1. Pengenalan dan Lebihview
The KAISAI Eco wall-mounted air conditioner is an energy-efficient solution designed for optimal climate control in spaces up to 40 m². Utilizing advanced inverter technology, it significantly reduces power consumption while providing powerful cooling and heating capabilities. This unit operates with the environmentally friendly R32 refrigerant, ensuring efficient performance with a cooling energy efficiency class of A++ and heating class of A+.
Its sleek, universal design seamlessly integrates into any interior. For enhanced convenience, the air conditioner comes standard with Wi-Fi connectivity, allowing control via a dedicated mobile application. The included wireless remote control further expands functionality with features such as a self-cleaning evaporator, constant heating mode at 8 °C, and an integrated temperature sensor.

Rajah 1.1: Depan view of the KAISAI Eco wall-mounted air conditioner.
2. Ciri-ciri Utama
- Teknologi Penyongsang: Reduces power consumption for energy-efficient operation.
- Penyejuk Mesra Alam: Uses R32 refrigerant, contributing to lower environmental impact.
- Kecekapan Tenaga Tinggi: A++ for cooling and A+ for heating.
- Kesambungan Wi-Fi: Control the unit remotely via a smartphone application.
- Kawalan Jauh Wayarles: Offers convenient access to all functions.
- Self-Cleaning Evaporator: Helps maintain internal hygiene and efficiency.
- 8 °C Constant Heating: Maintains a minimum temperature to prevent freezing in unoccupied spaces.
- Remote Control Temperature Sensor: Ensures accurate temperature readings at your location.
- Extended Heating Range: Capable of heating at outdoor temperatures as low as -25 °C.
- Kapasiti Penyejukan: 12,000 BTU/h (3.5 kW nominal cooling power).
- Kapasiti Pemanasan: 3.8 kW nominal heating power.
- Tahap Bunyi Rendah: Indoor sound pressure level up to 40.5 dB, outdoor up to 56 dB.
3. Persediaan dan Pemasangan
Penting: The commissioning and installation of the KAISAI Eco air conditioner must only be performed by a certified professional. Attempting to install or commission the unit without proper certification can lead to damage, void the warranty, and pose safety risks.
3.1 Pemasangan Profesional
A certified HVAC technician will handle the complete installation process, including mounting the indoor and outdoor units, connecting refrigerant lines, electrical wiring, and vacuuming the system. They will ensure the unit is properly charged with R32 refrigerant and tested for optimal performance.
3.2 Persediaan Wi-Fi
Once the unit is professionally installed and powered on, you can set up the Wi-Fi connection to enable app control. Refer to the separate Wi-Fi module instruction manual for detailed steps on connecting your air conditioner to your home network and pairing it with the mobile application.

Rajah 3.1: Pro sampinganfile of the KAISAI Eco air conditioner.

