pengenalan
This user manual provides detailed instructions for the installation, operation, and maintenance of your SUNMI NT311 Thermal Receipt Printer. Designed for efficiency and reliability, this printer is ideal for various point-of-sale environments. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.
Maklumat Keselamatan
- Always use the original power adapter provided with the printer.
- Jangan dedahkan pencetak kepada air, kelembapan atau suhu yang melampau.
- Elakkan meletakkan pencetak di bawah cahaya matahari langsung atau berhampiran sumber haba.
- Jangan cuba membuka atau membaiki pencetak sendiri. Hubungi kakitangan servis yang berkelayakan untuk mendapatkan bantuan.
- Pastikan pengudaraan yang betul di sekitar pencetak semasa operasi.
Produk Selesaiview
The SUNMI NT311 is a high-performance direct thermal receipt printer featuring multiple connectivity options and automatic paper cutting. Its compact design makes it suitable for various business settings.
Ciri-ciri Utama:
- Direct thermal printing method.
- Maximum print width: 80 mm.
- Connectivity: IEEE 802.11 b/g/n 2.4G Wi-Fi, BT4.2 BLE 2.4 GHz, USB TYPE-C USB2.0, Ethernet RJ45 (max. 100 Mbps).
- Cash Drawer Port: RJ12 24V/1A.
- Dimensi: 130 x 130 x 130 mm.
- Supports ESC/POS command set.
- Tahap Perlindungan: IP52.
- Memory: 64 MB RAM, 256 MB Flash.
- Automatic Paper Cutting: Full Cutting/Half Cutting Mode.
Komponen Pencetak:
Panduan Persediaan
1. Membongkar
Carefully remove the printer and all accessories from the packaging. Verify that all components are present:
- SUNMI NT311 Printer
- Penyesuai Kuasa
- Kabel USB (jika disertakan)
- Panduan Mula Pantas
2. Kuasa Penyambung
- Connect the power adapter to the DC 24V/2.5A power input port on the back of the printer.
- Palamkan penyesuai kuasa ke salur keluar elektrik yang sesuai.
- The power indicator light on the printer should illuminate.
3. Memuatkan Kertas Termal
- Open the printer cover by pushing the cover open lever.
- Insert a roll of 80mm thermal paper into the paper compartment, ensuring the paper feeds from the bottom of the roll towards the front of the printer.
- Pull a small amount of paper out past the cutting blade.
- Tutup penutup pencetak dengan kuat sehingga ia berbunyi klik pada tempatnya.
4. Menyambung ke Peranti
Sambungan USB:
Connect the printer to your computer or POS system using the provided USB TYPE-C USB2.0 cable.
Sambungan Ethernet (LAN):
Connect an Ethernet cable from your network router or switch to the RJ45 LAN port on the printer. The printer supports speeds up to 100 Mbps.
Sambungan Bluetooth:
- Ensure Bluetooth is enabled on your host device (e.g., smartphone, tablet, computer).
- Cari untuk available Bluetooth devices. The printer will typically appear as "SUNMI NT311" or a similar name.
- Select the printer and pair it. You may be prompted for a PIN (default is usually "0000" or "1234").
Sambungan Laci Tunai:
Connect your cash drawer to the RJ12 24V/1A port on the printer. The printer will trigger the cash drawer when a print command is sent.
Arahan Operasi
Basic Printing:
Once the printer is connected and drivers (if required for your operating system, e.g., Windows) are installed, you can send print commands from your application. The printer will automatically print and cut the receipt.
Lampu Penunjuk:
- Penunjuk Kuasa: Menunjukkan status kuasa pencetak.
- Paper Exhaustion Sensor: Alerts when paper is low or out.
- Anomality Indicator: Indicates an error condition (e.g., cover open, print head overheat).
- Penunjuk Rangkaian: Shows network connectivity status (for Ethernet/Wi-Fi models).
Penyelenggaraan
Membersihkan Pencetak:
Pembersihan berkala membantu mengekalkan kualiti cetakan dan memanjangkan jangka hayat pencetak.
- Matikan pencetak dan cabut palam kord kuasa.
- Buka penutup pencetak.
- Gunakan kain yang lembut dan tidak berbulu dampened with isopropyl alcohol to gently clean the thermal print head (the dark strip inside the printer). Allow it to dry completely before closing the cover.
- Clean the paper path and rollers with a dry, soft cloth to remove any paper dust.
- Wipe the exterior of the printer with a slightly damp kain.
Awas: Do not touch the print head immediately after printing as it may be hot. Avoid using abrasive cleaners or solvents.
Replacing Paper Roll:
When the paper exhaustion sensor indicates low paper, or when the print quality degrades due to the end of the roll, replace the paper following the steps in the "Loading Thermal Paper" section.
Menyelesaikan masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak dihidupkan. | Kabel kuasa tidak disambungkan; salur keluar kuasa rosak. | Pastikan kabel kuasa disambungkan dengan selamat. Cuba salur keluar kuasa yang berbeza. |
| Tiada output cetakan. | Paper out; printer cover open; incorrect driver/connection. | Load new paper. Close cover firmly. Check driver installation and connection (USB/Ethernet/Bluetooth). |
| Kualiti cetakan buruk. | Thermal head dirty; low quality paper; paper loaded incorrectly. | Clean the thermal print head. Use high-quality thermal paper. Ensure paper is loaded correctly. |
| Kertas jem. | Kertas dimuatkan secara tidak betul; objek asing dalam laluan kertas. | Open cover, remove jammed paper carefully. Reload paper correctly. Check for obstructions. |
| Pencetak tidak bersambung melalui Bluetooth. | Bluetooth not enabled on host; incorrect pairing. | Ensure Bluetooth is on and discoverable on host device. Re-pair the printer. Check PIN. |
Spesifikasi
| Ciri | Penerangan |
|---|---|
| Jenama | SUNMI |
| Nombor Model | Sunmi NT311 |
| Kaedah Cetak | Terma Terus |
| Lebar Cetakan Maks | 80 mm |
| Teknologi Ketersambungan | Bluetooth 2.4 GHz, Ethernet (RJ45), USB (Type-C USB2.0) |
| Kesambungan Wayarles | IEEE 802.11 b/g/n 2.4G, BT4.2 BLE 2.4 GHz |
| Pelabuhan Laci Tunai | RJ12 24V/1A |
| Dimensi (L x W x H) | 130 x 130 x 130 mm |
| Tahap Perlindungan | IP52 |
| Ingatan | 64 MB RAM, 256 MB Flash |
| Ketebalan Kertas | 0.075 - 0.008 mm |
| Kelajuan Cetak | 250 mm/s |
| Automatic Paper Cutting | Full Cutting / Half Cutting Mode |
| Sistem Operasi yang Serasi | Windows, Android |
| Penggunaan Kuasa | 3 Watt |
Waranti dan Sokongan
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer/seller directly. SUNMI provides technical support for its products.
For further assistance, troubleshooting, or to inquire about service, please visit the official SUNMI support webtapak atau hubungi bahagian perkhidmatan pelanggan mereka. Simpan resit pembelian dan nombor siri produk anda semasa mencari sokongan.
