DIHOOM BC13 3MP WiFi Outdoor Security Camera User Manual

1. Pengenalan

This manual provides detailed instructions for the installation, operation, and maintenance of your DIHOOM BC13 3MP WiFi Outdoor Security Camera. This camera is designed to provide reliable surveillance with features such as 3-megapixel resolution, full-color night vision, AI-powered human and face detection, two-way audio, and IP65 weather resistance. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

2. Kandungan Pakej

Sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda:

• 1 x DIHOOM BC13 3MP WiFi Outdoor Security Camera (with 10400 mAh battery)
• 1 x Manual Pengguna
• 1 x Mounting Bracket with Screw Set
• 1 x Kabel Pengecas USB Jenis-C
• 1 x Kad Waranti

3. Produk Lebihview

Biasakan diri anda dengan komponen kamera.

The DIHOOM BC13 camera features a cylindrical design with dual antennas for enhanced Wi-Fi connectivity. It is designed for outdoor installation.

• Kanta Kamera: Tangkap video footage.
• Lampu sorot: Provide illumination for color night vision and act as a deterrent.
• LED inframerah: Enable black and white night vision.
• mikrofon: Merakam audio untuk komunikasi dan rakaman dua hala.
• Penceramah: Mengeluarkan audio untuk komunikasi dua hala dan penggera.
• Dual 5dBi Antennas: Enhance Wi-Fi signal reception for stable connectivity.
• Pangkalan Pemasangan: Untuk pemasangan yang selamat pada dinding atau siling.
• Port USB Jenis-C: Untuk mengecas bateri dalaman.
• Slot Kad Mikro SD: Untuk storan video tempatan (menyokong sehingga 128GB).
• Butang Tetapkan Semula: Digunakan untuk menetapkan semula kamera kepada tetapan kilang.

4. Persediaan

4.1 Muat Turun Apl dan Pendaftaran Akaun

1. Download the "Eseecloud" app from your smartphone's app store (iOS App Store or Google Play Store).
2. Open the app and follow the on-screen instructions to register a new account.
3. Log masuk ke akaun yang baru dibuat.

4.2 Initial Camera Pairing (Wi-Fi Connection)

1. Ensure the camera is fully charged using the provided USB Type-C cable.
2. Hidupkan kamera.
3. In the Eseecloud app, tap the "+" icon to add a new device.
4. Select the appropriate camera type (e.g., "Wireless Camera" or scan the QR code on the camera).
5. Follow the app's instructions to connect the camera to your 2.4GHz Wi-Fi network. Ensure your Wi-Fi password is correct.
6. Setelah disambungkan, anda boleh menamakan kamera anda dan mula secara langsung viewing.

4.3 Arahan Pemasangan

Featuring a 120-degree wide-angle lens, the camera provides broad coverage. The dual 5dBi antennas ensure a stable and extended Wi-Fi connection.

1. Choose a suitable outdoor location for mounting, ensuring good Wi-Fi signal strength and a clear view kawasan yang anda ingin pantau.
2. Use the mounting bracket as a template to mark the drill holes on the wall or ceiling.
3. Drill holes and insert the provided wall anchors.
4. Pasangkan pendakap pelekap pada dinding menggunakan skru.
5. Pasangkan kamera pada pendakap pelekap dan laraskan sudutnya untuk liputan optimum.
6. Ensure the camera is positioned to avoid direct sunlight or strong light sources that could affect image quality.

5. Arahan Operasi

5.1 Langsung View

Open the Eseecloud app on your smartphone. Tap on the camera's name to access the live video feed. You can switch between Standard Definition (SD) and High Definition (HD) for optimal viewberdasarkan keadaan rangkaian anda.

5.2 Audio Dua Hala

The integrated microphone and speaker enable two-way audio communication, allowing you to speak with visitors or deter intruders directly through the Eseecloud app.

Semasa dalam live view, tap the microphone icon in the app to activate two-way audio. Speak into your phone to communicate with anyone near the camera. Tap the icon again to end the conversation.

5.3 Motion Detection & AI Features

The camera's AI features can distinguish between general motion, human figures, and faces, sending specific alerts to your smartphone via the Eseecloud app. This helps reduce false alarms.

