pengenalan
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Hansgrohe Vivenis basin mixer 75020000. Designed for comfort and efficiency, this mixer features a unique WaterfallStream for a pleasant water experience, AirPower technology for reduced splashing, and EcoSmart for water and energy savings. Please read these instructions carefully before installation and use to ensure proper function and longevity of your product.
1. Persediaan dan Pemasangan
The Hansgrohe Vivenis basin mixer is designed for deck-mounted installation. It comes with all necessary components for a straightforward setup.
1.1 Komponen yang Disertakan
- Basin pengadun
- Flexible connection hoses (G ⅜, DN15)
- Set pembaikan
- Alat khas
- Assembly instructions (refer to the included guide for detailed steps)
- Pop-up waste set
1.2 Langkah Pemasangan
- Pastikan bekalan air dimatikan sebelum memulakan pemasangan.
- Mount the mixer onto the basin using the provided fixing set.
- Connect the flexible hoses to the hot and cold water supply lines. Ensure connections are secure to prevent leaks.
- Install the pop-up waste set according to the separate instructions provided with the set.
- Setelah semua sambungan dibuat, buka bekalan air secara perlahan-lahan dan periksa sebarang kebocoran.
- Test the mixer's function, including water flow and temperature control.

Rajah 1.1: Technical dimensions of the Vivenis faucet, showing measurements for installation planning.

Rajah 1.2: The Vivenis faucet installed on a basin, demonstrating its aesthetic integration.
2. Arahan Operasi
Your Hansgrohe Vivenis basin mixer is designed for intuitive and comfortable use.
2.1 Pengaliran Air dan Kawalan Suhu
The single lever handle controls both water flow and temperature. Lift the handle to increase water flow and move it left for hot water or right for cold water. The ceramic cartridge ensures smooth and precise operation.

Rajah 2.1: A user operating the Vivenis faucet, demonstrating ease of use.
2.2 WaterfallStream Feature
Experience a unique, wide water jet that mimics a mini-cascade, providing a soft and pleasant sensation for hand and face washing.

Rajah 2.2: Close-up of the Waterfall Stream feature, showing the wide, soft water flow.
2.3 AirPower Technology
Hansgrohe AirPower technology enriches the water with air, creating voluminous, softer droplets that reduce splashing and enhance the washing experience.

Rajah 2.3: Demonstration of AirPower technology, showing reduced water splashing during use.
2.4 EcoSmart Water Saving
The EcoSmart feature limits the water flow to a maximum of 5 liters per minute, even under high pressure, contributing to significant water and energy savings without compromising performance.

Rajah 2.4: The EcoSmart logo, highlighting the product's water and energy saving capabilities.
2.5 ComfortZone 110
The ComfortZone 110 design provides ampruang le antara muncung dan basin, offering greater flexibility and comfort for daily use, such as washing hands or filling containers.

Rajah 2.5: Illustration of the ComfortZone feature, indicating the generous space provided under the faucet spout.
2.6 Pop-up Waste Set Operation
The integrated pop-up waste set is operated by a pull rod located at the back of the faucet. Pull the rod up to close the drain and push it down to open it, allowing for easy basin filling and emptying.

Rajah 2.6: Diagram illustrating the function of the pop-up waste set, showing how to open and close the drain.
2.7 Temperature Limitation
The mixer includes an adjustable temperature limitation feature to prevent scalding. Refer to the detailed assembly instructions for how to set or adjust this safety feature.
3. Penyelenggaraan dan Penjagaan
To maintain the pristine appearance and optimal function of your Hansgrohe Vivenis basin mixer, follow these care instructions:
- Pembersihan: Clean the chrome finish regularly with a soft cloth and a mild, non-abrasive cleaning agent. Avoid using cleaners containing alcohol, hydrochloric acid, formic acid, acetic acid, or phosphoric acid, as these can damage the surface.
- Bilas: After cleaning, rinse the faucet thoroughly with clean water to remove any cleaning agent residue.
- Pengeringan: Keringkan paip dengan kain lembut untuk mengelakkan kesan air dan mengekalkan kilauannya.
- Penyelenggaraan Aerator: Periodically unscrew and clean the aerator (the mesh at the end of the spout) to remove any mineral deposits or debris that may affect water flow.
4. Penyelesaian masalah
If you encounter any issues with your Hansgrohe Vivenis basin mixer, refer to the common problems and solutions below:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Aliran air rendah | Clogged aerator; low water pressure; kinked supply hose. | Clean or replace aerator; check main water supply pressure; inspect supply hoses for kinks. |
| Bocor dari muncung | Kartrij haus; sambungan longgar. | Tighten connections; if leak persists, the cartridge may need replacement by a qualified plumber. |
| Suhu air tidak konsisten | Incorrect temperature limiter setting; issues with water heater. | Adjust the temperature limiter (refer to installation guide); check your water heater settings. |
| Pop-up waste not functioning | Mekanisme terhalang atau tidak sejajar. | Check for debris; ensure the pull rod and linkage are correctly aligned and connected. |
If these solutions do not resolve the issue, please contact Hansgrohe customer support or a qualified plumber.
5. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | 75020000 |
| warna | Chrome |
| Dimensi (L x W x H) | 17.4 x 4.5 x 16.8 cm |
| Berat badan | 4.5 grams (Note: This weight appears unusually low and may refer to a specific component or be a data entry error. Actual product weight may be higher.) |
| bahan | Synthetic, Metallic (Handle/Lever: Ceramic) |
| Kaedah Pemasangan | Deck Mounted |
| Kadar Aliran | 5 Liters per minute (EcoSmart) |
| Tekanan Maksimum | 10 Bar |
| Ketinggian spout | 110 Milimeter |
| Kedalaman Muncung | 110 Milimeter |
| Bilangan Pemegang | 1 |
| Komponen yang Disertakan | Basin mixer, connection hoses, fixing set, special tool, assembly instructions, pop-up waste set |
6. Waranti
Hansgrohe provides a manufacturer's warranty of 5 tahun for this product. Additionally, the availability of spare parts is guaranteed for up to 15 tahun after the discontinuation of the product range. Please retain your proof of purchase for warranty claims.
7. Sokongan
For further assistance, technical inquiries, or warranty claims, please contact Hansgrohe customer service. Refer to the official Hansgrohe website or product packaging for the most current contact information in your region.
You can also visit the official Hansgrohe brand store for more information and products: Kedai Jenama Hansgrohe