDK) and might not be universally supported without custom development, as noted by some users.
6. Penyelenggaraan
6.1 Membersihkan Pencetak
- Ensure the printer is powered off and unplugged before cleaning.
- Gunakan kain lembut yang tidak berbulu dampened with water or isopropyl alcohol to clean the exterior of the printer.
- To clean the thermal print head, use a specialized thermal printer cleaning pen or a cotton swab lightly dampdicairkan dengan alkohol isopropil. Lap permukaan kepala cetak dengan lembut. Biarkan ia kering sepenuhnya sebelum digunakan.
- Buang habuk atau serpihan kertas secara berkala dari laluan kertas.
6.2 Penggantian Gulungan Kertas
Replace the thermal paper roll when it runs out or when print quality degrades. Follow the steps outlined in Section 4.1.
7. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak dihidupkan. | Kabel kuasa tidak disambungkan atau isu salur keluar kuasa. | Ensure power cable is securely connected to both printer and power outlet. Test the outlet with another device. |
| Tiada output cetakan. | Paper jam, out of paper, incorrect driver, or wrong printer selected. | Check for paper jams and clear them. Replace paper roll. Verify driver installation and ensure the correct printer is selected in your application. |
| Kualiti cetakan buruk. | Dirty print head, low quality paper, or incorrect settings. | Clean the thermal print head (refer to Section 6.1). Use high-quality thermal paper. Check print settings in your application. |
| Isu sambungan Bluetooth. | Printer not discoverable, incorrect pairing, or device incompatibility. | Ensure printer Bluetooth is active. Re-pair the device. For desktop Bluetooth, contact support for port settings if needed. Note potential iOS compatibility limitations. |
| Laci tunai tidak boleh dibuka. | Cable not connected, software command issue. | Ensure cash drawer cable is securely connected. Verify that your software is sending the correct command to open the drawer. |
8. Spesifikasi
| Jenama | Everycom |
| Nombor Model | EC-H58_BLTH |
| Teknologi Ketersambungan | Bluetooth, USB |
| Resolusi | 203 x 203 DPI |
| Keserasian Sistem Pengendalian | Windows 10 (and other Windows versions), Android (via SDK integration) |
| Peranti Serasi | PC |
| Ciri Khas | Ringan, Mudah Alih |
| Berat Barang | 800 g |
| Dimensi Produk (LxWxH) | 18 x 13 x 10 cm |
| Komponen yang Disertakan | 1 x Everycom EC-58 58mm (2 Inches) Direct Thermal Printer |
9. Maklumat Waranti
The Everycom EC-58 Direct Thermal Printer comes with a Waranti 1 tahun valid across India. Please retain your purchase receipt for warranty claims.
10. Sokongan Pelanggan
For any technical assistance, troubleshooting, or warranty inquiries, please contact Everycom Customer Care:
- Nombor Bebas Tol: 1800 121 4480
- Customer Support Working Hours: Monday - Saturday, 10:00 AM - 6:30 PM (IST), except on public holidays.

Figure 5: Customer Support Details
This image provides the Everycom customer service toll-free number (1800 121 4480) and working hours (Mon-Sat 10:00-18:30, except public holidays). It features an illustration of a customer service representative at a desk with a headset.