The camera is equipped with advanced AI algorithms that can differentiate between general motion, human shapes, and faces. This significantly reduces false alarms caused by pets, insects, or swaying branches. When motion, a person, or a face is detected, the camera will automatically record a video clip and send a push notification to your smartphone via the Eseecloud app. You can customize detection sensitivity and alert types within the app settings.

5.4 Mod Penglihatan Malam

This image illustrates the camera's night vision capabilities, showing both standard black and white infrared mode and the enhanced full-color night vision activated by the integrated spotlight.

The camera offers two night vision modes:

• Penglihatan Malam Inframerah (IR): Provides clear black and white video footage in complete darkness, with a range of up to 25 meters.
• Penglihatan Malam Warna Penuh: When motion is detected, the integrated spotlights activate, providing full-color video even in low-light conditions. This mode can also act as a visual deterrent.

You can configure the night vision mode preferences within the Eseecloud app.

5.5 Rakaman & Penyimpanan

The camera is equipped with a 10400 mAh rechargeable battery, providing extended operation. It supports local storage via a Micro SD card up to 128GB for recording events.

The camera supports two storage options for recorded video clips:

• Kad SD mikro: Insert a Micro SD card (up to 128GB, not included) into the designated slot on the camera. The camera will automatically record motion-triggered events to the card.
• Storan Awan: The camera supports AWS Cloud storage services. Refer to the Eseecloud app for subscription details and activation.

Video yang dirakam boleh dibuat semulaviewed and downloaded directly from the Eseecloud app.

5.6 Pengurusan Bateri

The DIHOOM BC13 camera is powered by a 10400 mAh rechargeable lithium-ion battery. A full charge can provide up to 120 days of standby time or approximately 3400 motion-triggered recordings. For continuous operation, especially in areas with frequent activity, consider connecting a compatible solar panel (sold separately). Note that solar panel efficiency may be reduced in winter conditions.

To charge the camera, connect the provided USB Type-C cable to the camera's charging port and a standard 5V/2A USB power adapter (not included).

6. Penyelenggaraan

• Pembersihan: Gently wipe the camera lens and body with a soft, dry cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive materials.
• Penjagaan Bateri: For optimal battery life, avoid fully discharging the battery frequently. Charge the camera regularly, especially if it's not connected to a solar panel.
• Kemas kini Firmware: Periodically check the Eseecloud app for available firmware updates to ensure your camera has the latest features and security enhancements.

7. Penyelesaian masalah

• Kamera tidak bersambung ke Wi-Fi:
  • Pastikan rangkaian Wi-Fi anda ialah 2.4GHz. Kamera ini tidak menyokong Wi-Fi 5GHz.
  • Sahkan kata laluan Wi-Fi adalah betul.
  • Place the camera closer to your Wi-Fi router during initial setup.
  • Reset the camera using the reset button and try pairing again.
• Penggera palsu yang kerap:
  • Adjust the motion detection sensitivity in the Eseecloud app.
  • Ensure AI human/face detection is enabled to filter out non-human movements.
  • Avoid pointing the camera at areas with constant movement (e.g., busy roads, swaying trees).
• Kualiti penglihatan malam yang buruk:
  • Pastikan lensa kamera bersih dan bebas daripada halangan.
  • Check if the IR LEDs or spotlights are blocked.
  • Verify that the night vision mode is set correctly in the app.
• Bateri tidak dicas:
  • Ensure the USB Type-C cable is securely connected to both the camera and the power adapter.
  • Try a different USB power adapter (5V/2A recommended).
  • Periksa sama ada port pengecas bersih dan bebas daripada serpihan.
• Tiada audio atau kualiti audio yang lemah:
  • Pastikan mikrofon dan pembesar suara tidak tersumbat.
  • Check the audio settings in the Eseecloud app.
  • Verify your smartphone's volume is turned up.

8. Spesifikasi

The camera boasts an IP65 weather-resistant rating, ensuring reliable operation in various outdoor conditions, including rain and extreme temperatures ranging from -10°C to 50°C.

9. Waranti dan Sokongan

9.1 Maklumat Waranti

Your DIHOOM BC13 camera comes with a limited warranty. Please refer to the included warranty card in your package for specific terms, conditions, and duration of the warranty coverage.

9.2 Sokongan Teknikal

For technical assistance, troubleshooting, or any questions regarding your DIHOOM BC13 camera, please refer to the support section within the Eseecloud app. You may also find contact information for customer support on the warranty card or the official DIHOOM webtapak.