Yealink YHS36 Dual Headset User Manual

1. Pengenalan

The Yealink YHS36 is a professional dual-ear headset designed for office workers, SOHO, or call center staff. It features HD Voice wideband technology and a noise-canceling microphone, ensuring clear communication. This headset is specifically designed for use with Yealink IP Phones via an RJ9 connection. Important: This headset is NOT a 3.5mm PC headset and is NOT intended for direct connection to computers or laptops.

2. Kandungan Pakej

Pastikan semua item ada dalam pakej anda:

• Yealink YHS36 Dual Headset
• RJ9 Connectivity Cord

3. Produk Lebihview

The YHS36 headset is engineered for comfort and durability, featuring a lightweight design and soft ear cushions for extended wear. Its key components include:

• Destar boleh laras: Untuk kesesuaian yang selamat dan selesa.
• Kusyen Telinga Lembut: Designed for comfort during long periods of use.
• 330° Bendable Boom Arm: Allows for precise microphone positioning and durability.
• Mikrofon Pembatalan Bunyi: Filters out background noise for clearer voice transmission.
• Penyambung RJ9: For direct connection to compatible Yealink IP Phones.

Image 1: Yealink YHS36 Dual Headset showing the headset and its RJ9 connection cable.

Imej 2: Sisi view of the Yealink YHS36 Dual Headset, highlighting the ear cup and microphone boom arm.

4. Persediaan

Follow these steps to set up your Yealink YHS36 Dual Headset:

1. Sambungkan Alat dengar: Locate the RJ9 headset port on your Yealink IP Phone. Plug the RJ9 connector of the YHS36 headset firmly into this port.
2. Laraskan ikat kepala: Place the headset on your head. Adjust the headband by sliding the ear cups up or down until they rest comfortably over both ears.
3. Letakkan Mikrofon: Gently bend the 330° boom arm to position the microphone approximately 1-2 centimeters (0.4-0.8 inches) from the corner of your mouth. Ensure the microphone is aligned with your mouth for optimal voice pickup.
4. Uji Sambungan: Make a test call to ensure both audio output and microphone input are functioning correctly.

5. Arahan Operasi

Once connected, the YHS36 headset integrates seamlessly with your Yealink IP Phone for call management.

• Membuat Panggilan: Initiate calls directly from your Yealink IP Phone. Audio will automatically route to the headset.
• Menjawab Panggilan: Press the headset button on your Yealink IP Phone or answer directly from the phone's interface.
• Panggilan Akhir: Press the headset button on your Yealink IP Phone or hang up from the phone's interface.
• Kawalan Kelantangan: Adjust the listening volume using the dedicated volume controls on your Yealink IP Phone.
• Redam Mikrofon: Use the mute function on your Yealink IP Phone to temporarily disable the microphone.
• ActiveProtection Technology: The headset incorporates ActiveProtection technology to safeguard users from acoustic injury by limiting sudden loud noises.

6. Penyelenggaraan

Penjagaan yang betul memastikan ketahanan dan prestasi alat dengar anda.

• Pembersihan: Gunakan kain lembut dan kering untuk membersihkan alat dengar. Untuk kusyen telinga, sedikitamp cloth can be used, but ensure they are completely dry before use. Avoid harsh chemicals or abrasive materials.
• Storan: When not in use, store the headset in a clean, dry place, away from direct sunlight and extreme temperatures. Avoid tangling the cord.
• Pengendalian: Do not drop the headset or subject it to strong impacts. Avoid excessive bending or twisting of the cables.

7. Penyelesaian masalah

If you encounter issues with your YHS36 headset, try the following solutions:

• Tiada Audio/Kelantangan Rendah:
  • Ensure the RJ9 connector is securely plugged into the phone's headset port.
  • Check the volume settings on your Yealink IP Phone.
  • Verify that the headset function is activated on your phone.
• Mikrofon Tidak Berfungsi:
  • Confirm the microphone boom arm is correctly positioned near your mouth.
  • Check if the microphone is muted on your Yealink IP Phone.
  • Ensure the RJ9 connection is secure.
• Kualiti Bunyi Lemah:
  • Check for any physical damage to the cable or headset.
  • Ensure the microphone is not too close or too far from your mouth.
  • Test with another Yealink IP Phone if possible to rule out phone-related issues.

If problems persist, please contact Yealink support or refer to your Yealink IP Phone's user manual for further assistance.

8. Spesifikasi

9. Maklumat Waranti

For detailed warranty information regarding your Yealink YHS36 Dual Headset, please refer to the official Yealink website or contact your local Yealink distributor. Warranty terms and conditions may vary by region and purchase location.

10. Sokongan

If you require further assistance or have questions not covered in this manual, please visit the official Yealink support page or contact their customer service:

• Rasmi Yealink Webtapak: www.yealink.com
• Support Section: Look for a 'Support' or 'Downloads' section on their website for FAQs, firmware updates, and contact information.