Rajah 3.2: Sisi bersudut view of the KAISAI Eco air conditioner.
4. Arahan Operasi
4.1 Menggunakan Alat Kawalan Jauh Wayarles
The wireless remote control provides full functionality for your air conditioner. Ensure the remote control has fresh batteries and is pointed towards the indoor unit when sending commands.
- Hidupkan/Mati Kuasa: Tekan butang kuasa untuk menghidupkan atau mematikan unit.
- Pemilihan Mod: Cycle through cooling, heating, fan, and dry modes.
- Pelarasan Suhu: Gunakan anak panah atas/bawah untuk menetapkan suhu yang anda inginkan.
- Kelajuan Kipas: Laraskan kelajuan kipas (cth., rendah, sederhana, tinggi, automatik).
- Fungsi Ayunan: Activate or deactivate the louver swing for even air distribution.
- Pembersihan diri: Initiate the self-cleaning cycle for the evaporator. Refer to the remote control manual for specific button.
- 8 °C Heating: Activate the constant 8 °C heating mode, ideal for maintaining a minimum temperature during winter.
- iFeel/Follow Me: If available, activate this function to use the temperature sensor in the remote control for more accurate temperature regulation at your current location.
4.2 Using the Mobile Application (Wi-Fi Control)
After successfully setting up Wi-Fi, you can control your KAISAI Eco air conditioner from anywhere using the dedicated mobile app. The app typically offers all functions available on the remote control, plus additional features like scheduling and energy monitoring.
- Muat turun Aplikasi: Download the official KAISAI app from your smartphone's app store.
- Pasangkan Peranti: Follow the in-app instructions to pair your air conditioner with your account.
- Kawalan Jauh: Adjust settings, change modes, set schedules, and monitor status from your smartphone.
5. Penyelenggaraan
Regular maintenance ensures the longevity and efficient operation of your KAISAI Eco air conditioner. Always disconnect power to the unit before performing any maintenance.
5.1 Pembersihan Penapis Udara
The air filters should be cleaned regularly (e.g., every 2-4 weeks, depending on usage and air quality) to maintain airflow and efficiency. Open the front panel of the indoor unit, remove the filters, clean them with a vacuum cleaner or wash them with lukewarm water and mild detergent. Allow them to dry completely before reinserting.
5.2 Fungsi Pembersihan Kendiri
Utilize the self-cleaning evaporator function regularly to prevent mold and bacteria buildup inside the indoor unit. This function typically involves freezing and then thawing the evaporator coil to wash away accumulated dirt and moisture.
5.3 Perkhidmatan Profesional
It is highly recommended to have your air conditioner professionally serviced at least once a year by a certified technician. This service includes checking refrigerant levels, cleaning coils, inspecting electrical connections, and ensuring all components are functioning correctly.
6. Penyelesaian masalah
If you encounter issues with your air conditioner, refer to the following common troubleshooting steps. For complex problems, always contact a certified professional.
- Unit Tidak Dihidupkan: Check if the unit is properly plugged in and if the circuit breaker has tripped. Ensure the remote control batteries are not depleted.
- No Cooling/Heating: Verify that the correct mode is selected (Cool/Heat). Check if the temperature setting is appropriate. Ensure air filters are clean and not blocked. Check for any obstructions around the outdoor unit.
- Aliran Udara Lemah: Clean the air filters. Check if the fan speed is set to a low setting.
- Bunyi Luar Biasa: Bunyi-bunyi operasi kecil adalah perkara biasa. Jika anda terdengar bunyi yang kuat atau luar biasa, matikan unit dan hubungi profesional.
- Kebocoran air: This could indicate a clogged drain line or improper installation. Turn off the unit and contact a professional immediately.
- Isu Kesambungan Wi-Fi: Ensure your home Wi-Fi network is active and the signal strength is adequate. Restart your router and the air conditioner. Re-attempt the Wi-Fi setup process if necessary.
7. Spesifikasi

Figure 7.1: Product dimensions of the KAISAI Eco air conditioner.
| Atribut | Nilai |
|---|---|
| Pengeluar | KAISAI |
| Nombor Model Item | KEX-12KTCI |
| Dimensi Produk | 87 x 27 x 36 cm; 9.7 kg |
| ASIN | B097Q2HX86 |
| Tarikh Tersedia Pertama | 22 Jun 2021 |
| Kapasiti | 12000 BTU |
| Kuasa Penyejukan | 12000 BTU |
| Ciri Khas | Automatic cleaning, Inverter compressor, Heating and cooling function, Remote control operated, Wi-Fi enabled |
| warna | putih |
| Tahap Kebisingan | 56 dB (outdoor) / 40.5 dB (indoor max) |
| Sumber Kuasa | Elektrik Bertali |
| Jenis Waranti | Terhad |
8. Waranti dan Sokongan
8.1 Maklumat Waranti
The KAISAI Eco air conditioner comes with a limited warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
8.2 Sokongan Pelanggan
For technical support, service, or warranty claims, please contact your certified installer or the KAISAI customer service department. Contact information can typically be found on the manufacturer's official webtapak atau dalam pembungkusan produk.
Remember, any repairs or servicing beyond routine maintenance should only be performed by qualified and certified professionals to ensure safety and maintain warranty validity.





